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Connect-Direct, October 2011

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Volume 20, No. 1
Connect-Direct is a publication of NYU's Information Technology Services (ITS), offering computer-related news, security alerts, and other information of interest to people who use IT at NYU. Thank you for reading Connect-Direct!

News & Reminders

Did You Know?

IT Support & Training

NEWS & REMINDERS

New IT Service Catalog Available
ITS has launched a new IT Service Catalog to help raise awareness of and facilitate access to the wide range of services we support. Visit www.nyu.edu/its/servicecatalog to browse services by location, role, category or keyword, and to learn more about each service and how to access it. We welcome your questions about and suggested improvements to this new version of the IT Service Catalog; please submit your feedback to the IT Service Desk at AskITS@nyu.edu or 212-998-3333.

Software Anywhere: The New Virtual Computer Lab
Students can now access a variety of NYU-licensed software—including SPSS, Photoshop, Illustrator, MatLab and more—from their own computers using the new Virtual Computer Lab (VCL). Sign in to the VCL using your NetID and password via the NYUHome Academics tab, or directly at vcl.nyu.edu. For more information, visit www.nyu.edu/its/vcl.

Copyright Infringement & the Risks of Illegal File Sharing
NYU is committed to a strong position against illegal downloading and sharing of copyrighted materials. It is important to be aware of the University's stance concerning this issue, your responsibilities, and possible penalties and repercussions. For more information, see "A Note on Illegal Downloading" at www.nyu.edu/its/illegal.

NYU Google Apps for Education
In early 2011, NYU embarked on a project to migrate over 140,000 email accounts (totaling 14 terabytes of messages) and hundreds of calendars from University servers to Google Apps for Education. By the end of May 2011, all NYU community members were successfully transitioned to one of the largest Google Apps for Education implementations to date.

Since the migration, old systems have been archived and a dedicated Google Apps Service Team has developed a variety of training and support options for NYU E-mail, Docs, Calendar, Sites, Talk, and Groups. For tips on making the most of NYU Google Apps, including tutorials and step-by-step instructions (such as how to configure your mobile device), visit the NYU Google Apps website (www.nyu.edu/google). Faculty and staff are also encouraged to register for online training sessions via NYUiLearn; for details, see the Training and Support page.

DID YOU KNOW?

Download Antivirus & Anti-Spyware Software
Symantec Endpoint Protection, which provides both antivirus and anti-spyware protection, is available for download via the Ask ITS area of NYUHome. After logging in, find the ITS Software channel (at the upper left), and click "Anti-Virus & Anti-Spyware Software." If you need further information or assistance, please contact the IT Service Desk at 212-998-3333 or AskITS@nyu.edu (for global support desk information, see www.nyu.edu/its/askits/helpdesk).

ITS Print Service
The convenient ITS Print Service enables NYU community members to send documents from any computer connected to the NYU network to their personal ITS Print Service queues, and then print them at ITS Print Stations in the ITS Academic Technology Centers and CoLabs, or at other locations around campus. To use the service from your own computer, download and install (or update) the Print Service software available at www.nyu.edu/its/software/#print. See www.nyu.edu/its/print for more information.

Explore the NYU Data Service & Digital Studios
The Data Service Studio and Digital Studio are here to help you create and use data and multimedia for research, teaching, and learning. Located in a beautifully renovated space in the Research Commons on the 5th floor of Bobst Library, the Studios provide consultation and training, plus specialized equipment and resources in the following areas:

NYU Data Service Studio
The Data Service Studio provides access to data reference and data management services, consultation and resources in statistical analysis, geographic information systems (GIS) and survey research, and software for statistical, qualitative, and GIS analysis (SPSS, SAS, STATA, R, ESRI GIS products, Qualtrics, Matlab, and others). For more information, please visit library.nyu.edu/dataservice, and explore the recently-launched GIS Services and Spatial Data Resources website.

NYU Digital Studio
The Digital Studio offers access to specialized equipment, training and consultation with multimedia services, media publication, file storage and management, learning management tools, and digital project planning. For more information and to schedule an appointment, visit www.nyu.edu/its/studio.

SUPPORT & TRAINING

IT Service Desk Support & Self-Help
The Ask ITS area within NYUHome is a central resource for technical support and training, as well as software downloads and important news alerts. Keep an eye on this area for new resources added throughout the year. For answers to frequently asked questions about ITS-supported services and facilities, including information on how to contact the IT Service Desk for individual assistance, visit AskITS.nyu.edu.

Training & Workshops
ITS training sessions and workshops (www.nyu.edu/its/training) are available on a variety of topics, including NYU Google Apps for Education, NYU Blackboard, NYURoam wireless, NYU Wikis, and (in collaboration with the Libraries) statistics, mapping, and survey software.

The Libraries also offer an extensive set of workshops, classes, and tours on Library resources and tools. Visit library.nyu.edu/classes for details and to register.

In addition, NYU staff and administrators can access a growing number of classes and instructional courses via NYUiLearn. Some of the latest courses include Managing Leadership Challenges (LDR 005), How to Onboard Your Employees Successfully at NYU (LDR 029), Supporting Multiple Managers—for Admin Assistants (PRO 044), and Building Transferable Skills (PRO 046). To register, visit the NYUHome Work tab and click the NYUiLearn Login button. In NYUiLearn's left navigation menu, click Course Catalog, then scroll down the list of courses to browse your options and register.