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NYURoam Wireless: Configure & Connect

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  • If you need additional help, you can attend an NYURoam Wireless Workshops for hands-on assistance. Visit the ITS Training and Workshops pages for more information.
  • You can access a variety of NYU services on your mobile device after connecting to NYURoam. See the ITS Mobile Devices site for more information.

Before you begin, please review the system requirements and eligibility information for NYURoam.

Configuring & Connecting

The following instructions are for connecting to nyu, the primary access gateway (or "SSID") for NYURoam in New York. If you are unable to connect to nyu, see Other Ways of Connecting to NYURoam.

Windows

Windows 8

If you plan to access NYURoam after configuring your connection, make sure you are in an NYURoam-enabled location.

  1. Open the Charms bar by pressing Windows + C on your keyboard. Alternatively, if you have a mouse, move the cursor to the upper-right corner of the screen until the Charms bar appears along the right edge of the screen. If you have a touch-enabled device, swipe from the right edge of the screen to bring up the Charms bar.
  2. Select Settings > Control Panel > Network and Internet > Network and Sharing Center.
  3. Select Set up a new connection or network.
  4. In the window that appears, select Manually connect to a wireless network, then select Next.
  5. Enter the following information:
    • Network name: nyu
    • Security type: WPA2-Enterprise
    • Encryption type: AES
    • Security Key/Passphrase: leave this blank
    • Check the boxes next to Start this connection automatically and Connect even if the network is not broadcasting.
  6. Select Next.
  7. A "successfully added nyu" message will appear. Select Change Connection Settings.
  8. In the window that appears, uncheck Connect to a more preferred network if available. Check Connect automatically when this network is in range and Connect even if the network is not broadcasting its name.
  9. Select the Security tab.
  10. Next to "Microsoft Protected EAP (PEAP)," select Settings. The "Protected EAP Properties" window will appear:
    1. Check Verify the server's identity by validating the certificate.
    2. Under "Trusted Root Certification Authorities," check Class 3 Public Primary Certification Authority.
    3. Under "Select Authentication Method," ensure that Secured Password (EAP-MSCHAP v2) is selected from the drop-down menu.
    4. Select the Configure button. In the window that opens, uncheck Automatically use my Windows logon name password (and domain if any). Select OK.
    5. Check Enable Fast Reconnect.
  11. Select OK to close each of the open windows.
  12. Select the wireless connection icon in the system tray at the bottom-right. Select the nyu network from the list, then select Connect.
  13. In the window that appears, enter your NYU NetID and password, then select OK.
  14. Your will be connected to the "nyu" wireless network shortly.

    Note: If the screen continues to say "Connecting..." for an extended period, verify that an additional message window has not appeared in the background stating that Windows cannot verify the server’s identity. If this window appears, select Connect.

Windows 7

If you plan to access NYURoam after configuring your connection, make sure you are in an NYURoam-enabled location.

  1. Click Start -> Control Panel -> Network and Sharing Center or right-click on the wireless icon in your system tray and select Network and Sharing Center.
  2. Select Manage wireless networks.
  3. Select Add. If you are asked How do you want to add a network?, select Manually create a network profile.
  4. Enter the following information:
    • Network name: nyu
    • Security type: WPA2-Enterprise
    • Encryption type: AES
    • Security Key/Passphrase: leave blank.
    • Check the boxes next to Start this connection automatically and Connect even if the network is not broadcasting.
  5. Click Change Connection Settings.
  6. Uncheck Connect to a more preferred network if available. Check Connect automatically when this network is in range and Connect even if the network is not broadcasting its name.
  7. Select the Security tab. Next to Microsoft Protected EAP (PEAP), click Settings.
  8. A new window titled Protected EAP properties will open.
  9. Enable the option to Validate server certificate.
  10. Under Trusted Root Certification Authorities, check Class 3 Public Primary Certification Authority.
  11. Under Select Authentication Method, select Secured Password (EPA-MSCHAP v2).
  12. Click the Configure button. In the alert box that opens, uncheck Automatically use my Windows logon name password (and domain if any).
  13. Click OK to close each of the open windows.
  14. A balloon will appear near the system tray that reads Additional information is required to connect to nyu.

