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What We Do

Sexual assault is a crime of violence, not sex. You did not bring this upon yourself. It is not your fault.

The CRC

NYU provides immediate comprehensive support for all survivors of sexual assault. Crisis Response Counselors (CRCs) are available 24 hours a day, 365 days a year to provide support and help connect students to all available resources and services. The CRC is a trained, licensed professional counselor who will act as your personal liaison throughout the process of accessing care and services following a sexual assault. They will walk you through all of your medical, counseling, judicial and legal, academic, and housing assistance options. The CRC can coordinate all services through the Wellness Exchange office at the Student Health Center, which can be your central access point for all appropriate resources. Not only will they respond in the immediate emergency, but they will also plan with you for any follow up services and support you might need.

When calling the Wellness Exchange hotline (212-443-9999), just ask for the CRC.

Immediately following an assault, what should you do first?

Call the Wellness Exchange hotline at 212-443-9999 and ask for the Crisis Response Counselor (CRC). The CRC is a social worker who is available 24 hours a day, every day of the year. The CRC will provide you with support and discuss your medical, counseling and legal/judicial options with you.


Medical Assistance

A survivor of sexual assault can go to the hospital for a forensic examination and rape kit up to 96 hours after a sexual assault. When the survivor calls the Wellness Exchange hotline (212-443-9999) the CRC will discuss options for the choice of hospital. The Wellness Exchange works regularly with Beth Israel Hospital, St. Luke’s Roosevelt Hospital, and NYU Langone Medical Center; however, all hospital emergency rooms are equipped to provide medical services following sexual assaults. Once a decision is made about the choice of hospital, the CRC can accompany the survivor to the hospital if the survivor chooses. The forensic exam and rape kit will include a collection of evidence. Therefore, when possible, it is best not to shower, wash, douche, eat, or drink. It is also important to bring, in a paper bag, the clothes that were worn at the time of the sexual assault. At the hospital emergency department, a survivor will be assigned an advocate who will stay with them throughout the process and answer any questions. The survivor will then be given a general medical examination, antibiotics and testing for sexually transmitted infections, emergency contraception, and HIV prophylaxis and testing. The exam and rape kit will be performed by a SAFE (Sexual Assault Forensic Examiner) doctor or nurse, who is specially trained. The survivor can choose to stop the exam at any time. Upon completion of a rape kit, the survivor does not have to immediately file a report with the police. A hospital will store the rape kit for 30 days, which allows for the survivor to later decide if she/he wants to report to the police. The New York State Crime Victims Board covers any expenses incurred at the hospital. The survivor does not need health insurance.

If the survivor does not choose to have a rape kit completed, she/he also has the option to go to the NYU Student Health Center, a local health clinic or their private physician for a general examination, emergency contraception, and sexual transmitted infection treatment and testing. Medical assistance at the SHC is available at Women's Health Services, HIV Testing and Counseling, and Urgent Care Services.

A Crisis Response Counselor can also accompany the survivor to the hospital for a medical examination and/or evidence kit.

Counseling and Emotional Assistance

A survivor of sexual assault can experience emotional as well as physical consequences. Sexual assault is a traumatic experience that can have both immediate and long-term effects. Initial reactions vary and may include shock, denial, anxiety, guilt, anger, and self-blame. A survivor may experience nightmares, changes in their eating patterns, and depression.

Individuals who have been sexually assaulted are strongly encouraged to obtain help from a professional counselor as soon as they are ready after the incident occurs. A survivor can call Counseling and Wellness Services, (212) 998-4780 to set up an appointment. Survivors can also call the Wellness Exchange (212) 443-9999 at any time to speak to a counselor over the telephone. Students can even write an email to the Wellness Exchange at wellness.exchange@nyu.edu and a counselor will respond to them within 24 hours.

Walk-in Counseling

Students can choose a Wellness walk-in visit (no appointment necessary) to meet briefly with a counselor in person to speak about a sexual assault incident. These counselors will work with you to develop the most appropriate treatment plan. This can include either a referral to NYU Counseling or an external referral to the community. There is no cost for a Wellness walk-in visit.

Short-term Counseling

Counseling - or psychotherapy - is a professional relationship that focuses on personal problems. The counseling relationship differs from both social friendships and patient-doctor contacts. Unlike friends, counselors are able to be objective; they are not involved in your daily lives. Unlike most doctors, counselors don't give specific advice or tell you what to do. Instead, they serve as skilled listeners who help you to clarify issues, discover your true wishes and feelings, and deal effectively with problems.

CWS offers short-term counseling, which is a clinical modality of psychotherapy that is time-limited and tailored to each individual’s needs. We listen to and consider each unique person when developing a treatment plan, and join with them to decide on the best course of treatment. Sometimes this means a short-term course of counseling is useful and allows for issues to be addressed effectively. Sometimes long-term psychotherapy is more helpful and so we’ll discuss our recommendations and your needs and often begin the process of referring to a long-term therapist in the 1st, 2nd, or 3rd session. CWS counselors are psychologists, psychiatrists, social workers, nurse practitioners, and advanced trainees in those professions. There are male and female counselors, counselors from different racial and national backgrounds, and counselors who specialize in sexual assault and trauma.

To make an appointment call us at 212-998-4780.

