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ITS Client Services
10 Astor Place, 4th Floor
1-212-998-3333
Fax: 1-212-995-4040
telephone.service@nyu.edu
- Distinctive Rings
- Distinctive Tones
- System Feature Codes
- Codes and Buttons
- Operating Instructions by Phone Type
Following are some basic features of all NYU telephones. For detailed operating instructions for the features of your NYU telephone, please select your type of telephone from the list at the bottom of this page.
Distinctive Rings
- One ring: Signals a call from within the University.
- Two rings: Signals a call from outside the University.
- Three rings: Three short, quick rings indicate a Consult call. (See Send Calls in the Single Line Telephones section for an explanation of how to answer this type of call.)
- One long ring: One long tone indicates that you are receiving an intercom call.
Distinctive Tones
- Authorization Code Prompt: Three beeps followed by a dial tone is the prompt to dial your authorization code. This prompt is heard after dialing a long distance number.
- Confirmation Tone: Three short tones indicate a feature has been activated or cancelled.
- Error Tone: An alternating high and low tone indicates a dialing error or a denial of service requested.
- Coverage Tone: A single, short, steady tone heard when you have placed a call to another extension indicates that the call you are making is going to coverage.
- Call Waiting Tone: Available on single-line phones only, a beep heard while on a call indicates that a second party is calling you.
System Feature Codes
- Call Forwarding: Activate *2, Deactivate #2
- Call Pickup: #4
- Last Number Dial: *1
- Send Calls: Activate *3, Deactivate #3
- Transfer to Voice Mail: *4 (only possible if call is being transferred from a call pickup, cover line, or bridged appearance of that voice mailbox extension)
Operating Instructions by Phone Type
For detailed operating instructions, choose your phone from the list below.
![]() 2420 |
![]() 2500 |
![]() 8410B |
![]() 8410D |
![]() 8434D |
Next Section: Dialing Instructions >>
Page last reviewed: October 27, 2009










