Information for NYU Students

• Introduction
• Get Connected
• Get Help
• Get More Information

Welcome to NYU's Information Technology Services!

Information Technology Services (ITS) is NYU's central organization for technology-based services for University students, faculty, staff, and administrators. ITS provides computer services, Internet resources, and telephone services to the entire University. ITS connects people to people, to their work and studies, and to the information, training, and technical resources they need to achieve their goals. Service is our central focus and concern.

This page contains a brief overview for students of the services and facilities offered by ITS. We encourage you to explore this site by clicking on any of the popular links below or in the menu at the left, or by typing keywords into the search engine that appears on each page.

Get Connected

Connecting to NYU-NET

www.nyu.edu/its/nyunet/
This central page links you to information about all of the ways you can access NYU-NET, including: from your home or residence hall room; using the NYURoam wireless network; from laptops at Bobst Library; or from NYUHome Stations around campus.

NYUHome

www.nyu.edu/its/nyuhome/
An introduction to NYUHome (NYU's portal service), with instructions on how to get started. A list of NYUHome stations (public computers) around campus is available at www.nyu.edu/its/homestations/.

ITS-Licensed Software

http://software.nyu.edu
ITS provides a variety of software to help you protect your computer and make the most of NYU-NET, including Symantec AntiVirus and Lavasoft Ad-Aware. The page also contains information about the Microsoft Developers Network Academic Alliance, which makes it possible for qualifying NYU Departments and Researchers to receive distributions of the latest Microsoft development tools, operating systems, server software, documentation and technical references.

Email at NYU

www.nyu.edu/its/email/
An overview of the email service available to the NYU community through NYUHome and instructions on how to start using it, as well as information about the NYUHome spam filter and instructions on how to activate your own personal NYU email address.

NYURoam Wireless

www.nyu.edu/its/wireless/
These pages contain everything you need to know to get your laptop computer connected to NYURoam, your campus wireless network.

Residence Hall Services

• NYU ResNet
  If you live in an NYU residence hall, visit this page for instructions on how to connect your computer to NYU's campus network using ResNet.
• Telephones & Voicemail
  Detailed information about using your campus telephone, voicemail, and your long distance PIN number.

Student Accounts

www.nyu.edu/its/accounts/students/
Descriptions of the ITS computing accounts available to NYU students, with information on how to apply.

ITS and Affiliated Computer Labs

www.nyu.edu/its/labs/
Hours and locations of the ITS student computer labs, and detailed descriptions of the resources available at each lab.

Get Help

Frequently Asked Questions and Instructions

www.nyu.edu/its/faq/
Have a question? You might be able to answer it yourself using this collection of frequently requested information about many ITS resources, including:

• Peer-to-Peer Applications
• General Computer and Network Security
• Your NYU NetID & Password
• Connecting to NYU-NET and other NYU Resources: On-Campus and Off-Campus
• Email at NYU
• NYU Blackboard
• File Transfer Protocol (FTP)
• ITS Accounts
• ResNet (Residential Networking)
• Computer Use at NYU's Global Sites

ITS Help & Service Desks

www.nyu.edu/its/helpdesk/
Instructions about how and where to get additional help and information from ITS support staff (including the ITS Client Services Center, 1-212-998-3333).

Get More Information

ITS Policies and Guidelines

www.nyu.edu/its/policies/
Use of NYU's network and services must be exercised in conformity with all applicable NYU policies and procedures and all applicable federal and state laws. It is every student's responsibility to be aware of these policies. In particular, be sure to familiarize yourself with the policies regulating the use of peer-to-peer applications on ResNet.

ITS Publications

www.nyu.edu/its/pubs/
Browse or download various ITS publications here. Of particular interest to students are the Student Guide to NYU Libraries and ITS and the ITS ResNet Quick Start Guide.

ITS Classes & Workshops

www.nyu.edu/its/classes/
Descriptions and schedules of the free ITS classes available to the NYU community each semester.

Page last reviewed: July 3, 2007