Nine New ideas for health policy in France, Canada, and Britain |
| Victor G. Rodwin
|
|
There is a widely shared belief among American policy-makers that a
national program providing for universal entitlement to health care,
in the United States, would result in runaway costs.(1) In response to
this presumptive wisdom, nations that entitle all of their residents
to a high level of medical care and simultaneously spend less than the
United States, are often held up as exemplars. Canada's system of national
health insurance (NHI) is the most celebrated example.(2) French NHI, a
prototype of western European continental health systems, is another
case in point. Britain's National Health Service (NHS), although
typically considered a "painful prescription" for the United States
(Aaron and Schwartz 1984), assures first dollar coverage for basic
health services to its entire population and spends the smallest
share of its gross domestic product (GDP) on health care expenditures
(Table 9.1). |
| All of these countries have produced sonic of the leading physicians
and hospitals in the world. judging by various measures of health
status, they are in the same league or better than the United States.
In Britain, life expectancy at 60 - when medical care may have an
important impact - is lower than in the United States. But in the
United States over 15 per cent of the population remains uninsured
for health care services while spending, as a per cent of GDP,
surpasses that of all industrially advanced nations (OECD 1985).(3) |
| Table 9.1 Health care expenditures arid health stains |
| | Health expenditures(1984)as % of GDP |
Life expectancy (1980)
at birth at age 60
males females males females |
Infant mortality 2(1981) |
| France | 9.1 | 70.1 | 78.3 | 17.2 | 22.3 | .89 |
| Canada | 8.4 | 71.0 | 79.0 | 18.0 | 23.0 | .85 |
| Britain' | 5.9 | 711.2 | 75.9 | 115.9 | 20.5 | 1.02 |
| United States | 10.7 | 69.6 | 76.7 | 17.2 | 22.4 | 1.09 |
| Sources: Data on health expenditures arc from Schieber and Poullier 1986; data
on life expectancy and infant mortality arc from OECD 1985, Tables F.1 and F.2: 131. |
Notes:
1. All data are for the United Kingdom.
2. Infant mortality is expressed in death-rates of infants below 1 year per 100 live births. |
|
| Virtually no one in Canada or ill western Europe - not even the fiercest
critic - would want to import or even emulate the American system of
financing and organizing health care. But ill spite of this prevailing
view, a number of fashionable American ideas, most importantly the
concept of a health maintenance organization (HMO), have drifted
north to Canada and across the Atlantic to Europe. These ideas are
hardly popular. They are simmering and they represent a potentially
creative response to a number of present concerns in France, Canada
and Britain. Although all three of these countries, especially Canada
and Britain, have eliminated financial barriers to care, policymakers
still face three festering problems. |
| Economists, for example, emphasize that cost containment should not be
confused with allocative efficiency in the use of health care resources.
They point to the possibilities of obtaining more value for the money
spent oil health care in France, Canada, and Britain, as well as in the
United States.(4) This applies not only with regard to improving health
status (Cochrane 1972) but also with respect to altering input mixes
in the provision of health services - taking advantage of costclIfiective
treatment settings, e.g. ambulatory surgery, and personnel, e.g. nurse
practitioners. |
| Public health and medical care analysts criticize the lack of continuity
of care between primary, secondary, and tertiary levels. Although health
planners in France, Canada, and Britain have called for redistributing
resources away from hospitals to community-based ambulatory care services
and public health programs, the allocation of resources within health
regions has been notoriously biased in favor of the more costly technology based
medical care at the apex of the regional hierarchy (Rodwin 1984).(5) The consequence
of this allocational pattern has been to weaken institutional capability for
delivering primary care services. This has exacerbated the separation between
primary, secondary, and tertiary levels of care thus making it difficult for
providers to assure that the right patient receives the right kind of care,
in the right place and for the right reason. |
| Consumers have noted the inflexibility of bureaucratic decision-making
procedures and the absence of opportunities for exercising for what Hirschman
calls "voice," in most health care organizations. Indeed, the problem of
control and how it should be shared between consumers, providers, managers,
and payers is at the center of all criticisms levelled against the current
structure of health care delivery in France, Canada, and Britain (Rodwin 1987).