    Click the balloon and you will be prompted for your NetID and Password. If it is present, leave Logon domain blank.
  15. If this is the first time you've logged onto NYURoam using this particular computer, another balloon will appear near your system tray saying Additional information is required to connect to nyu. Click that balloon, then click OK to accept the certificate in the Validate Server Certificate window.
  16. After a few moments, you will be connected to the nyu wireless network.
Windows Vista

If you plan to access NYURoam after configuring your connection, make sure you are in an NYURoam-enabled location.

  1. Click Start -> Control Panel -> Network & Internet -> Connect to a Network or right-click on the wireless icon in your system tray and select Connect to a Network.
  2. Select Set up a connection or network.
  3. Select Manually connect to a wireless network. If you are asked to Choose a wireless adapter, select Wireless Network Connection, then click Next.
  4. Enter the following information:
    • Network name: nyu
    • Security type: WPA2-Enterprise
    • Encryption type: AES
    • Security Key/Passphrase: leave blank.
    • Enable the Connect even if the network is not broadcasting option.

  5. Click Next, then click Change Connection Settings.
  6. Uncheck Connect to a more preferred network if available. Check Start this connection automatically.
  7. Select the Security Tab. Next to "Protected EAP (PEAP)" click Settings.
  8. A new window titled Protected EAP properties will open.
  9. Enable the option to Validate server certificate.
  10. Under Trusted Root Certification Authorities, check Class 3 Public Primary Certification Authority.
  11. Under Select Authentication Method, select Secured Password (EPA_MSCHAP v2).
  12. Click Configure.

  13. Uncheck Automatically use my Windows logon name password (and domain if any).
  14. Click OK to close each of the open windows.
  15. A balloon will appear near the system tray that reads, Additional information is required to connect to nyu.

    Click the balloon and you will be prompted for your NetID and password. If the option appears, leave Logon domain blank.
  16. If this is the first time you've logged onto NYURoam using this particular computer, another balloon will appear near your system tray saying Additional information is required to connect to nyu. Click that balloon, then click OK to accept the certificate in the Validate Server Certificate window.
  17. After a few moments, you will be connected to the nyu wireless network.
Windows XP

If you plan to access NYURoam after configuring your connection, make sure you are in an NYURoam-enabled location.

  1. Open the Windows Start menu and select Connect To > Show all connections.
  2. In the network interfaces list, right-click Wireless Network Connection and select Properties.
  3. In the Wireless Network Connection Properties window that opens, click the Wireless Networks tab at the top.
  4. Ensure that the Use Windows to configure my wireless network settings is selected.
  5. In the Preferred networks panel, click Add.
  6. In the Wireless network properties window that opens, enter nyu (lower case) in the Network name (SSID) field and make sure that the Connect even if this network is not broadcasting option is checked.
  7. In the Network Authentication pull-down, select WPA2 or, if WPA2 is not listed, WPA (upon selecting WPA, "TKIP" will appear in the Data encryption field). If your computer does not support WPA2 or WPA, you will be unable to connect to nyu. Please see Other Ways of Connecting to NYURoam.
  8. Click the Authentication tab.
  9. Set EAP type field to Protected EAP (PEAP).

