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Albert Help

Here you will find training and other helpful guides on all aspects of Albert functionality for students, administrators and faculty.

Note that the PDF resources on this page require Adobe Reader to view.


Basic Training Guides

Basics: Terminology and Navigation

This guide will give you an opportunity to learn the basics of the new SIS and understand the terminology.

Crosswalk Tables

The new SIS includes a wide range of renamed Subject Areas.

Operator Defaults and Add Favorites

This quick reference guide explains User Defaults and Favorites, and includes instructions on how to set them up.

Login Issues / Browser Cache & Cookie Deletion

Many login issues can be resolved by clearing your browser cache. Also, please note that SIS access is only available from NYU-NET (connections from on campus or VPN).

Clear your browser cache

Clearing your cache can significantly improve the speed and performance of your browser.

Session expired

There are many reasons why you may get a "Your Session Has Expired" message, there are four most common reasons.

Setting up your browser correctly

These are typical troubleshooting tips from the ITS website


Student Guides

Albert "How-to" Video

In this video presentation, we will discuss how to activate your NYU NetID and use our online registration system.

Student FAQs

Academic Planner help guide

These videos and guides provide students and advisors an overview and details on Academic Planner.

Albert Course Search help guide

Students can use the Albert Course Search feature to query course related information during an academic year. This guide illustrates how students can search for courses.

Albert Registration help guide

The Albert Student Center is a "one-stop shop" for a student's self-service needs in terms of academic information. This guide illustrates how students use the Student Center pages to register for courses.

Manage guest users

This webpage provides details and guides on how students can grant other individuals access to their Albert records.

View your Degree Audit Report

The Degree Audit report used to monitor degree progression for students. This guide illustrates how to produce a Degree Audit report using the Albert Student Center.

View your What-If Report

Using the what-if advising tool, you can run a simulated advisement report that shows degree progress based on courses you intend to take. This guide illustrates how to produce a What-If report using the Albert Student Center.

View your grades in the Student Center

Students can view their grades using the Student Center pages of Albert. This guide illustrates how students use the Student Center pages to view their grades.

Update your Contact Information

Students can make personal data changes such as addresses, phone, email, and emergency contacts in the Student Center.


Admin / Faculty Training Guides

To proceed to the Training Area for Admin and Faculty, please login using the form below.