In all of these systems, decisions about what medical services to provide, how
and where they should be provided, by whom and how often, are separated from the
responsibility for financing medical care. |
| In the context of these problems - inefficiency in the allocation of health
care resources, lack of continuity between levels of care, and the absence of
voice in most health care organizations - the concept of an HMO, in combination
with elements of market competition, has a certain intellectual appeal. Since an
HMO is, by definition, both an insurer and a provider of health services, it
establishes a link between the financing and provision of health services.
Since it is financed on the basis of prepaid capitation payments, its managers
have an explicit budget as well as a clearly defined clientele (population at
risk). Moreover, since an HMO is responsible - on a contractual basis - for
providing a broad range of primary, secondary, and tertiary level services
to its enrolled population, it has powerful incentives to provide these services
in a cost-effective manner while simultaneously maintaining quality SO as to
minimize the risk of disenrollment.
|
| There are currently so many models of HMOs in the United
States that it is unwise to generalize about them. Nevertheless, the
evidence based on a large number of stable HMOs in the 1960s and 1970s
is persuasive in demonstrating that this form of health care financing
and organization can reduce hospital admissions by as much as 40 per cent
when compared with conventional fee-for-service practice (Luft 1981). |
|
The idea of introducing HMOs - or similar kinds of health care organizations -
into national systems that provide universal entitlement to health care resembles,
in many ways, the American experience of encouraging medicare beneficiaries to
enroll in federally qualified HMOs or competing medical plans (CMPs). The idea
usually involves two reforms. It spurs policymakers to combine regulatory controls
with competition on the supply side; and it encourages them to design market
incentives for both providers and consumers of health care. In this chapter I
examine some new ideas along these lines for France, Canada, and Britain and
conclude with an assessment of their viability. |
| France: les reseaux de soins coordonnes (RSC) |
| France is noted for combining NHI with fee-for-service private practice
in the ambulatory care sector and a mixed hospital sector of which two-thirds
of all acute beds are in the public sector, and one-third in the private sector
(Rodwin 1981). Physicians in the ambulatory sector and in private hospitals
(known as cliniques) are reimbursed on the basis of a negotiated fee schedule.
Roughly 15 per cent of all physicians are allowed to set their own fees. And
physicians based in public hospitals ? the principal teaching and research
institutions - are reimbursed on a part-time or full-time salaried basis.
private cliniques are reimbursed on the basis of a negotiated per diem fee.
Public hospitals used to be reimbursed on a retrospective cost-based per
them fee but they have received prospectively set "global" budgets since 1984.
|
| There are several problems in this system. From a public health point of view,
there is inadequate communication between full-time salaried physicians in
public hospitals and solo practice physicians working in the community.
Although general practitioners in the fee-for-service sector have informal
referral networks to specialists and public hospitals, there are no formal
institutional relationships which assure continuity of
medical care, disease prevention and health promotion services,
post-hospital follow-up care, and more generally systematic linkages
and referral patterns between primary, secondary, and tertiary level
services. |
| From tile point of view of economic efficiency criteria, there are additional
problems in the French health care system. Oil the demand side, two factors
encourage consumers to increase their use of medical care services: the
uncertainty about the results of treatment and tile presence of insurance
coverage. To reduce the risk of misdiagnosis or improper therapy physicians
are always tempted to order more diagnostic tests. Since NHI covers most of
the cost, there is no incentive - neither for the physician nor for the patient -
to balance marginal changes in risk with marginal increases in costs. This results
in excessive medical care utilization. |
| Oil the supply side, fee-for-service reimbursement of physicians has provided
incentives for them to increase their volume of services so as to raise their
income. Likewise, per diem reimbursement of cliniques and hospitals created
incentives to increase patient lengths of stay. The recent imposition of global
budgets, in France, has eliminated this problem but they represent a blunt
policy tool - one which tends to support the existing allocation of resources
within the hospital sector and, possibly, to jeopardize the quality of hospital
care. It is relatively easy for a hospital to receive all annual budget to
maintain its ongoing activities but extremely difficult to receive additional
compensation for higher service levels, institutional innovation or
improvements in the quality of care. Even with prospective budgets,
hospitals naturally seek to ma ' ximize the level of their annual
allocations and to resist budget cutbacks. |
| In summary, providers under French NHI have no financial incentives to
achieve savings while holding quality constant or even improving it.
