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April 2011

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April 22, 2011

Qualtrics: A Survey Tool with Many Uses

Are you a faculty member doing a research project? A student working on a web survey for a class assignment? An instructor seeking feedback from your students? An administrator looking for input from colleagues on an office initiative? Try Qualtrics, a web survey tool provided by The Data Service Studio (a joint ITS and NYU Libraries facility) for use by most NYU community members. Qualtrics is a powerful resource for research and scholarship, but is also an easy-to-use tool for course evaluations, voting, RSVPs, and other types of data collection.

Surveys built with Qualtrics are highly customizable and professional, with dozens of question types and features to make your survey look and — more important — act exactly as you've envisioned it. The intuitive user interface and library of ready-to-use survey questions make it easy for beginners to use, while advanced features like logic and piped data facilitate even the most complicated surveys. Accounts are private and secure, but still allow for easy sharing of surveys with others. Distribute your survey with a simple link or upload a list of email addresses and send custom messages and links to survey participants. The data you collect is easy to view and filter within Qualtrics, and can be downloaded to Excel, SPSS, PDF, and other programs.

Support is available through the Data Service Studio (see nyu.libguides.com/survey), but you can get started right away — just visit the NYU Survey Service (Qualtrics) channel in the Research tab of NYUHome or use your NetID and password to log in at nyu.qualtrics.com.

April 06, 2011

"googlemail.com" account upgrade phishing scam

There are new reports about a sophisticated phishing message that purports to come from "nyu.edu SUPPORT tech-support@nyu.edu". The phishing message claims that NYU "would like to inform you that we are currently carrying out scheduled maintenance and upgrade of our webmail service" and that "your original password will be reset". The message then informs you to email your current NetID password to "upgrade.acc00unt.******@googlemail.com".

NYU community members should NEVER REPLY TO OR CLICK ANY URL in an email that requests the recipient's email login name and password. Instead, forward phishing messages as an attachment to our email filtering account phishing@nyu.edu. Doing so trains our email filters to prevent such types of spam from arriving into inboxes.

Please note: It is very important to forward the message as an attachment, otherwise our email filters will not be able to parse through the message correctly.

As a reminder of better security practices, always remember that:

  • No NYU community member will ever ask for your account password, especially not over email.
  • Do not reply back to emails from unidentified, untrusted sources.
  • Forward all phishing messages as an attachment to phishing@nyu.edu. This helps train our email filters to block such messages in the future.
  • Messages that request personal information over plaintext email should be regarded as being suspicious. If it is spam, forward it to is.spam@nyu.edu. If you are unsure about the legitimacy of a message, contact the ITS Client Services Center at askits@nyu.edu or 212-998-3333.
  • If a message informs you of an impending "account closure" unless you comply with its demands, it is often a sign that the message is a phishing scam. Do not comply with its requests.

The following sites also provide several useful tips on defending against these types of phishing attacks:


Example Phishing Message


NYU Mail Maintenance

Dear Email Account Owner!!!

We would like to inform you that we are currently carrying
out scheduled maintenance and upgrade of our webmail service and
we changing our mailhost server as a result your original
password will be reset. We are sorry for any inconvenience
caused.

To complete your nyu.edu email account, you must enter our
password here (*********) and reply to this
email (upgrade.acc00unt.******@googlemail.com) to enable us
upgrade your account and update our database.

Failure to do this will immediately render your email
address deactivated from our database.

You can also confirm your email address by logging into your
nyu.edu account at: https://mail.nyu.edu/

Thank you for using the nyu.edu!

*****EMAIL UPGRADE*****

nyu.edu SUPPORT tech-support@nyu.edu

© Copyright.

Brio Global Dashboard Upgrade Training

The Controller's Division (a unit of Financial Operations & Treasury) Communications & Training Department will be offering hour-long training sessions to demonstrate the change points that have been introduced to the Standard Reports.

Please sign up for FIN 101.1: Brio Global Dashboard Upgrade available through the iLearn course catalog.

To sign up for one of the training sessions, please log in to home.nyu.edu, click the Work tab, and scroll down to find the NYUiLearn login box.

The sessions will be offered at the following days & times:

Wednesday, April 13: 1:30pm to 2:30pm
Friday, April 15: 10:30am to 11:30am
Monday, April 18: 11:00am to noon
Wednesday, April 20: 11:00am to noon

Additionally, the eLearning material (FIN 100: Basic Brio Reporting) will be available in the NYUiLearn system in early May.