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Emergency Messaging: Your Safety and Your Cell Phone

Your safety is a top priority for NYU. One of the most important tools in an emergency, small or large, is swift communication. NYU has the capacity to send blast messages via text, email, or voice message to your mobile device in order to provide you with direct and timely emergency information in case of an emergency. These messages will be important to safeguard your personal safety.

For students:

We urge you to update your cell phone number by:


  • logging into NYUHome
  • Log in to Albert, click Student Center and scroll down to "Personal Information."
  • Under "Contact Information," click "Cellular Phone" and then update the "NYU Emergency Alert" phone type.
  • Click the "email addresses" tab to update your e-mail addresses on file.

For NYU Employees

We urge you to update your cell phone number by:


  • logging into NYUHome
  • Select the Work Tab
  • Select the PeopleSync Login
  • Once logged in, click on your name on the upper right hand corner, and select View Profile
  • Select the Contact tab and click Edit
    • For Home Contact information, update your address and phone numbers as needed. All details are kept confidential and will not be published.
    • For Work Contact information, you may edit or add an additional work cell phone but the Primary Work Location, Phone, and Email Address should not be edited as these are automatically updated.
  • NOTE: You must select 'mobile' as the Phone Device type in order to receive SMS (text) messages on your phone.

The University will conduct one test per semester; otherwise, the system will only be used in emergency situations.  Other key sources of campus-wide emergency information include, the NYU Information Hotline at 212-998-1220, uniformed Public Safety Officers, and your email inbox.

NYU Emergency text messaging Q & A's


  • What is NYU's emergency communications system?
    A: In the event of a serious emergency, this system will contact registered students, faculty, and staff within minutes of a serious emergency.
  • How does the emergency system work?
    A: NYU's emergency communications service is a web based application that sends real time emergency messages to registered users. The service contacts you via your cell phone and text messaging service (SMS) to mobile devices.
  • Will the system be tested on a regular basis?
    A: Yes. The service will be tested once each semester to ensure that the system is working correctly and to remind the NYU community of the service.
  • When will the service be used?
    A: NYU's emergency communications service will only be used in the event of a serious emergency.
  • Will it be used for important school informational updates?
    A: No. The service will only be used for emergencies.
  • Will NYU charge for this service?
    A: No. There is no charge for this service.
  • Do I need to register for this service?
    A. Yes. You need to register for this service. Students can register via Albert; Faculty and staff can use e-pass to register.
  • Why should I register?
    A: NYU emergency communications allow you to receive urgent university wide communications when you are away from your computer. This is for your protection.
  • Will there be emergency notifications made via social media?
    A: Yes. NYU will utilize the main NYU Twitter and Facebook accounts to convey emergency information, so please follow us.
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