Consumers have few incentives, other than minimal co-payments, to be
economical in their use of medical care. And, there are no incentives to
move the French system away from hospital-centered services toward new organizational
modalities. |
| Traditional solutions to these problems go in the direction of
making patients pay higher co-payments. For example, a 3 dollar daily co-payment
charge was recently imposed oil all hospital in-patient stays. Reimbursement for
drugs has become more restrictive, particularly for those with more questionable
therapeutic effects. Also, the government is allowing more physicians
to refuse assignment of their fees and engage in extrabilling. The problem
with these proposals is that they focus only on the demand side. They do
nothing to promote supply-side efficiency. It is in response to this challenge
that a proposal was recently developed to introduce a system of HMOs under
French NHI. |
| In French, the concept of an HMO was translated as a reseau de soins
coordonnes (RSC) - a network of coordinated medical services. The proposal,
published in the French Review of Social Affairs by two French economists, a
French physician and the present author (Launois et al. 1985), is based on
six principles:
|
| Preservation of entitlements under NHI |
| All compulsory pay-roll taxes for NHI remain unchanged. All those covered
under French NHI, i.e. 99 per cent of the population, remain covered. The
current level of benefits becomes a minimum benefit package under the new plan.
|
| Supply-side modernization through the creation of RSCs |
| Qualified RSCs - with minimum benefit packages - are retitiired to
allow open enrollment. RSCs could be organized by a variety of sponsors.
They would promote vertical integration in the health sector and place
hospitals, day surgery facilities, physicians, and other health-care
professionals at risk for providing cost-effective medical services. |
| Promotion of integrated medical care
|
| The RSC assumes a contractual responsibility for providing its enrolled
population with all health services covered under French NHI. The patient
chooses a primary care physician who is in charge of making proper referrals
and managing patient |
| Prepayment on a capitation basis |
| The RSC receives a pre0-paid capitated monthly fee directly
front the beneficiary's NHI fund. This payment is equal to the
actuarial cost based on the enrollee's age, sex, and health status.
The RSC's annual budget is equal to its annual capitation payment multiplied
by the number of its enrollees. Within that constraint, managers have an
incentive to minimize costs and maximize patient satisfaction so as to avoid
disenrollment.
|
| Marginal shifts in health care financing |
| Most of the capitated fee is financed directly by the beneficiary's NHI
fund. But since, in the aggregate, consumers pay roughly 15 per cent of all
health expenditures through co-payments, to make the proposal financially
viable there is an additional prepaid contribution by the beneficiary at the
time of enrollment. This would be equal to the difference between the capitation
fee charged by the RSC and the actuarial cost calculated by the beneficiary's NHI
fund. There is no payment at the time of service use, and all enrollees
who cannot afford the additional contribution are eligible for a state subsidy. |
| Competition between RSCs |
| Enrollment in RSCs is voluntary. This results in three levels of competition.
First, between RSCs and traditional NHI. Second, between RSCs themselves.
Third, between health care providers to whom RSCs will send their enrollees
presumably on the basis of their ability to keep quality high and costs low. |
| The six principles of this proposal were inspired by Alain Enthoven's (1980)
Consumer Choice Health Plan for the United States. But whereas Enthoven's
plan is designed to create a new form of NHI for the United States, tile RSC
proposal is largely a strategy to promote supply side efficiency within an
already existing NHI system. As in the case of competing medical plaits (CMPs) -
HMOs for Medicare beneficiaries in the United States - if French beneficiaries
choose to enroll in an RSC, they would lose their coverage under traditional NHI.
just as CMPs have to accept all Medicare beneficiaries who choose to
enroll, all RSCs would have to accept all French NHI beneficiaries who
choose to enroll, which could be 99 per cent of the population. Thus the
problem of adverse selection is somewhat reduced, although by no means absent. |
| Canada: publicly financed competition |
| Under Canadian NHI, although coverage for drugs is far less than in France,
there are no co-payments; there is first-dollar coverage for hospital and
medical services. Physicians in ambulatory care are paid predominantly on
a fee-for-service basis, according to fee schedules negotiated between
physicians' associations and provincial governments. In contrast to France,
physicians in hospitals are most often paid on a fee-for-service basis, as
in the United States. |
|
There are few private for-profit hospitals in Canada such as French cliniques
and American proprietary or investor-owned institutions. Most acute care
hospitals in Canada are private nonprofit institutions. But their operating
expenditures are financed through the NHI system. And most of their capital
expenditures ?ire financed by the provincial governments.
|
| In the United States, Canada's health system is typically depicted as a
model for NHI (Andreopoulos 1975). Its financing, through a complex shared
federal and provincial tax revenue formula, is more progressive than the
European NHI systems financed on the basis of payroll taxes. Canada's levels
of health Status are high by international standards. And it has achieved
notable success in controlling the growth of health-care costs. What, then,
are the problems in this system? |
| From the point of view of health-care providers, there is, above all, a
crisis of underfinancing. physicians complain about low fee levels.
