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February 2011

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February 10, 2011

Connect Direct, February 2011

Volume 19, No. 3
CONNECT-DIRECT is an electronic publication of NYU's Information Technology Services (ITS), offering computer-related news, security alerts, and other information of interest to people who use IT at NYU. Thank you for reading Connect-Direct!

In This Issue:

Security and Privacy Protections for New NYU Email Powered by Google

As announced on November 1, NYU will be transitioning the University's email and calendaring systems to Google Apps for Education by the end of this summer. This initiative will bring many benefits to the NYU community, including enhanced features, greater storage capacity, and cost savings to the University.

We know that privacy is an important concern for members of the University community. NYU Email, powered by Google, will provide strong security and privacy protections -- including a level of privacy stronger than the public Gmail offering. Among its features:

  • Google does not own NYU community email or data
  • Your data will be kept as long as you want, and can be deleted whenever you ask
  • Google data center access and server access are consistent with the current methods NYU uses to control access to its own servers and data centers
  • Just like with NYU's current email and calendaring services, NYU ITS will be responsible for account set-up and client support
  • No ads will ever appear in any Google-powered NYU services

In order to provide essential core features for NYU Email, Google will run fully automated processes to improve spam filtering, virus detection, and email search, just as the University itself currently does for these same purposes. No human will read your email.

For additional information about Google and NYU security and privacy protections, visit Stay tuned to future issues of Connect-Direct for progress reports, features, and training opportunities as this project continues.

New NYU Smart Phones & Mobile Devices Website

ITS recently launched a new section of its website in support of smart phone use at the University. This ITS Mobile section, which initially covers BlackBerry and iPhone devices, provides setup and configuration instructions for using a variety of NYU services, as well as providing policy, billing, upgrade, and other important information. Information on Droid phones and iPads will be added in the coming months. The site is available at; we welcome you to send your feedback about suggested changes or additions to the site to

NYU Libraries on Facebook and Twitter

You can now find information about and communicate with the NYU Libraries on Facebook (NYULibraries) and Twitter (@NYULibraries). News, updates, and announcements will be posted regularly. And as always, you can check the Libraries website ( or contact us via chat, text and email using our Ask a Librarian service at

Newly Renovated Digital Studio Now Open to All NYU Community Members

The Digital Studio, recently relocated to the fifth floor of Bobst Library, South Wing, is a collaborative facility of ITS and the Libraries, and is NYU's gateway to digital services supporting scholarship and teaching. The Studio, previously available to faculty and advanced scholars, is now open to the entire NYU community, including staff and students. Studio staff are available to provide consultation. For more information about available services and to request an appointment, see the Digital Studio website.

Need to Create a Survey? Try NYU's New Survey Service

The new NYU Survey Service provides Qualtrics, a tool for creating and administering web-based surveys for research, teaching, and administrative needs. This service is now available to current faculty, retired faculty, administrators, staff, and students in degree programs. Authorized NYU community members can access the NYU Survey Service through the Research tab in NYUHome ( (Stern affiliates should use Surveys@Stern: Log in using your NYU NetID and password.

The NYU Survey Service (Qualtrics) is provided jointly by ITS and the Division of Libraries, via the Data Service Studio (DSS). Support for this service is available at and through the DSS by sending email to, calling 212-998-3434, or visiting the 5th floor of Bobst Library (70 Washington Square South) during business hours. Current hours can be found at

Retirement of Files 1.0 and

In early summer 2011, ITS will be retiring the old Files 1.0 and services. All files stored in Files 1.0 will be automatically moved to NYU's newer Files 2.0 service, and links to web pages on the old system will be automatically redirected to their new Files 2.0 location after the retirement. Community members with files stored on Files 1.0 will be contacted directly via email in the coming months; for more information, please see the AskITS knowledgebase.