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New York University

Campus Safety

EMERGENCY TEXT MESSAGING: YOUR SAFETY AND YOUR CELL PHONE

Your safety is a top priority for NYU. One of the most important tools in an emergency, small or large, is swift communication. NYU has the capacity to send blast text messages to your mobile device in order to provide you with direct and timely emergency information in case of an emergency. These messages will be important to safeguard your personal safety.

If you are a student, we urge you to update your cell phone number by

  • logging into NYUHome
  • going to Albert, and clicking on the "Email/Cell Phone/Fax" link under the "Personal Profile" section.

If you are an NYU employee, we urge you to update your cell phone number by

  • log into NYUHome
  • click on the Work tab
  • then the ePass Employee Self-Service channel
  • login to ePass with your NYUHome login and password
  • click on ePass Employee Self Service and update your cell phone in the Home information section. Your number will be kept confidential.

The University will conduct one test per semester; otherwise, the system will only be used in emergency situations. If you receive a text message from "38671 NYU Emergency Alert", please follow the directions immediately. Other key sources of campus-wide emergency information include www.nyu.edu/info.alert, the NYU Information Hotline at 212-998-1220, uniformed Public Safety Officers, and your email inbox.

NYU Emergency text messaging Q & A's

  • What is NYU's emergency communications system?
    A: In the event of a serious emergency, this system will contact registered students, faculty, and staff within minutes of a serious emergency.

  • How does the emergency system work?
    A: NYU's emergency communications service is a web based application that sends real time emergency messages to registered users. The service contacts you via your cell phone and text messaging service (SMS) to mobile devices.

  • Will the system be tested on a regular basis?
    A: Yes. The service will be tested once each semester to ensure that the system is working correctly and to remind the NYU community of the service.

  • When will the service be used?
    A: NYU's emergency communications service will only be used in the event of a serious emergency.

  • Will it be used for important school informational updates?
    A: No. The service will only be used for emergencies.

  • Will NYU charge for this service?
    A: No. There is no charge for this service.

  • Do I need to register for this service?
    A. Yes. You need to register for this service. Students can register via Albert; Faculty and staff can use e-pass to register.

  • Why should I register?
    A: NYU emergency communications allow you to receive urgent university wide communications when you are away from your computer. This is for your protection.