Hospital administrators complain about draconian control of their budgets.
And other health care professionals note that the combination of a physician
"surplus" and excessive reliance on physicians prevents an expansion of their
roles. Although Robert Evans (1987) contends that Canadian costcontrol
policies cannot be shown to have jeopardized the quality of care, providers
and administrators, alike, claim that there has been deterioration since the
imposition of restrictive prospective budgets. |
| Leaving aside the issue of quality, the same issues discussed in
the context of France are present in Canada, with respect to economic efficiency.
Neither the hospital physician nor the patient have an incentive to be economical
in their use of health care resources. On the demand side, since patients benefit
from what is perceived as "free" tax-financed first-dollar coverage, they have
no incentive to choose cost-effective forms of care. For example, in the case of
a demand for urgent care, there is no incentive for a patient to use community
health centers rather than rush directly to the emergency room. |
| On the supply side, physicians lack incentives to make efficient use of hospitals
which are essentially a free good at their disposal. There are no incentives for
altering input mixes to affect practice style (technical efficiency). Nor are
there incentives for providers to evaluate service levels and the kinds of
therapy performed in relation to improving health status (allocative efficiency).
It could be argued that these problems are common to all health systems. But
they are especially acute in a system characterized by a bilateral monopoly
that tends to support the status quo. On the one hand, providers have strong
monopoly power which they use to defend their legitimate interests; on the
other, the monopsony power of sole source financing (under Canadian NHI) keeps
provider interests in check at the cost of not intervening in the organizational
practice of medicine. |
| Stoddard (1985) has characterized the problems of the Canadian health system as
"financing without organization." In his view, Canadian provinces "adopted a
'pay the bills' philosophy, in which decisions about service provision ? which
services, in what amounts, produced how, by whom, and where ? were viewed as
the legitimate domain of physicians and hospital administrators"
(Stoddard 1985: 3). The result of this policy is that provincial governments
were concerned about maintaining a good relationship with providers. This
concert) has not avoided tough negotiations and occasional confrontations.
But there has been no effort to devise new forms of medical-care practice,
e.g. HMOs or new institutions to handle the growing burden of long-term care
for the elderly. The side effect of Canadian NHI has been to support the
separation of hospital and ambulatory care and to reinforce traditional
organizational structures. |
| As in France, or the United States, there are, in essence, two strategies
for managing the Canadian health system and making
adjustments. The first involves greater regulation oil the
supply side - even stronger controls oil hospital spending,
more rationing of medical technology, more hospital closures and
mergers and eventual prohibition of extra billing. The second involves
increased reliance upon market forces oil tile demand side various forms
of user charges such as co-payments and deductibles now advocated as forms
of privatization. Neither strategy is likely to succeed on its own. The
former will control health?care expenditures in the short run but it
fails to affect practice styles. Its effectiveness runs the risk of
exacerbating confrontation between providers and the state and
jeopardizing health care needs. The latter deals with only part
of the problem - the demand side - and neglects the issue of supply
side efficiency. It provides no mechanism by which consumer decisions
can generate signals to providers to adopt efficient practice styles.
Moreover, it is likely to raise the level of total (public and private)
expenditures. |
| Due to the deficiencies which may occur if each strategy is followed
independently, Stoddard (1983) has devised an innovative proposal for
the province of Ontario, one that relies oil the use of market forces
while maintaining the full benefits of a compulsory and universal NHI
program. His proposal, which lie calls "publicly financed competition,"
rests oil four principles: |
| Creation of three payment modalities on the supply side |
| Physicians would have the choice of practicing in solo or group practice
in the fee-for-service modality, or accepting a capitation fee per
person enrolled in their practices, or accepting salary payment in
return for working in community health centers organized by the public
sector. Fees in the fee-for-service modality mould correspond to the
current fee schedule and extra-billing would be allowed to continue.