  10. Make sure Authenticate as computer when computer information is available is NOT selected.
  11. Click the Properties button under EAP type.
  12. In the Protected EAP Properties window that opens:
    1. Make sure Validate server certificate is selected.
    2. In the Trusted Root Certification Authorities window, check the box next to Class 3 Public Primary Certification Authority.
    3. Make sure Select Authentication Method is set to Secured password (EAP-MSCHAP v2).
    4. Check the box next to Enable Fast Reconnect.
    5. Click the Configure... button next to Select Authentication Method.
  13. In the EAP MSCHAPv2 Properties window that opens, uncheck Automatically use my Windows logon name and password (and domain if any), then click OK.
  14. Click OK to close each of the open windows.
  15. A balloon will appear near the system tray that reads, Additional information is required to connect to nyu. Click the balloon and you will be prompted for your NetID and password. If the option appears, leave Logon domain blank.
  16. If this is the first time you've logged onto NYURoam using this particular computer, another balloon will appear near your system tray saying Additional information is required to connect to nyu. Click that balloon, then click OK to accept the certificate in the Validate Server Certificate window.
  17. After a few moments, you will be connected to the nyu wireless network.

Mac

OS X

If you plan to access NYURoam after configuring your connection, make sure you are in an NYURoam-enabled location.

  1. Click the AirPort icon, located at the top right corner of your screen. In the pull down menu that opens, make sure AirPort is turned On. Next, select Other...
  2. In the Closed Network window that opens:
    • In the Network Name field, enter: nyu
      (This entry is case sensitive. Be sure to enter nyu in lowercase.)
    • From the Wireless Security menu, select WPA2 Enterprise. If WPA2 Enterprise does not appear, select WPA Enterprise.
    • Enter your NetID and password in the User Name and Password fields.
    • Set 802.1x Configuration to Automatic
    • Click OK to authenticate.
  3. If this is your first time connecting to nyu, a Verify Certificate window will appear. Click the checkbox next to Always trust these certificates then click Continue.
  4. After a few moments, you will be connected to the nyu wireless network.

Mobile Devices & Smart Phones

iPhone & iPod Touch

If you plan to access NYURoam after configuring your connection, make sure you are in an NYURoam-enabled location.

  1. On your iPhone's home screen, tap Settings.
  2. Tap Wi-Fi.
  3. Tap the slider next to Wi-Fi to switch between Off and On.
  4. On mode will come on in blue, and underneath, a list of joinable networks will appear under Choose a Network...

  5. Ignore the list until reaching the bottom. Tap Other... at the bottom of the list.
  6. For the Name field, type nyu.

  7. Next to Security, tap the bar and choose WPA2 Enterprise. Then tap Other Network at the top of the screen.

  8. Next to Username, enter your NYU NetID. Next to Password, enter your NYUHome password.

  9. Tap Join at the bottom of the typing keyboard. You may be asked to accept a security certificate. If you are presented with this screen, click Accept.

  10. Once a connection is made, your iPhone will remember and automatically connect to the nyu wireless network.
iPad

If you plan to access NYURoam after configuring your connection, make sure you are in an NYURoam-enabled location.

  1. Tap Settings.
  2. In the lefthand menu, tap WiFi.
  3. Under Choose a Network, find and select nyu.
  4. When prompted enter the following information:
    • Username: your NYU NetID
    • Password: your NYUHome password
  5. Tap Join.
  6. If this is your first time connecting, or if it is near the beginning of a new calendar year, you may be prompted to accept a new security certificate. If this happens, tap Accept.
  7. Once you have connected, your login credentials will be stored. You should not need to enter them again until the next time you change your NYUHome password.
Android

If you plan to access NYURoam after configuring your connection, make sure you are in an NYURoam-enabled location.

  1. Tap Menu, then Settings.
  2. Tap Wireless & networks.
  3. Make sure the box next to Wi-Fi is checked.
  4. Tap Wi-Fi Settings.
  5. Scroll to the bottom of the list of available networks. Tap Add Wi-Fi Network.
  6. Enter the following information:
    • Network SSID: nyu (all lowercase)
    • Security: select 802.1x Enterprise
    • EAP Method: select PEAP, if it is not already selected
    • Phase 2 Authentication: select MSCHAPV2, if it is not already selected
    • Identity: enter your NYU NetID
    • Anonymous Identity: leave this field blank
    • Wireless Password: enter your NYU email password
  7. Tap Save.

