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Connect-Direct, May 2012

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Connect-Direct is a publication of NYU's Information Technology Services (ITS), offering computer-related news, security alerts, and other information of interest to people who use IT at NYU. Thank you for reading Connect-Direct!

News & Alerts

Extended Service Hours


Explore the New Connect: IT at NYU
Read about some of the latest advancements in instructional and information technology at NYU in the new issue of Connectnow available in the Publications area of the main NYU website. This issue features a wide range of articles about teaching with technology, and also includes exciting news about improved IT support options, NYUServiceConnect volunteer opportunities, 3D scanning, tips on making the most of your NYU E-mail, technological advances at NYU Accra, and more. We hope you enjoy the redesigned Connect and welcome your feedback and ideas for future articles!

Moving from Blackboard to NYU Classes: Project Update
NYU's transition from Blackboard to the new NYU Classes learning management system (based on Sakai CLE), will be entering its second phase in Fall 2012. For a video overview of this exciting new service, as well as a detailed transition timeline, mailing list, and the latest news, see the NYU Classes Project website. An article about the move to NYU Classes is also available in the latest issue of Connect.

Mac Owners: Detect and Remove the Flashback Malware
The "Flashback" malware targeted at Mac OS X computers is one of the biggest attacks on the platform to date, and it's still circulating. If you own a Mac, ITS recommends that you protect your personal information by running Apple's Flashback malware removal tool, updating your computer with the latest Apple Software Updates, and installing Symantec Endpoint Protection 12 Antivirus for OS X. See C|NET for more information about Flashback and for other computer security news.

Congratulations to the 2012 Sadowsky Prize Winner
Each spring, ITS awards the George Sadowsky Prize of $500 to a student who exhibits exemplary innovation in using the Internet for community service. This year's recipient is Adam Krebs, an outstanding, enterprising undergraduate student in NYU's College of Arts and Science Computer Science program. Adam courageously explores new technologies and tools, and applies his considerable skills and talents in meaningful directions. He has been extremely instrumental in revamping the Office of Sustainability's website, improving the web presence of the Office of Sustainability and making information about sustainability more accessible and readily available to the University community at large. Congratulations Adam!


IT Service Desk Now Permanently Open: 24x7x365
The IT Service Desk, NYU's first point of contact for general technology support, now provides phone support at 212-998-3333 24 hours a day, 7 days a week, 365 days a year. Additional support is also available via the soon-to-be-redesigned Ask ITS knowledgebase, and by sending e-mail to Read more about these service improvements in the latest issue of Connect.

Extended Computer Lab Hours
From now through Friday, May 11, the Washington Place Academic Technology Center's hours will be extended until 1:30am, Monday through Friday. See for the location and current schedule of all of the ITS computer labs.