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- ITS recommends that you run VPN whenever you connect from a remote location to NYU services that involve sensitive data.
VPN (Virtual Private Network) is software that provides password-protected access to NYU's network (NYU-NET) and Internet services when you are connecting from off-campus. It is as secure as when you are connected directly to NYU-NET on campus. VPN is required to access some secure NYU services when using a computer outside NYU-NET.
Only current, full-time staff, faculty, and degree students are able to use the VPN service. An active NYU NetID and password are required to both download and use VPN software.
Non-degree students and alumni will not be able to authenticate using VPN.
NYU Services That Require VPN
ITS recommends that you run VPN whenever you connect from a remote location to NYU services that involve sensitive data, but the services below require the use of VPN to successfully connect to them from outside of NYU-NET. Please note: This is a partial list; other NYU services may require a VPN connection.
Installing & Using VPN
You can find detailed instructions on downloading, configuring, and connecting via VPN in the ServiceLink knowledge base:
- Installing and using VPN on a Macintosh computer
- Installing and using VPN on a Windows computer
- Installing and using VPN on an Android device
- Installing and using VPN on an iPhone
- Installing and using VPN on an iPad
VPN Support & Troubleshooting
If you have any questions regarding the installation, configuration, or use of NYU VPN, search the ServiceLink knowledge base.
If you are unable to find a solution to your issue, please contact the IT Service Desk at AskITS@nyu.edu or, in New York, at 212-998-3333. For more information on contacting the Service Desk at all NYU locations, please see nyu.edu/its/askits/helpdesk.
Page last reviewed: March 10, 2014