Skip to Navigation | Skip to Content

May 2007

« April 2007 | Main | June 2007 »

May 29, 2007

Mac OS X Update 05-24

On 05-25-07, Apple released several critical security updates that address vulnerabilities in applications such as iChat, VPN, PPP and others. These updates should be downloaded and installed as soon as possible.

To update your computer in OS X, simply navigate to the Apple Menu on the top left corner & click on Software Update

You can read more about this critical update here:

May 24, 2007

Microsoft Outlook "winmail.dat" Issue

If you use the Microsoft Outlook email client and the people that you send email messages to report that your messages are arriving as "winmail.dat" files instead of text, do the following:

  • Open the Outlook Tools menu, select Options, then Mail Format.
  • If you see a "Compose in this message format" option, select Plain Text or HTML.
  • If you see "Send Mail as Rich Text Format (RTF)" and "Let Outlook choose best format" options, make sure they are NOT selected.

If you require assistance with this issue, contact the ITS Client Services Center at 212-998-3333.

May 23, 2007

IRS Email Phishing Scam

There have been recent reports of NYU members receiving suspicious phishing emails that purport to be from the Internal Revenue Service. The IRS does not send out unsolicited e-mails or ask for detailed personal and financial information. Additionally, the IRS never asks people for the PIN numbers, passwords or similar secret access information for their credit card, bank or other financial accounts.

Phishing (as in "fishing for information" and "hooking" victims) is a scam where Internet fraudsters send e-mail messages to trick unsuspecting victims into revealing personal and financial information that can be used to steal the victims' identity. Current scams include phony e-mails which claim to come from the IRS and which lure the victims into the scam by telling them that they are due a tax refund.

An example of the phishing message appears as the following:

After the last annual calculations
of your fiscal activity we have
determined that you are eligible
to receive a tax refund of $63.80.
Please submit the tax refund
request and allow us 6-9 days in
order to process it.

A refund can be delayed for a
variety of reasons. For example
submitting invalid records or
applying after the deadline.
To access the form for your tax
refund, please click here

Internal Revenue Service

If you receive a suspicious e-mail that claims to come from the IRS, you can relay that e-mail to a new IRS mailbox,

For more information, please visit the IRS's website at:

May 21, 2007

ePASS Administrative System Upgrade

ePASS, an NYU administrative system that enables individuals to update certain information in their own Human Resources records, has been upgraded to offer enhanced compatibility for both Macintosh and Windows computers. The application now works with the following web browsers:

  • Windows: Internet Explorer (6.0 minimum) and Firefox web browsers.
  • Macintosh OS X: Safari, and Mozilla-based browsers Mozilla and Firefox

NYU staff that are eligible for ePASS can access the system via the Administrative Systems channel within the Work tab of NYUHome.

If you have questions, suggestions, or comments about ePASS, please send email to:

May 15, 2007

ITS Scheduled Maintenance, Sun., May 20

A number of ITS-supported administrative services will be unavailable on Sunday, May 20, 2007 from 8am to noon while required system maintenance work is performed. Thank you for your cooperation and support. Should you have any questions or concerns, please send email to

The following systems will be affected and are likely to be unavailable for the full maintenance window:

  • SIS, Torchtone & Albert, including SCPS Albert
  • HRIS
  • PAF
  • ITS mainframe, including Teleview, CICS, WYLBUR, TSO
  • Mainframe/network printing
May 10, 2007

ResNet Maintenance: May 11

There will be an interruption of ResNet services on Friday, May 11 from noon until 3:00pm, while ITS performs system-wide software upgrades to networking equipment. As a result, current residents will be unable to access the Internet using ResNet, and new and returning residents will be unable to register their computers for ResNet. For more information, call the ITS Client Services Center at 212-998-3333.

Meeting Maker Calendar Upgrade

ITS recently upgraded NYU's version of Meeting Maker, a collaborative calendar and group scheduling software package provided by ITS to NYU faculty and staff. Meeting Maker makes it easy to schedule meetings, invite attendees, plan activities, keep a prioritized to-do list, and coordinate your calendar with other NYU faculty and staff members who use Meeting Maker. Version 8.6 of Meeting Maker provides a host of new capabilities and improvements, including a web version at (also linked from the Meeting Maker channel in NYUHome if you already have an account).

All NYU faculty and staff members with an activated NYUHome account are eligible for a free Meeting Maker account. To apply, send an email message containing your full name and NYU NetID to, or use the contact form within the Ask ITS section of NYUHome. For more information, see the latest edition of Connect: Information Technology at NYU (, visit, or, if you already have a Meeting Maker account, explore the Meeting Maker channel in the NYUHome Work tab.

Everyday Security Awareness

To increase the NYU community's knowledge of computer and network security issues, ITS leads a variety of security awareness initiatives during the academic year. Beyond this, ITS' Technology Security Services works throughout the year to provide information about new software products, virus alerts, important updates, and other issues of concern. This information can help protect the security of University data (as discussed in the latest issue of Connect Magazine:, your hardware, and any personal information you store on your computer.

We recommend that all NYU community members regularly check this ITS News blog (or subscribe to the RSS feed linked at the bottom of the column on the right); this information is also available in the ITS News & Alerts and Computer Security Alerts channels in the Ask ITS area of NYUHome (log in at and follow the link in the Home tab).

New Graduates: Keep Your NYUHome & Email Access!

To make the transition for graduating students as convenient as possible, your access to NYU email and certain features within NYUHome will remain active after you complete your studies, provided that your account continues to show activity at least once every six months. Please note that because NYUHome is a role-based resource, you may notice a few differences in the channels that are available to you once you graduate. See for more information.

Spring Edition of Connect Magazine Now Available

The Spring 2007 edition of the ITS magazine, Connect: Information Technology at NYU, is now available. If you did not receive this issue by mail, you can pick up a print copy at any of the ITS computer labs or at the ITS Client Services Center (see for locations) or you can read the entire issue online at We hope you enjoy Connect, and encourage you to send your feedback and ideas for future articles to

May 08, 2007

ITS Scheduled Maintenance, Sat., May 12

A number of ITS-supported Workflow-based administrative services will be unavailable on Saturday, May 12, from 8:00am-4:00pm, while required system maintenance work is performed. Thank you for your cooperation and support. Should you have any questions or concerns, please send email to

The following systems will be unavailable while the work is being performed:

  • BIA
  • Capital Projects
  • eReports
  • Grants Management
  • JEMS
  • ModTrak
  • OAA Application
  • PASS & ePASS
  • Payment Image Retrieval System
  • ProjTrak
  • Sallie Mae
  • ServTrak
  • Tuition Remission