Automated Attendant allows departments to set up automated menus that route incoming callers through a series of options as specified by the needs of that department. For information about the Avaya/CMS software, see www.nyu.edu/its/cms/.
Staff and departments wishing to manage incoming phone calls
Available at the following NYU locations:
Abu Dhabi,New York
How to Request this Service
To request, have your Communications Representative submit an ITS Communications Request form (www.nyu.edu/its/forms/communications_form.pdf) signed by a Budget Officer.
Fee for service
One-time set-up fee