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Wellness Exchange

The Wellness Exchange is your key to accessing the University's extensive health and mental health resources designed to address your needs. You can call a private hotline (212-443-9999), available 24 hours a day, seven days a week, which will put you in touch with a professional who can help to address day-to-day challenges as well as other health-related concerns. These might include: medical issues, academic stress, depression, sexual assault, anxiety, alcohol and other drug dependence, sexually transmitted infections, eating disorders...

The hotline is also available if you just need to talk or want to call about a friend.


Calling the Wellness Exchange

See below for international toll free service phone numbers and a U.S. number that exist for every NYU location where service is available. The numbers allow students, faculty, and staff to contact the Wellness Exchange 24 hours a day/7 days a week at no cost. (Note: Calls to the Wellness Exchange will use mobile minutes just as if you were making a local call. If you place a call from a hotel, you may have to pay additional hotel charges to make in-country calls.)

The numbers are accessible via a land line or mobile device. Note: These numbers do not replace each NYU location's 24 hour emergency duty phone.

Calling the Wellness Exchange toll free from within the countries listed below:

To dial, country codes are not needed. Simply dial as if making a local in-country call.

Abu Dhabi 971 2-628-5555 (or 8-5555 on campus)
Accra International toll free service unavailable; dial long distance to 212-443-9999
Berlin 08001802599
Buenos Aires 54 11 4828-5229
Florence 800879563
London 800 316 0469 (choose option 7)
Madrid 900834703
New York 212-443-9999
Paris 0800912825
Prague Prague
Shanghai (021) 2059-9999
Sydney 1800047973
Tel Aviv 1809456244
Washington, D.C. 212-443-9999

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Wellness Exchange
Contact Us

726 Broadway
4th Floor, Suite 402
24/7 Hotline: (212) 443-9999
wellness.exchange@nyu.edu*

* PLEASE NOTE: This email address is not monitored 24/7. If this is an emergency, call 911 or go to your nearest emergency room. To speak to a counselor immediately, call 212-443-9999. We make every effort to answer your emails to this address within 24 hours. For non-emergent issues, if by any chance you do not receive a reply from us, please email again.

Counseling and Wellness Services brochure (PDF)

Counseling and Wellness Services brochure (PDF)

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