What is a Bias-Related Incident?

A bias-related incident could be a physical (written) or verbal statement, words, or graffiti which may be offensive and silencing to one or more targeted groups. Examples include posters, flyers, graffiti on a bulletin board or door, name calling, jokes, or harassment.

The Department of Residential Education defines a bias-related incident specifically as "harassment or intimidation of an individual based on, but not limited to, race, ethnicity, national origin, religious beliefs, sexual orientation, socioeconomic status, sex, gender identity, gender expression, ability, or age".

There are two kinds of bias-related incidents: Anonymous and Directed.

Anonymous:

Anonymous bias-related incidents can include letters, posters, flyers, graffiti, telephone calls, and more. These are incidents in which the perpetrator is not easily known, and there may or may not be a specific individual in the hall who is targeted.

Directed:

Directed bias-related incidents can include name calling, insensitive jokes, confrontations, emails, and more. These are incidents in which the perpetrator is likely known, and the target is clear.

How do I handle a Bias-Related Incident?

As a staff member, if you see or hear a bias-related incident you must confront it.

When it is a written statement or symbol, please refer to the Residential Education protocols for your actions. If it is a verbal statement or argument, here are some techniques for immediate responses:

• De-escalate the situation, and try to calm residents down. Call your supervisor or other staff members for support.
• Use good listening skills and ask open-ended questions.
• Make a report of the incident, including all parties involved.
• Allow all parties involved to speak without censure and without taking sides.
• Separate people from their behaviors. Someone who acts in a bias way is not necessarily a bad person, but their behavior is negative and must be addressed.
• Try to explain to someone the impact of their actions, as opposed to their intent.