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- NYURoam's wireless infrastructure has been upgraded to include new 802.11a radio interfaces at all NYURoam locations. Typically, wireless cards that are 802.11a compliant will default to the newer, less congested radio frequency.
Bandwidth within a wireless access location, or wireless cell, is shared. If you are the only user in a cell, you will have 54 Mbits/sec all to yourself. In a densely populated environment such as a lounge or classroom, you could be sharing a cell with numerous users. NYURoam is designed to accommodate this type of sharing. However, several users in a cell running bandwidth-intensive applications (e.g., FTP or streaming video) simultaneously may cause performance issues.
Since wireless data is moved via radio signals, you should exercise the same common sense you would use when talking on a cell phone. If you experience poor audio quality during a call, you may reposition the phone or move yourself (e.g., closer to a window, into a hallway) to improve your reception. The same logic applies for your wireless equipment: slightly reorienting your computer, or moving yourself a bit from your current location, may improve your connection.
You probably will not encounter this problem unless you are on the fringe of a wireless cell or in an area that has a fair amount of metal objects (e.g., library bookcases) or heavy masonry obstructions. If your wireless client includes a "Link Test" feature, you can use it to determine the quality of the wireless connection in any given location (details vary by client).
ITS is committed to providing reliable signal quality in all of the areas designated as NYURoam supported. If you experience a problem that does not seem to be related to the issues described on this page, please see the NYURoam Help section of this website for troubleshooting tips, frequently asked questions, and contact information.
Please note that you are far more likely to encounter performance issues if you are trying to access NYURoam outside of the supported coverage areas. Please relocate to a supported area. ITS will not be able to help you with performance issues encountered outside of the designated coverage areas.
Page last reviewed: May 6, 2013