The capitation rate would be based on the average cost of insured
services per patient across all three payment modalities. Salaries
as well as staffing, programs, and service mix in the community health
centers Would be set by Ministry of Health planners. |
| Financing of NHI is unchanged |
| All citizens would pay for health care through the tax system as
they currently do. |
| Choice of primary care provider |
| All citizens would continue to choose a primary care provider but
they would have to commit themselves to one modality of selected
primary care for a specified period of time. The NHI program would no
longer cover services not sought from or approved by the primary care
provider. All services used by each patient over the course of the year
would be charged to the appropriate payment modality. |
| Calculation of premium for each payment modality
|
| At the end of each enrollment period, the premium for each modality
would be adjusted. based on its total costs. The least costly modality
would then become the baseline which would be fully covered under the
Ontario Health Insurance Plan. Patients enrolled in the two more costly
modalities would have to pay the difference between the baseline and the
higher premium.
|
| Although these principles are not as elaborately developed as the French RSC
model, they are equally provocative and present a serious challenge to the
status quo. Since the relative premiums of the three modalities are calculated
on the basis of the average per capita cost including utilization, there would
be powerful incentives to reduce such utilization. Assuming government measures
are taken to assure a minimum level of medical care quality across payment
modalities, these four principles create a system in which the patient
benefits from seeking an efficient provider and the provider benefits
by choosing cost-effective styles of practice. The level of health
benefits remains the same across the three modalities; access to care
would not be restrained by user charges; and adverse selection between
payment modalities would be carefully monitored by requiring open
enrollment and eventually introducing premium adjustments which
would take into account age, sex as well as health status. |
| Britain: internal markets and HMOs |
| Britain is the exemplar of a National Health Service. It is financed
almost entirely through general revenue taxation and accountable
directly to the Department of Health and Social Security (DHSS) and
Parliament. Access to health services is free of charge to all British
subjects and to all legal residents. But despite the universal entitlement,
Britons spend only 5.9 per cent of their GDP on health care - one half of what
Americans spend as a percentage of their GDP. |
| Although the NHS is cherished by most Britons, there are, nevertheless,
some serious problems concerning both the equity and efficiency of resource
allocation in the health sector. With regard to equity, in 1976 the Resource
Allocation Working Party (RAWP) developed a formula for the allocation of
NHS funds between regions (DHSS 1976). The formula represents one of the most
far-reaching attempts to allocate health care funds because it
incorporates regional differences in measures of health status.
Slow progress is now being made in redistributing the aggregate
NHS budget along the lines of RAWP, but substantial inequities still
remain both from the point of view of spatial distribution as well as
from the point Of View Of social class (Townsend and Davidson 1982). |
| With regard to efficiency, the problems are even more severe because NHS
resources are extremely scarce by international standards. Since there is
less slack, the marginal costs of inefficiency are higher than in western
Europe or the United States. And since the NHS faces the same demands as
other systems to make available new technology and to care for an
increasingly aged population, British policy-makers recognize that
they must pursue innovations that improve efficiency. But there are
numerous institutional obstacles in the way. |
| The tri-partite structure of the NHS is, itself, a major source of
inefficiency. Regional health authorities (RHAs) are responsible for
allocating budgets to hospitals in their regions. Hospitalbased
"consultants" are paid on a salaried basis with distinguished
clinicians receiving "merit awards" and all consultants have the
right to see a limited number of private fee-paying patients in "pay
beds." Outside the RHA budget are family practitioner committees (FPCs)
responsible for remunerating general practitioners (GPs), ophthalmologists,
dentists, and pharmacists. The GPs are reimbursed on a capitation basis
with additional remuneration coming from special "practice allowances"
and fee-for-service payment for specific services, e.g. night visits
and immunizations. Separate from both the RHAs and the FPCs are the
local authorities (LAs) that are responsible for the provision of
social services, public health services, and certain community nursing services. |
| Such an institutional framework creates perverse incentives to shift
borderline patients from GPs to hospital consultants, to the community,
and back to the hospital. GPs, for example, have no incentive to minimize
costs and can impose costs on RHAs by referring patients to hospital
consultants or for diagnostic services. NHS managers can shift costs
from the NHS to social security by sending elderly hospitalized patients
to private nursing homes. And, consultants can shift costs back on to the
patient by keeping long waiting lists thereby increasing demand for their
private services. As in France and Canada, neither the patient nor the
physician in Britain bear the costs of the decisions they make; it is
the taxpayer who pays the bill. |
| Three recent strategies, all of them inadequate, have attempted to deal
with this problem (Maynard 1986b). The first came promptly with the
arrival of the Thatcher government. After cautious attempts to
denationalize the NHS by promoting a shift toward NHI and privatization,
the Conservative government backed off when they realized that such an
approach would not merely provoke strong political opposition but also
increase public expenditure and, therefore, conflict with their budgetary
objectives (McLachlan and Maynard 1982). Instead, the strategy was narrowed
in favor of encouraging competition and market incentives in limited areas.
