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Explore the New ServiceLink Knowledge Base

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The new NYU ServiceLink Knowledge Base, which replaces the previous Ask ITS Knowledge Base, offers a wealth of support resources for services provided by ITS, the Stern School of Business IT, the Decision Support Group for UDW+, PeopleLink (Human Resources & Payroll), and Sponsored Programs and Accounting, with additional services and departments coming soon. To help you find the information you need, the site offers a streamlined design and the ability to search for articles by service category and name, service provider, your location and role(s) at the University, and other filters.

Please note that the ServiceLink Knowledge Base is currently in a beta test phase. If you encounter any issues or have questions or feedback, please contact the IT Service Desk by sending email to, or, in New York, by calling 212-998-3333. For contact information at NYU's global sites, please see