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NYU Telephone Features

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ITS Client Services

10 Astor Place, 4th Floor
1-212-998-3333
Fax: 1-212-995-4040
telephone.service@nyu.edu

Following are some basic features of all NYU telephones. For detailed operating instructions for the features of your NYU telephone, please select your type of telephone from the list at the bottom of this page.

Distinctive Rings

  • One ring: Signals a call from within the University.
  • Two rings: Signals a call from outside the University.
  • Three rings: Three short, quick rings indicate a Consult call. (See Send Calls in the Single Line Telephones section for an explanation of how to answer this type of call.)
  • One long ring: One long tone indicates that you are receiving an intercom call.

Distinctive Tones

  • Authorization Code Prompt: Three beeps followed by a dial tone is the prompt to dial your authorization code. This prompt is heard after dialing a long distance number.
  • Confirmation Tone: Three short tones indicate a feature has been activated or cancelled.
  • Error Tone: An alternating high and low tone indicates a dialing error or a denial of service requested.
  • Coverage Tone: A single, short, steady tone heard when you have placed a call to another extension indicates that the call you are making is going to coverage.
  • Call Waiting Tone: Available on single-line phones only, a beep heard while on a call indicates that a second party is calling you.

System Feature Codes

  • Call Forwarding: Activate *2, Deactivate #2
  • Call Pickup: #4
  • Last Number Dial: *1
  • Send Calls: Activate *3, Deactivate #3
  • Transfer to Voice Mail: *4 (only possible if call is being transferred from a call pickup, cover line, or bridged appearance of that voice mailbox extension)

 

Operating Instructions by Phone Type

For detailed operating instructions, choose your phone from the list below.

Image of a model 2420 phone.
2420
Image of a model 2500 phone.
2500
Image of a model 8410B phone.
8410B
Image of a model 8410D phone.
8410D
Image of a model 8434D phone.
8434D

 
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Page last reviewed: October 27, 2009