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- If you have forgotten the password you use with your NYU NetID and/or your password hint, follow the instructions on the NetID & Password page.
- You are required to change the password you use with your NetID at least once each year.
If you wish to use a desktop email program (such as Outlook, Thunderbird, Apple Mail, etc.) on your computer or you'd like to set up a mobile device to access your email, you will need to first set your Google Apps Password, which is different from your NYU NetID password. Please visit the NetID and Passwords page for instructions.
Creating a Good Password
- Why are passwords important?
- How can I create a good password?
- What should I avoid when creating a password?
Keeping Your Password Fresh
Password and Account Security
- Why can't I share my NetID and password with a trusted colleague?
- Is it safe to send my login/password through email?
Creating a Good Password
Why are passwords important?
Believe it or not, there are lots of people out in the world who try to guess, or "crack," passwords in order to snoop around. All NYU community members have an obligation to protect information stored on NYU computer systems from unauthorized access. The access people have to computers in public institutions like NYU provides many opportunities for password cracking. Creating good, strong passwords that are difficult or impossible to guess or be discovered and keeping them private are important elements of computer security.
NYU IT requires NYU community members to change their passwords on an annual basis, which makes it more difficult for a password-protected account to be compromised.
How can I create a good password?
For tips on how to create a strong password, please see NetID password requirements and tips.
Keeping Your Password Fresh
Why is it important?
As part of our ongoing effort to improve computer security at NYU, NYU IT requires everyone to change the password used with their New York University NetID on an annual basis. This helps better protect University data, your personal information, and the range of services available over the NYU network.
You will be notified when your password is due to expire. You will receive three e-mails: first, three weeks before your password will be expired, then one week before, and finally one day before it is set to expire. Coordinated with these e-mail messages, you will also see splash screen messages when you log into NYUHome notifying you that you need to change your password.
If you change your password before the expiration date, you will not receive any further reminders. If you change your password more frequently than the yearly interval, you can avoid these notices all together.
If you do not change your password prior to the expiration date, you will no longer be able to use your NetID and password to log into NYUHome or to get your NYU Email through an e-mail program like Thunderbird or Outlook. You will also not be able to access the other valued services mentioned earlier, until you go to the Start Page and reset your password.
How do I change my password?
For instructions on how to change your NetID password, please see Setting and changing your NetID password.
Password & Account Security
Can I tell others what my password is?
No. Don't tell anyone your password, not even if they claim to be a system administrator. Sharing passwords is a violation of NYU policy. There are good reasons you should not share your password. If someone to whom you had provided your password were to use your account in an inappropriate manner, you could be held responsible for their actions.
If you need to delegate access to your Email or Calendar for business purposes, contact the IT Service Desk for assistance.
Why can't I share my NetID and password with a trusted colleague?
Letting another person use your NetID, no matter how much you trust that person, violates data security. Each NetID is assigned to a specific individual who must accept full responsibility for any work done with that NetID. Each of your colleagues must use his or her own NetID, or apply for one (all NYU staff must have their own NetIDs). Note: If you are involved in the hiring of new staff, you should request a NetID ahead of time so that it will be ready for use when needed. It may be possible to expedite the new employee's NetID assignment by having your Division's HR representative contact the IT Service Desk.
No one representing NYU will ever ask you to give your password to them by e-mail or over the phone. If someone does do this, do not respond to them. Instead, call the IT Service Desk at 1-212-998-3333, and send an e-mail to firstname.lastname@example.org, to make sure we know about it. We will deal with the offending party.
To ensure that your office has access to your files and data for business continuity purposes, your department can use a shared file server, or have an departmental IT staff member set up an alternate account on your computer.
Is it safe to send my login/password through email?
No. You should never include your password in an e-mail message. There are programs out there that have the ability to spy on traffic sent over the internet. If you send out a message with your password in it, there is a possibility that it could be intercepted and then your account would be compromised.
Page last reviewed: July 1, 2015