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Enterprise Computing at NYU

Manage Your Information

Using Self Service

By Keith Allison

epass information change screen

Use ePASS to request changes to your personal contact information
maintained in the University's Human Resources/Payroll database.

NYU’s ePASS system enables all full-time NYU employees — faculty members, administrators, and staff — to view and update their home and work addresses, cell phone numbers, emergency contact information, and other items of personal information listed in the University’s Human Resources/Payroll database. Launched in early 2007, ePASS allows you to request changes via the web, thereby streamlining a process that previously required submitting a request to a human resources officer, who would then have to initiate the change. With ePASS, employees can submit their own information and receive automated confirmation that their requested changes have been entered.

Because it is web-based, ePASS may be accessed through NYUHome (http://home.nyu.edu) from anywhere with an Internet-connected computer. For the most reliable experience, ITS highly recommends using Internet Explorer (for Windows) or Safari (for Macintosh) to access ePASS. To use the system:

  • Log in to NYUHome using your NYU NetID and password.
  • Click the Work tab.
  • Locate the ePASS Employee Self Service channel and click the Login button.
  • Enter your NetID and password if prompted to log in to the Admin Services portal.
  • On the Admin Services page, locate the PASS channel1 and click the link for ePASS: Employee Self Service.

On the ePASS screen, you can use the left navigation menu to verify and, when necessary, change your information. For example, to enter a new cell phone number, click Home Information in the navigation menu. Your home address and contact information will be displayed. If you currently have a cell phone number entered, it will show up, along with a text box where you can enter your new number. At this time, ePASS only allows one cell phone number per employee, although if you have an alternate cell phone for international use, that information can be entered in the area labeled International Cell Phone.

Once you have entered the new information, click the Preview/Submit button at the bottom of the page. A preview of your request will display. If you need to make any further changes, click Go Back and make your changes before clicking Preview/Submit again. When you are finished with your changes, click Submit.

You can track the status of your submitted requests from the Admin Services portal by locating the PASS channel and clicking ePASS: My Active Requests. Once the request is approved, your information will be updated. Your home and work information is used for your paycheck, W2, and University mailings, and your cell phone number is used to reach you in emergencies.

For related information on updating your email address in the NYU Directory, see this article.

Footnote

  1. For an article on the PASS system, see the Fall 2005 issue of Connect (http://www.nyu.edu/its/pubs/connect/fall05/colt_pass.html).

Author Biography

Keith Allison is a technical writer and editor with ITS Client Services' Publications & Communications Group.