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- Your NetID password is not the same as your NYU Google Apps password; see About Your NYU Password(s) below for details.
- You are required to reset your NetID NYU password at least once each year; NYU Google Apps passwords do not currently have an annual reset policy.
- For security reasons, you can not reuse passwords that you've used before.
- About Your NYU NetID
- Activate Your NYU NetID
- About Your NetID Password
- About Your Google Apps Password
- Services Affected by Password Changes
- Forgotten Password
- Troubleshooting Tips
About Your NYU NetID
All NYU faculty and staff members, as well as students enrolled in degree or diploma programs, are provided with an NYU NetID (Network IDentification). Your NetID is a combination of your initials and a few random numbers, e.g., aqe123, and is usually printed on the back of your NYUCard. It is different from your University ID, which is also printed on your NYUCard, but is a longer string of numbers and starts with an "N". Once activated (see below), your NetID is your key to many NYU online resources, including, for eligible community members, NYUHome. Your NetID is also used to create your default NYU email address (e.g., firstname.lastname@example.org).
Activate Your NYU NetID
You can activate your NetID at any time, from any Internet-connected computer, using the NYU Start Page (start.nyu.edu). If you know your NetID (it is usually printed on the back of your NYU ID Card), enter it in the appropriate field and click START!; if not, follow the instructions at the top of the page. Then, complete the steps for setting up a NetID password (visit the Security pages for password tips, and see below for an explanation of the difference between your NetID password and your Google Apps password). If you encounter any problems, contact the IT Service Desk.
About Your NetID Password
Your NetID password is used to log into NYUHome, NYURoam Wireless, and many other NYU services. This password must be changed annually (or more often, if you wish).
Note that you may need to set a separate NYU Google Apps password if you access NYU Email with a desktop email program like Outlook or Thunderbird or access NYU Google Apps for Education using a mobile device like an iPad, iPhone or Android. See below for a table that outlines the different services the two passwords allow you to access.
My NetID password is about to expire--what should I do?
For security reasons, NYU requires that you change your NetID password at least once each year (no exceptions). You will receive email notifications from ITS when your NetID password is about to expire; if you do not change your password in time, you will not lose any data stored on NYU systems, but you will not be able to access that data or any NetID password-protected services until you follow the instructions below to change your password.
You may need to update saved password information in your browsers or mobile devices (e.g., iPad, iPhone, Android, Blackberry) once you've updated your password; see the table below for a summary of affected services.
How to Set or Change Your NetID Password
For instructions on how to change your NetID password, please see Setting and changing your NetID password.
About Your Google Apps Password
If you wish to use a method other than the web interface (e.g., email.nyu.edu) to access NYU Google Apps for Education—such as a desktop email program like Outlook or Thunderbird or certain email or calendar apps on mobile devices like an iPhone, iPad, or other PDA—you must set a separate Google password.
If you use the web interfaces (e.g., email.nyu.edu) or NYUHome to access NYU Google Apps for Education, you can use your NetID and NetID password to log in, and do not need to set a Google Apps password.
How to Set or Change Your Google Apps Password
For instructions on how to change your Google Apps password, please see Setting and changing your Google Apps password.
Services Affected by Password Changes
As described above, there are two passwords that are associated with the various services offered by ITS: the NetID password and the Google Apps password. When you change your NetID password, this does not change your Google Apps password, and vice versa.
NOTE: Mobile Device or Email Program Updates
When you change a password, you may need to update saved password information in your mobile device (e.g., iPhone, iPad, Android, Blackberry), web browser, or desktop email program (e.g., Outlook or Thunderbird). Search the ServiceLink knowledge base for setup instructions.
This table offers a summary of the services that are affected by each password:
Google Apps Password
|NYU Email||Yes||Yes, if you use a desktop email program or mobile device app (e.g., certain apps on iPhone, iPad, Android, Blackberry, etc.) to access your NYU Email|
|NYU Calendar||Yes||Yes, if you use a mobile device app (e.g., certain apps on iPhone, iPad, Android, Blackberry, etc.) to access your NYU Calendar|
|Other Google Apps for Education (Documents, Sites, Groups)||Yes||Yes, if you use a mobile device app to access them|
|Access to i4 and i5 accounts||Yes||No|
|NYU-NET Computer Registration System||Yes||No|
|Desktop computer administrator passwords||Yes, if the computer is registered with Active Directory; if the computer is not on Active Directory, it will not be affected by a NetID password change||No|
If you forget your password, visit the NYU Start page (start.nyu.edu), enter your NetID, and click the START! button. On the next screen, click the Forgot Your Password? link at the right then follow the instructions. Contact the IT Service Desk if you encounter any issues.
- If you try to log in to an NYU website with your NetID and NetID password and receive an error message telling your that your ID or password is incorrect, try logging in again, making sure that you have typed your NetID and password correctly. All NYU NetIDs are in lower case. Check to make sure Caps Lock isn't on by accident, and you're using the NetID that is usually printed on the back of your NYUCard.
- If you try again and you still can't log in, follow the forgotten password instructions above.
- If this still doesn't work, please contact the IT Service Desk for further instructions.
Page last reviewed: December 7, 2013