    Your phone will cache your credentials. You will not need to enter them again until you change your password. If this is your first time connecting, or if it is near the beginning of a new calendar year, you may be prompted to accept a new security certificate. If this happens, tap Accept.

BlackBerry

If you plan to access NYURoam after configuring your connection, make sure you are in an NYURoam-enabled location.

  1. On your BlackBerry main menu, select Manage Connections. Make sure the WiFi connection option is checked, then scroll down and select Set Up WiFi Network. Once there, select Manually Add Network.
  2. Enter the SSID field: nyu (all lowercase).
  3. Under WiFi Security Type select PEAP.
  4. Enter your NetID in the User Name field.
  5. Enter your NetID password in the User Password field.
  6. In the CA certificate field select VeriSign Class 3 Root Version 1 (SS).
  7. Select Inner link security: EAP-MS-CHAP v2.
  8. Click Connect.
  9. A new display will appear, and the top line should read Connection Successful! Select Next, then select Finish.

Your phone will cache your credentials. You will not need to enter them again until you change your password.

If You Can't Connect to the nyu SSID...

You may not be able to connect to nyu, the default SSID for NYURoam access for a few different reasons:

You are not in an NYURoam enabled location.

NYURoam wireless service is available at an ever-increasing number of locations. You must be at a designated NYURoam Wireless access location to receive a signal from NYURoam. Click here for the complete list of locations.

Your computer does not support WPA security.

If this is the case, you can try to connect via the NYU-ROAM3 SSID. VPN is required to successfully connect via NYU-ROAM3. See Other Ways of Connecting to NYURoam (below) for more information.

You do not have an active NYU NetID or password.

If you are a guest of the University or otherwise don't have an active NetID and password, you can connect to NYURoam Wireless via one of two different ways:

  • If you want to connect via a wireless-enabled computer or mobile device, and you are a guest of the University, your sponsor or event host can request temporary access credentials for the nyuguest SSID. See Other Ways of Connecting to NYURoam (below) for more information.
  • If you want to connect via your smart phone, you can use the nyupda SSID. See Other Ways of Connecting to NYURoam (below) for more information.

Other Ways of Connecting to NYURoam

nyuguest

nyuguest is a wireless network made available for NYU guests and visitors who do not have an NYU NetID and thus cannot connect to the regular NYURoam SSID of nyu. If you have a guest or group of guests who will need wireless Internet access, you can request an nyuguest username/password from a designated departmental or school representative.

If there is no departmental contact for your area, you can request an nyuguest username and password for your guest(s) through through the IT Service Desk by emailing AskITS@nyu.edu or calling 212-998-3333.

Click here for instructions on connecting to nyuguest.

nyupda

If you have an older mobile device that is unable to connect to the secure nyu SSID, you can try connecting to the NYURoam wireless network via the nyupda SSID. No special client software or features are required to access the network, though you will need to authenticate with your active NYU NetID and password. Please note that nyupda is an unsecured network. If you are able to connect to nyu, you should always use it instead of nyupda.

For instructions on connecting to nyupda, see the Ask ITS knowledgebase item Connecting to the nyupda network.

NYU-ROAM3

You should only connect to NYURoam via NYU-ROAM3 if you are using an older computer that is not compatible with the nyu SSID. Connecting via NYU-ROAM3 requires the use of NYU VPN.

For instructions on connecting to NYU-ROAM3, see the Ask ITS knowledgebase solution Configuring a Windows computer to connect to the NYU-ROAM3 network or Configuring a Mac to connect to the NYU-ROAM3 network.

VPN

VPN (Virtual Private Network) is software that provides secure, password-protected access to NYU's network (NYU-NET) and Internet services when you are connecting from off-campus. VPN is required to access some secure NYU services when using a computer or mobile device outside NYU-NET and via NYURoam. For more information on VPN, including download and installation instructions, see the NYU VPN web page.

Page last reviewed: March 28, 2013