To begin with, the government allowed a slight increase of private beds in
NHS hospitals. In addition, it introduced tax incentives to encourage the
purchase of private health insurance and the growth of charitable
contributions. Also the government encouraged local authorities to
raise money through the sale of surplus property and to contract out
to the private sector such services as laundry, cleaning, and catering |
.
| The second response was the Griffiths Report, which resulted in yet another
reorganization in the long history of administrative reform within the NHS.
Mr Griffiths, the former director of a large British department store chain,
introduced the concept of a general manager at the department (DHSS), regional,
district, and unit levels. This individual is now presumably responsible for the
efficient use of the budget of each level of the NHS. The problem, however, is
that the tri-partite structure of the system remains unchanged; and the general
managers have very little information about least-cost strategies (across
the tripartite structure) for generating improvements in health status. |
| The third and most recent response to the problem of improving efficiency
has been to reduce the drug bill. Since April 1985 the government has
limited the list of reimbursable drugs and reduced the pharmaceutical
industry's rate of return. These measures will help contain the costs
of the only openended budget within the NITS. But there is no evidence
that they will have any impact on the efficiency of health care expenditures.
|
| The more innovative efficiency-improving ideas have been developed
by Enthoven and Maynard. They concern the promotion of "internal
markets" and HMOs within the existing system of entitlements provided
under the NHS. The essence of these ideas is to create financial
incentives for each district to provide its residents with the best
medical care possible, even if it has to purchase services outside
of its boundaries. The aim is to maximize the benefits of health
service expenditures, as measured by some measure of health status,
e.g. qualityadjusted life years (QALYs); or to minimize the costs of
sustaining a given level of QALYs. It sounds entirely theoretical but
cost-effectiveness studies can produce empirical results. Recent
findings indicate that the cost of a QALY of hemodialysis in a hospital
is fourteen times that of a corollary artery by-pass graft and more than
fifteen times that of a hip replacement (Torrance 1984; Williams 1985). |
| Short of allocating the entire NHS budget so as to maximize QALYs,
there are a number of efficiency-improving measures that could be
taken in the short run. For example, to avoid long queues for elective
surgery in some regions and excess capacity in others, incentives could
be devised to reward those regions receiving what the British call
"cross-boundary flows." Or to persuade GPs to prescribe economically,
a system could be devised to allow GPs to share in the savings. Beyond
these examples of internal markets, Enthoven and Maynard have proposed
variations of all HMO Plan for the NHS. |
| In Enthoven's plan, which he considers a form of "market socialism,"
a district continues to receive a RAWP-based per capita revenue and
capital allocation and remain responsible for providing health services
to its resident population (Enthoven 1985). In contrast to the present
system, however, it receives additional compensation for services
provided to residents from other districts and it controls referrals to
providers outside its district. fit short, the district controls all
budgets within the tripartite structure and purchases health services
from the most cost-effective sources outside its borders. In effect,
it operates as an HMO. Consultants and GPs enter into a variety of
contractual arrangements with district authorities and district
authorities are free to enroll consumers near the borders of a
neighboring district. |
| fit Maynard's plan the GP functions as a client budget holder
(Maynard 1985). All Britons receive a voucher front the NHS which
entities them to sign up with a GP of their choice. The voucher
generates a per capita payment to the GP in return for the provision
of comprehensive health care for a year, after which the patient can
choose another GP. The GP is responsible not merely for providing primary
care but also for purchasing hospital services front public or private hospitals. |
| Both plans would provoke rapid reorganization of the health sector in
Britain. The Enthoven plan would shift power to district managers -
far more than they now exercise following the Griffiths reforms. The
Maynard plait would shift power to GPs who would need to hire managers
to assist with HMO formation. Needless to say, the details of these plans
require a great deal more study. But even at such a level of generality,
what is most interesting is the extent to which they resemble new ideas
in France and Canada. |
| HMOs and universal entitlement: the promise and potential pitfalls |
| Ideas about introducing HMOs and elements of market competition into
national health systems with universal entitlement hold promise because
they point to the possibilities of combining some of the best features
in the United States, Canada, and western Europe. The French plait for
RSCs, the Canadian proposal for publicly financed competition, and the
ideas about internal markets and HMOs in Britain focus on combining the
supply-side efficiency embodied in a well-managed HMO with the financial
security of a universal NHI system. To the extent that such ideas can be
made to work in practice, they would probably provide more realistic
models for the United States than the present structure of health care
financing and organization in either France, Canada, or Britain. |
| But are these new ideas for health policy feasible in either the
United States or France, in Canada or Britain? It would be naive to,
conclude without adding some cautionary observations. |
| The proposals we have examined rest on two important assumptions: first,
that competition between health care organizations will increase efficiency
in the allocation of resources; and second, that health care providers can be
motivated to change their behavior in response to financial incentives.
