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Mobile Devices

Mobile Device Security

Mobile devices, such as smart phones, PDAs, and tablets, are computers with advanced operating systems capable of running robust applications and storing large amounts of data. It is essential that you enable the appropriate security controls to protect the data you store and access on them. In addition, the use of any mobile device to send, receive, view, transmit or store University related data must adhere to the Policy on Responsible Use of NYU Computers and Data.

Device Security

Visit the ServiceLink knowledge base for device-specific security instructions:

Voicemail Security

All cellphones should have a voicemail password set. Follow the ServiceLink knowledge base links below for instructions on how to create a passcode for your Verizon, AT&T, T-Mobile, or Sprint voicemail inbox.

NYU IT Support for Mobile Devices

NYU IT provides online and phone support for using your device with NYU enterprise technology services. If you are an NYU staff or faculty member, and your department has determined that you are eligible for an NYU-issued mobile device, NYU IT Mobile can help acquire and activate it for you. See the knowledge articles above for details about the services, devices, and support that NYU IT Mobile offers.

If you are ready to request a device, you can download one of the device-specific forms (see the links above) and email a scan of the completed, signed form to

If you are an NYU staff or faculty member, your department or program may participate in a service which provides for on-site and in-person smart phone support. Please visit the NYU IT Desktop Support page for more information. 

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