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November 2011

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November 18, 2011

IT Service Desk Renovation: Now Complete

UPDATE: The IT Service Desk has now reopened and resumed its normal walk-in hours.

Please note that the NYU IT Service Desk at 10 Astor Place, 4th floor, will be temporarily relocated as improvements are made to the facility from November 21, 2011 through early February, 2012.

During construction, the IT Service Desk will still be available to assist you online at, by telephone at 212-998-3333, and by email at

If you need in-person assistance, please visit the ITS CoLab at 75 Third Avenue, Level C3, on the corner of E. 12th St. (Open Monday-Friday from 7am to 10:30pm, and Saturday-Sunday, noon to 8pm.)

The IT Service Desk will return to its renovated home at 10 Astor Place in early February, 2012. Updates will be posted to the ITS website as they become available. Thank you for your patience during this transition!

November 17, 2011

Subscribe to IT Service Status Notifications

To stay up to date with the latest IT service maintenance notifications and incidents, you can subscribe to one or more email lists to automatically receive the messages that are posted to the IT Service Status page. You can choose to receive all notifications, or just a summary or subset relating to certain types of IT services (e.g., Academic, Administrative). For more information and instructions, see Subscribe to IT Service Status Notifications.