The first assumption fails to circumvent a fundamental characteristic of
health care markets - "informational assynimetry." The prevailing
uncertainty about the effectiveness of various forms of medical
care and the inability of consumers to assess quality makes them
likely to turn to physicians for advice. Economists have shown that
in markets characterized by agent-principal relationships in which
buyers and sellers are unequally informed, competition does not
necessarily lead to efficiency (Arrow 1963). In traditional, fee-for-service
medicine, financed by third-party payers, physicians are likely to err on the
side of overutilization. In HMO-type settings, due to prepayment, financial
incentives are reversed and there is a risk of under-utilization. HMOs may
increase competition between providers more than traditional indemnity
coverage, but given the special characteristics of the health sector,
it is impossible to draw inferences oil the basis of economic theory
about the impact of increased competition on welfare (Weisbrod 1983). |
| The second assumption fails to acknowledge that health care providers do
not behave like profit-maximizing firms. Only a small fraction of
hospitals in France, Canada, Britain as well as the United States,
are proprietary institutions. In the main, they are public and non-profit
organizations with powerful missions and community allegiances. As for
physicians, although much of their behavior, particularly in France,
Canada, and the United States, has an entrepreneurial character, they
are, nevertheless, members of a highly reputed profession and have
consequently internalized a powerful set of values and norms. The
extent to which financial incentives will influence the behavior of
health care providers is bounded by the psychological, cultural.
and institutional context within which they work (Brown 1981). |
| If, in deference to realism, we relax these two assumptions, it is
important to note that the combination of HMOs and universal
entitlement betrays a number of potential pitfalls.
|
| First, efforts to promote competition between RSCs in
France, the three payment modalities in Canada, and
districts or GI) client budget holders in Britain, may
result in competition over attributes other than price
and quality. The theory of monopolistic competition suggests
that a system of competing health care organizations would lead to
product differentiation. Competition may well be focused on features
other than delivering medical care, for example, amenities, marketing,
and advertising. Also, there is a risk of collusion between competing health
care organizations, which may result in providers demanding government
regulation to maintain their market share. |
| Second, efforts to promote competition create incentives for providers to
engage in risk selection. This would result in health risks or expected
medical care costs being distributed unevenly among RSCs, payment modalities,
or client budget holders. Of course, in elaborating the operational details of
all these proposals, attempts would be made to identify the health risks of all
beneficiaries based on criteria such as age, sex, residence, and perhaps
even health status and certain socio-demographic characteristics. Nevertheless,
even if health care organizations are compensated for beneficiaries with higher
health risks, whatever system of risk rating is used, studies based on the
experience of Medicare's competing medical plans (CMPs) suggest that the
possibilities for risk selection are abundant (Eggers 1980). |
| Third, efforts to change physician behavior by confronting them with
new financial incentives are likely to place physicians in the
uncomfortable position of choosing between their ethical obligation
to do the most for their patients, their natural inclination to pursue
their own interests and organizational constraints, which encourage them
to contain costs. Such a position is bound to erode doctor-patient
relationships with no assurance of efficiency improvements in the allocation
of health resources. |
| Fourth, all of the above potential pitfalls suggest that the new ideas
for health policy, which we have examined, would create extraordinary
possibilities for "gaining the system." For example, to skim healthy
young patients and keep away frail elderly patients, a French RSC or
the Canadian payment modality based in community health centers might
decide to invest in exceptional amenities for a new birthing center
and I. under-service" geriatric cases. Or in Britain, GP client budget
holders might make referrals with few limitations for young healthy
patients but drastically restrict them far elderly people. Suppose
the Gil makes too few referrals and lowers the drug bill too much in
order to appropriate a larger share of the savings. Would there be
sanctions? Who would monitor the system? |
| That there are possibilities for gaming tile system has led
Alain Enthoven (1986) to recognize that consumers could not
negotiate effectively oil their own. They would need "sponsors"
to "manage the demand side (and) to make the market achieve
desirable results." But this fact should not detract front tile
promise held by the idea of combining HMOs and universal entitlement.
