Information for NYU Students

• Introduction
• Get Connected
• Get Help
• Get More Information

Welcome to NYU's Information Technology Services!

Information Technology Services (ITS) is NYU's central organization for technology-based services for University students, faculty, staff, and administrators. ITS provides computer services, Internet resources, and telephone services to the entire University. ITS connects people to people, to their work and studies, and to the information, training, and technical resources they need to achieve their goals. Service is our central focus and concern.

This page contains a brief overview for students of the services and facilities offered by ITS. We encourage you to explore this site by clicking on any of the popular links below or in the menu at the left, or by typing keywords into the search engine that appears on each page.

Get Connected

Connecting to NYU-NET

www.nyu.edu/its/nyunet
This central page links you to information about all of the ways you can access NYU-NET, including: from your home or residence hall room; using the NYURoam wireless network; from laptops at Bobst Library; or from NYUHome Stations around campus.

NYUHome

www.nyu.edu/its/nyuhome
An introduction to NYUHome (NYU's portal service), with instructions on how to get started. A list of NYUHome stations (public computers) around campus is available at www.nyu.edu/its/homestations.

ITS-Licensed Software

http://software.nyu.edu
ITS provides a variety of software to help you protect your computer and make the most of NYU-NET, including Symantec AntiVirus and Windows Defender. The page also contains information about the Microsoft Developers Network Academic Alliance, which makes it possible for qualifying NYU departments and researchers to receive distributions of the latest Microsoft development tools, operating systems, server software, documentation, and technical references.

Email at NYU

www.nyu.edu/its/email
An overview of the email service available to the NYU community through NYUHome and instructions on how to start using it, as well as information about the NYUHome spam filter and instructions on how to activate your own personal NYU email address.

NYURoam Wireless

www.nyu.edu/its/wireless
These pages contain everything you need to know to get your laptop computer connected to NYURoam, your campus wireless network.

Residence Hall Services

• NYU ResNet
  If you live in an NYU residence hall, visit this page for instructions on how to connect your computer to NYU's campus network using ResNet.
• Telephones & Voice Mail
  Detailed information about using your campus telephone, voice mail, and your long distance PIN.

Student Accounts

www.nyu.edu/its/accounts/students
Descriptions of the ITS computing accounts available to NYU students, with information on how to apply.

ITS Computer Labs

www.nyu.edu/its/labs
ITS provides two types of computer labs, ITS Academic Technology Centers and NYUHotSpots; the latter are "CoLabs." For locations, hours, and detailed resource lists, visit
www.nyu.edu/its/labs.

ITS Print Service

www.nyu.edu/its/print
ITS Print Service — new for fall 2009 — offers convenient and easy-to-use printing while also conserving resources and helping the environment. It includes all printing at the ITS computer labs and, with the appropriate software installed, can be used from your NYU-NET connected computer.

Get Help

Frequently Asked Questions and Instructions

www.nyu.edu/its/faq
Have a question? You might be able to answer it yourself using this collection of frequently requested information about many ITS resources, including:

• Peer-to-Peer Applications
• General Computer and Network Security
• Your NYU NetID & Password
• Connecting to NYU-NET and other NYU Resources: On Campus and Off Campus
• Email at NYU
• NYU Blackboard
• File Transfer Protocol (FTP)
• ITS Accounts
• ResNet (Residential Networking)
• Computer Use at NYU's Global Sites

Ask ITS

askits.nyu.edu
Search our growing collection of service catalog, how-to, and reference items for information about ITS services and for solutions to common problems and questions. Find instructions about how and where to get additional help and information from ITS support staff (including the ITS Client Services Center, 1-212-998-3333).

Get More Information

ITS Policies and Guidelines

www.nyu.edu/its/policies
Use of NYU's network and services must be exercised in conformity with all applicable NYU policies and procedures and all applicable federal and state laws. It is every student's responsibility to be aware of these policies. In particular, be sure to familiarize yourself with the policies regulating the use of peer-to-peer applications on ResNet.

ITS Publications

www.nyu.edu/its/pubs
Browse or download various ITS publications here. Of particular interest to students are the Student Guide to NYU Libraries and ITS and the ITS ResNet Quick Start Guide.

ITS Classes & Workshops

www.nyu.edu/its/classes
Descriptions and schedules of the free ITS classes available to the NYU community each semester.

Page last reviewed: August 28, 2009