search the site
ITS Client Services Center
Phone & Email
1-212-998-3333
its.clientservices@nyu.edu
8:00am-midnight, Mon-Fri
Noon-midnight, Sat-Sun
Help at 10 Astor Place
9:00am-6:00pm, Mon-Fri
www.nyu.edu/its/helpdesk
related pages
Welcome to NYU's Information Technology Services!
Information Technology Services (ITS) is NYU's central organization for technology-based services for University students, faculty, staff, and administrators. ITS provides computer services, Internet resources, and telephone services to the entire University. ITS connects people to people, to their work and studies, and to the information, training, and technical resources they need to achieve their goals. Service is our central focus and concern.
This page contains a brief overview for students of the services and facilities offered by ITS. We encourage you to explore this site by clicking on any of the popular links below or in the menu at the left, or by typing keywords into the search engine that appears on each page.
Get Connected
Connecting to NYU-NET
www.nyu.edu/its/nyunet
This central page links you to information about all of the ways you can access NYU-NET,
including: from your home or residence hall room; using the NYURoam wireless network; from laptops at
Bobst Library; or from NYUHome Stations around campus.
NYUHome
www.nyu.edu/its/nyuhome
An introduction to NYUHome (NYU's portal service), with instructions on how to get started. A list
of NYUHome stations (public computers) around campus is available at www.nyu.edu/its/homestations.
ITS-Licensed Software
http://software.nyu.edu
ITS provides a variety of software to help you protect your computer and make the most of NYU-NET, including Symantec AntiVirus and Windows Defender. The page also contains information about the Microsoft Developers Network Academic Alliance, which makes it possible for qualifying NYU departments and researchers to receive distributions of the latest Microsoft development tools, operating systems, server software, documentation, and technical references.
Email at NYU
www.nyu.edu/its/email
An overview of the email service available to the NYU community through NYUHome and
instructions on how to start using it, as well as information about the NYUHome spam
filter and instructions on how to activate your own personal NYU email address.
NYURoam Wireless
www.nyu.edu/its/wireless
These pages contain everything you need to know to get your laptop computer connected to
NYURoam, your campus wireless network.
Residence Hall Services
- NYU ResNet
If you live in an NYU residence hall, visit this page for instructions on how to connect your computer to NYU's campus network using ResNet. - Telephones & Voice Mail
Detailed information about using your campus telephone, voice mail, and your long distance PIN.
Student Accounts
www.nyu.edu/its/accounts/students
Descriptions of the ITS computing accounts available to NYU students, with information on how to apply.
ITS Computer Labs
www.nyu.edu/its/labs
ITS provides two types of computer labs, ITS Academic Technology Centers and NYUHotSpots; the latter are "CoLabs." For locations, hours, and detailed resource lists, visit
www.nyu.edu/its/labs.
ITS Print Service
www.nyu.edu/its/print
ITS Print Service — new for fall 2009 — offers convenient and easy-to-use printing while also conserving resources and helping the environment. It includes all printing at the ITS computer labs and, with the appropriate software installed, can be used from your NYU-NET connected computer.
Get Help
Frequently Asked Questions and Instructions
www.nyu.edu/its/faq
Have a question? You might be able to answer it yourself using this collection of frequently requested information
about many ITS resources, including:
- Peer-to-Peer Applications
- General Computer and Network Security
- Your NYU NetID & Password
- Connecting to NYU-NET and other NYU Resources: On Campus and Off Campus
- Email at NYU
- NYU Blackboard
- File Transfer Protocol (FTP)
- ITS Accounts
- ResNet (Residential Networking)
- Computer Use at NYU's Global Sites
Ask ITS
askits.nyu.edu
Search our growing collection of service catalog, how-to, and reference items for information about ITS services and for solutions to common problems and questions. Find instructions about how and where to get additional help and information from ITS support
staff (including the ITS Client Services Center, 1-212-998-3333).
Get More Information
ITS Policies and Guidelines
www.nyu.edu/its/policies
Use of NYU's network and services must be exercised in conformity with all applicable NYU policies and
procedures and all applicable federal and state laws. It is every student's responsibility to be aware of
these policies. In particular, be sure to familiarize yourself with the policies regulating the use of
peer-to-peer applications on ResNet.
ITS Publications
www.nyu.edu/its/pubs
Browse or download various ITS publications here. Of particular interest to students are the
Student Guide to NYU Libraries and ITS and the
ITS ResNet Quick Start Guide.
ITS Classes & Workshops
www.nyu.edu/its/classes
Descriptions and schedules of the free ITS classes available to the NYU community each semester.
Page last reviewed: August 28, 2009