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IT Service Desk
10 Astor Place, 4th Floor
212-998-3333
Fax: 212-995-4040
telephone.service@nyu.edu
The Cisco Unity Connection voice mail system can be accessed from any on or off-campus phone. The voice mail system allows you to set up your own password and record your name and personal greeting. You may delete, store, or forward any message you receive.
Please consult the Ask ITS knowledgebase for help with the following topics:
- Initial setup
- Accessing your voice mail
- Setting a new password
- System lockout
- Resetting a forgotten voice mail password
- Recording the name the system uses to identify you
- Changing your Greeting
- Recording and activating an Alternate Greeting
- Sending a message
- Deleting messages
- Retrieving a deleted message
- Forwarding a message
- Using Private Lists to communicate with your staff
- Commands and Navigation Guide
Page last reviewed: October 8, 2012






