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September 2012

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September 28, 2012

Connect-Direct, October 2012

Connect-Direct is a publication of NYU's Information Technology Services (ITS), offering computer-related news, security alerts, and other information of interest to people who use IT at NYU.


NYU Classes Update
NYU Classes, the University's new learning management system, is here! Blackboard is scheduled for complete retirement on August 15, 2013, and schools are being switched over to the new service on a rolling basis. Please see the rollout schedule for details on when your school will begin using NYU Classes.

To better understand the differences between Blackboard and NYU Classes, please see Moving from Blackboard to NYU Classes. You can also tune in to the weekly Getting to Know NYU Classes webinar. Going forward, there will be several more informational webinars with live demonstrations, ideal for any faculty member or support staff looking for a preview of what's to come. For more information about these webinars and other resources to help you prepare for NYU Classes, please see

Redesigned Ask ITS Knowledgebase
Packed with new information about a wide range of IT services, including NYU E-mail, NYU Classes, administrative applications, and more, the redesigned Ask ITS knowledgebase offers self-service support for the entire NYU community. New features help you find the information you need, quickly and easily. Visit to start exploring this enhanced service today.

Copyright Infringement & the Risks of Illegal File Sharing
NYU is committed to a strong position against illegal downloading and sharing of copyrighted materials. It is important to be aware of the University's stance concerning this issue, your responsibilities, and possible penalties and repercussions. For more information, see A Note on Illegal Downloading.


Make the Most of NYURoam Wireless: Update Your Wireless Card Driver
To optimize the stability and speed of your connection to the NYURoam wireless network, be sure to keep your laptop or device's wireless card software up to date. To do so, visit the wireless card's manufacturer's website and install the latest drivers.

Still Connecting to 'nyupda' with Your Mobile Device?
The older 'nyupda' network is no longer your best option for connecting your mobile device to the NYURoam wireless network. For the most secure connection, visit the Ask ITS knowledgebase for instructions on configuring your iPhone/iPod Touch, iPad, Android, and BlackBerry to connect to the 'nyu' network instead.


IT Service Desk Support & Self Help
The IT Service Desk is available 24x7x365 to assist the entire NYU community with their IT support questions by phone and e-mail. See for contact information at each of NYU's global locations. In addition, you can find step-by-step instructions and answers to frequently asked questions about ITS-supported services and facilities in the newly redesigned Ask ITS knowledgebase.

Training & Workshops
ITS training sessions and workshops ( are available on a variety of topics, including NYU Google Apps for Education, NYU Classes, NYURoam wireless, NYU Wikis, and (in collaboration with the Libraries) statistics, mapping, and survey software.

The Libraries also offer an extensive set of workshops, classes, and tours on Library resources and tools. Visit for details and to register.

In addition, NYU staff and administrators can access a growing number of classes and instructional courses via NYUiLearn. There are many courses available covering a wide range of topics, such as Using Social Media Successfully at NYU (TEC 015). To register, visit the NYUHome Work tab ( and click the NYUiLearn Login button. In NYUiLearn's left navigation menu, click Course Catalog, then scroll down the list of courses to browse your options and register.

September 10, 2012

Techtonic: Research and Teaching Tech Fair

The NYU Libraries and ITS are hosting the second annual Techtonic, a technology fair for faculty and graduate students, on Thursday, September 13th from 3-6pm in the Research Commons on the 5th floor of Bobst Library. ITS and Libraries staff will be on hand to answer questions, offer ideas, and give brief presentations on new and upcoming services and technologies offered to the NYU Community. Stop by and discover what the Research Commons has to offer you!

When: Thursday, September 13th, 3-6pm

Where: Bobst Library, 70 Washington Square South, Research Commons, 5th Floor


For more information on Techtonic, please visit