search the site
- Report Spam and Phishing Attacks
- Report Threatening and/or Harassing E-mail
- Report a Computer Security Incident
- Comments, Concerns & Questions
Report Spam and Phishing Attacks
Using the NYU E-mail Web Interface
For information about how to handle spam and phishing using the new NYU E-mail powered by Google via a web browser, including reporting spam and creating filters to prevent messages from being labeled as spam, visit the NYU E-mail FAQs page.
Using a Desktop E-mail Program
If you are concerned about receiving spam or other unwanted e-mail and are using a destop e-mail program (such as Thunderbird or Outlook), read the Spam Filtering page and forward spam messages as attachments (not as inline text) to firstname.lastname@example.org.
If you receive a phishing message informing you of a sudden account closure or requesting your personal information and NYU password, forward it as an attachment to email@example.com. This helps train our e-mail filters to block such messages in the future. Learn more about phishing in Phishing Attacks, by Tracey Losco, Connect Magazine, Fall 2004
Report Threatening and/or Harassing E-mail
If you are receiving threatening or harassing e-mails, immediately forward the message(s) to ITS Technology Security Services at firstname.lastname@example.org. Be sure to include the headers of the e-mail so that we may effectively resolve your request in a timely manner. If you feel that you are in physical danger, you should also call the NYU Office of Public Safety's emergency number: 1-212-998-2222 (8-2222 if dialing from an on-campus telephone).
Report a Computer Security Incident
If you would like to report a security incident to ITS Technology Security Services, please send an e-mail to email@example.com. Include a description of the incident, the IP address(es) of any computer(s) that were involved, the time of the incident and the time zone that you are in, and any associated log files.
Comments, Concerns & Questions
We encourage you to send questions, concerns, suggestions, or general comments to firstname.lastname@example.org.
Page last reviewed: May 20, 2011