Long-term Counseling Referrals

Sometimes students may choose to seek counseling outside of NYU or it may be clinically appropriate to get started in long-term treatment right away. In those cases, CWS and the Wellness Exchange can provide referrals to therapists in the community who provide long-term therapy. We have relationships with many quality therapists who have a variety of specialties and work in many different approaches so we are able to connect you with a therapist who best suits your needs. We also can provide referrals based on insurance, financial need, and location, including areas outside of NYC.

To talk about your counseling options and obtain referrals for long-term treatment, call the Wellness Exchange hotline at 212-443-9999.

Group Counseling

Sometimes students prefer to talk to other students who have had similar experiences provides support and perspective. A counseling group can be powerfully healing - for some students, one of the most rewarding experiences during their NYU years. Our sexual assault survivors group helps students who have had sexual encounters or experiences that left them feeling scared, ashamed, uncomfortable, confused, or unsafe in any way. Click here to see current Group offerings.

Seeking University Judicial and/or Legal Action

A survivor of sexual assault has the option to file an incident report with the Department of Public Safety. If she/he is interested in filing an incident report, they can contact any of the following:

  • (212) 998-2222 - Department of Public Safety
  • (212) 992-6403 - Special Victims Liaison at the Department of Public Safety
    The Special Victims Liaison is specially trained and assigned to respond to sexual assaults and harassment and can help guide you through the process of reporting with Public Safety and/or NYPD.
  • (212) 998-2352Title IX Coordinator at the Office of Equal Opportunity
    The Title IX Coordinator is in charge of enforcing NYU's policy prohibiting discrimination on the basis of sex, which includes sexual harassment and sexual violence.

The Department of Public Safety can connect the survivor with a Crisis Response Counselor who can meet with them 24 hours a day as well as accompany the survivor to the hospital for a rape kit, which is a forensic examination to collect physical evidence of a sexual assault. Public Safety can assist the survivor in filing a complaint with the NYPD Special Victims Unit, if they so choose. The Special Victims Liaison at the NYU Department of Public Safety can meet with the survivor to discuss how to file a report with NYPD, what to expect when working with NYPD, and can also accompany the survivor to meetings with the NYPD and District Attorney’s office.

Survivors can choose to report to NYU Judicial Affairs with or without filing an incident report with the Department of Public Safety. A written complaint must be delivered, mailed, or e-mailed to NYU Judicial Affairs to begin the informal grievance procedures. If a survivor is interested in filing a complaint, contact NYU Judicial Affairs at (212) 998-4403 or at thomas.grace@nyu.edu.

If you would like to discuss the potential legal or judicial implications of reporting, please call the Wellness Exchange hotline at 212-443-9999 and ask for the Crisis Response Counselor, who is available 24/7 to provide emotional support and answer any questions you may have about these options.

Policies:

Residential Help

In some cases of sexual assault, you may have residential or housing needs. Ensuring your safety in your living environment is important, so we stand ready to assist in connecting you to the appropriate resources. For on-campus residential concerns, the Office of Residential Life and Housing Services is available to discuss your needs. You may reach them by calling 212-998-4311 or e-mailing housing@nyu.edu. If you don’t live on campus, the Crisis Response Counselor can discuss your off-campus housing concerns; the CRC can be reached through the Wellness Exchange Hotline at 212-443-9999.

The Moses Center for Students with Disabilities is available to meet with students to discuss possible accommodations. All accommodations are determined on a case by case basis and all information is kept confidential. You may call 212-998-4980 or e-mail mosescsd@nyu.edu to request a meeting.

If you would prefer for your counselor to speak to Moses on your behalf, you can ask for their support by calling the Wellness Exchange Hotline at 212-443-9999. Additionally, the Crisis Response Counselor is always available to talk with you about your options.

Academic Help

In the case of a sexual assault, survivors may have a variety of responses and feelings that may impact functioning. We realize there may be academic needs, and we are available to help assist you in receiving support from your school. The Moses Center for Students with Disabilities is available to meet with students to discuss possible accommodations. All accommodations are determined on a case by case basis and all information is kept confidential. You may call 212-998-4980 or e-mail mosescsd@nyu.edu to request a meeting.

If you would prefer for your counselor to speak to Moses on your behalf, you can ask for their support by calling the Wellness Exchange Hotline at 212-443-9999. Additionally, the Crisis Response Counselor is always available to talk with you about your options.

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Counseling and Wellness
Contact Information

726 Broadway, 4th Floor, Suite 471
Telephone: 212-998-4780
Fax: 212-995-4096
wellness.exchange@nyu.edu

Fall & Spring Hours:

By Appointment:

Mon-Thu: 9am-8pm*
Fri: 9am-5pm
Sat-Sun: Closed (Call 212-443-9999)
* 3/17-20: 9am-6pm (Spring Recess hours)

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Walk-in Counseling:
(No appointment necessary)

726 Broadway, 4th Floor, Suite 402*

Mon-Thu: 10am-8:30pm**
(Short-term refills available 5-8pm)
Fri: 10am-6pm
(Short-term refills available 3-5pm)
Sat: 10am-3pm*
Sun: Closed (Call 212-443-9999)
* 3rd Floor Reception on Saturdays.
** 3/17-20: 10am-6pm (Spring Recess hours)

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