NYU Services

On May 20, new and existing @nyu.edu e-mail accounts were migrated to the new NYU E-mail powered by Google.

If you'd like to set up a mobile device to access your e-mail, you will need to set your Google Apps password at start.nyu.edu. This is different from your NYUHome password. You will then need to configure your smart phone. Please visit the NYU Google Migration Mobile Users page for step-by-step guides.

If you have previously installed NotifyLink, you can uninstall it by following the instructions in the Ask ITS knowledgebase: NotifyLink: Uninstalling from BlackBerry.

Should you have any questions or concerns, please contact the IT Service desk via e-mail at AskITS@nyu.edu or by calling 212-998-3333. For global locations, check the IT Service Desk page for local service desk information.

The BlackBerry syncs with your address book through BlackBerry Desktop Manager. The following instructions are for Outlook. Please note that certain email clients, such as Eudora, do not offer the option to sync your address book.

1. Connect your BlackBerry to your computer and open BlackBerry Desktop Manager.
2. Click the Synchronize option.

3. Click the Configuration tab.

4. Click Configure sync . . .

5. Check the Address Book box.

6. Select Microsoft Outlook and click Next.

7. Select Two-way sync.

8. Select your Outlook profile and click Next, then Finish.
9. Perform steps 5-8 for Calendar, Memo Pad, and Tasks, if desired.
10. Click OK and return to Synchronize tab, check off Synchronize Organizer data and Automatic synchronization, then click Synchronize Now.

11. Your BlackBerry is now set up to synchronize every time it is connected to the computer and BlackBerry Desktop Manager is running.

1. On your BlackBerry main menu, select Manage Connections. Make sure the WiFi connection option is checked, then scroll down and select Set Up WiFi Network. Once there, select Manually Add Network.
2. Enter the SSID field: nyu.
3. Under WiFi Security Type select PEAP.
4. Enter your NetID in the User Name field.
5. Enter your NetID password in the User Password field.
6. In the CA certificate field select VeriSign Class 3 Root Version 1 (SS).
7. Select Inner link security: EAP-MS-CHAP v2.
8. Click Connect.
9. A new display will appear, and the top line should read Connection Successful! Select Next, then select Finish.

Once this configuration is in place, your handheld wireless client should associate with and obtain an IP address from the nyu wireless network.

On May 20, new and existing @nyu.edu e-mail accounts were migrated to the new NYU E-mail powered by Google.

If you'd like to set up a mobile device to access your e-mail, you will need to set your Google Apps password at start.nyu.edu. This is different from your NYUHome password. You will then need to configure your smart phone. Please visit the NYU Google Migration Mobile Users page for step-by-step guides.

If you have previously installed NotifyLink, you can uninstall it by following the instructions in the Ask ITS knowledgebase: NotifyLink: Uninstalling from iPhone.

Should you have any questions or concerns, please contact the IT Service desk via e-mail at AskITS@nyu.edu or by calling 212-998-3333. For global locations, check the IT Service Desk page for local service desk information.

Connect to the "nyu" SSID

1. On your iPhone's home screen, tap Settings.
2. Tap Wi-Fi.
3. Tap the slider next to Wi-Fi to switch between Off and On.
4. On mode will come on in blue, and underneath, a list of joinable networks will appear under Choose a Network...
   
   
5. Ignore the list until reaching the bottom. Tap Other... at the bottom of the list.
6. For the Name field, type nyu.
   
   
7. Next to Security, tap the bar and choose WPA2 Enterprise. Then tap Other Network at the top of the screen.
   
   
8. Next to Username, enter your NYU NetID. Next to Password, enter your NYUHome password.
   
   
9. Tap Join at the bottom of the typing keyboard.
   
   
10. If the connection fails, tap Cancel and repeat from step 1. If you continue to experience problems, try connecting to nyupda following these instructions.
11. Once a connection is made, your iPhone will remember and automatically connect to the nyu wireless network.

1. Make sure you are in a location covered by NYURoam Wireless.
2. Tap Settings.
3. In the lefthand menu, tap WiFi.
4. Under Choose a Network, find and select nyu.
5. When prompted enter the following information:
   • Username: your NYU NetID
   • Password: your NYUHome password
6. Tap Join.
7. If this is your first time connecting, or if it is near the beginning of a new calendar year, you may be prompted to accept a new securty certificate. If this happens, tap Accept.
8. Once you have connected, your login credentials will be stored. You should not need to enter them again until the next time you change your NYUHome password.

On May 20, new and existing @nyu.edu e-mail accounts were migrated to the new NYU E-mail powered by Google.

If you'd like to set up a mobile device to access your e-mail, you will need to set your Google Apps password at start.nyu.edu. This is different from your NYUHome password. You will then need to configure your smart phone. Please visit the NYU Google Migration Mobile Users page for step-by-step guides.

Should you have any questions or concerns, please contact the IT Service desk via e-mail at AskITS@nyu.edu or by calling 212-998-3333. For global locations, check the IT Service Desk page for local service desk information.