It merely exposes the illusion that competing HMOs could somehow operate
as all alternative to strong government regulation. Clearly in a system
of competing HMOs under NHI or within all NHS, sponsors would demand
vigilant government regulation. |
The kinds of government titles and regulations under which any of
the above proposals would most likely have to operate include the following:
- Periodic open enrollment;
- Standard benefit packages with minimum specified benefits;
- Standardized information disclosure by all competing health care
organizations of data oil utilization trends, per capita costs
(including premiums and out-of-pocket expenses), hospital mortality
and patient characteristics (including health status);
- Spot checks oil the veracity of the disclosed information;
- Monitoring of quality.
|
| How would such a system of "regulated" or "managed" competition
compare with existing forms of more centralized regulation and budget
control in France, Canada, and Britain? Would it succeed in producing
efficiency improvements, greater continuity of medical care, and more
flexibility in decision Making procedures? The evidence, at this point,
is too fragmentary to serve as any reliable guide for policy. Nor is it
ever likely to persuade analysts who are predisposed to accept the
competition/regulation dichotomy in health policy.(6) But the curious
melange of competition and regulation implied by these ideas for health
policy in France, Canada, and Britain, do suggest one conclusive
proposition. Whatever reforms are pursued in the health sector,
there will always be a number of underlying tensions - between
the patient's desire to take extra precautions and mobilize a
maximum amount of attention. irrespective of costs, and a
collective desire to contain costs; between a clinician's
inclination to err on the side of overprovision, at the
margin, and an HMO's or a government's rationale for making
decisions on the basis of statistical averages; and between
an HMO's or a government's persistent attempts to measure
medical care activities and performance and the formidable
difficulties of perceiving and measuring results. |
| Acknowledgements
|
| I would like to thank james Knickinan, who originally suggested
that I write this paper and subsequently commented extensively
on its content. I am also grateful for Lorraine Mead's diligent
secretarial assistance. |
| Notes |
- An often cited empirical basis for this presumption is a study by J.
Newhouse, C. Phelps and W. Schwartz, "Policy options and the impact Of
national health insurance," New England Journal of Medicine (1974) 290, 24: 1345-58.
- See e.g. Andreopoulos (1975) and the more recent work of Robert Evans (1985).
- Estimates of the uninsured range from 15 per cent to 20 per cent of the
population. In 1984 the Current Population Survey estimated that 35.1
million people, 17.1 per cent of the population under 65, were without
insurance. The percentage increases if one broadens the definition to
include the underinsured and otherwise medically disadvantaged. See M.B.
Sulvetta and K. Swartz (1986) The Uninsured and Uncompensated Care:
A Chartbook, Washington, DC: National Health Policy Forum George
Washington University, June.
- The literature in health economics is abundant with examples of
efificiency-improving changes in patterns of health care organization.
For classic statements on this theme, see Fuchs (1975) and Enthoven (1978).
For examples in France, Giraud and Launois (1985); in Canada, Evans and
Robinson (1980); in Britain, Abel-Smith (1976) and Maynard (I 986b).
- Daniel Fox (1986) traces the evolution of this pattern - what
lie calls "hierarchical regionalism" - in an historical study of
health policy developments in Britain and the United States.
- The misleading nature of this dichotomy has been well analyzed by
Luft (1985) and Schramm (1986), among others.
|
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