Secure Your Smart Phone

Verizon requires all voicemail inboxes have a passcode. If you wish to change this passcode, follow the instructions below.

1. Dial *86 and hit the Send or Call button
2. When prompted, enter your passcode
3. Press 4 for Personal Options
4. Under Personal Options, press 2 for Administrative Options
5. Press 1 for General Options
6. Press 1 to Change Password
7. When setting up your passcode, avoid using the following:
8. Tip: To avoid typing the passcode each time you check your voicemail, visit Verizon's voicemail instructions website

0000 1111 2222 1212 1234 5555 0852

4321 5683 2580 3578 1598 1998 Last 4 digits of your cellphone number

1. Press and hold the 1 key to access your voicemail inbox
2. Press * to get to the voicemail Main Menu
3. Press 4 for Personal Options
4. Press 2 for Administrative Options
5. Press 1 for Passwords
6. Press 2 to turn password on
7. When prompted, type in your 4-14 digit passcode and save it
8. When setting up your passcode, avoid using the following:
9. Tip: To avoid typing the passcode each time you check your voicemail, create a contact labeled Voicemail, enter your wireless number, two pauses (or commas), followed by your passcode and save.

1. Press and hold the 1 key to access your voicemail inbox or dial 123
2. Press * to get to the main menu area
3. Press 5 for Password Security
4. Press 2 to toggle your Password on/off
5. Press 1 to change your Password
6. When prompted, type in your passcode and save it
7. When setting up your passcode, avoid using the following:
8. Tip: To avoid typing the passcode each time you check your voicemail, create a contact labeled Voicemail, enter your wireless number, two pauses (or commas), followed by your passcode and save.

1. Press and hold the 1 key to access your voicemail inbox
2. Press 3 for Change Personal Options
3. Next, choose Administrative Options
4. You will hear Skip Passcode is currently turned on
5. Choose the option to turn Skip Passcode to off.
6. Press 4 to Change Passcode
7. When setting up your passcode, avoid using the following:
8. Tip: To avoid typing the passcode each time you check your voicemail, create a contact labeled Voicemail, enter your wireless number, two pauses (or commas), followed by your passcode and save.

1. On your home screen, choose Options.
2. Scroll down and select Security.
3. Select Password
4. Toggle the option to Enabled
5. Press the escape menu and type in a new password when prompted

Note: After enabling this setting, your BlackBerry may require a passcode to unlock the screen or to change the password settings. Choosing a passcode lock of eight alpha- and non-alphanumeric characters is highly recommended.

1. From your home menu or through the search tool, choose Options.
2. Scroll down and select Security.
3. Select Password.
4. Verify that the Password option is set to Enabled.
5. Change Number of Password Attempts to 10.
6. Set the Lock After time to 1 Min. (Shorter times are more secure.)
7. Enable Prompt on Application Install and Handheld Upon Holstering
8. Verify that Allow Outgoing Calls While Locked is left unchecked
9. Press the escape button to save and quit

1. From your home menu, choose Options.
2. Open Device.
3. Scroll down the menu and select Software Updates.
4. Follow the on-screen instructions for installing available updates.

Note: Before updating your BlackBerry, make sure to back up all of its data. You will need to install BlackBerry Desktop Manager on your Windows or Mac OS X computer in order to complete the backup and restore process.

To disable Bluetooth, do the following:

1. From the main icon screen, select the Manage Connections application.
2. Uncheck the Bluetooth option when not in use.

If Bluetooth is required, do the following:

1. From within Manage Connections, scroll down to Bluetooth Connections.
2. Press the BlackBerry's physical menu button to bring up the options menu.
3. Select Options.
4. Set LED Connection Indicator to On.
5. Press the escape key to return to the Bluetooth options panel
6. Toggle Discoverable to No.
7. Quit the Bluetooth options area and choose the Save option when prompted.

For WiFi, do the following:

1. From the main icon screen, select the Manage Connections application.
2. Uncheck the Wi-fi option when not in use.

Note: Remember to disable both of these wireless services when not in use. Avoid connecting to unknown networks or devices, especially in public areas such as cafés, parks, the street, etc.

To enable encryption, do the following:

1. From your home menu or through the search tool, choose Options.
2. Select Security.
3. Go into Encryption
4. Enable Encrypt
5. Verify that Strength is set to Strong.
6. Leave Include Contacts and Include Media Files unchecked
7. Press the escape menu button to save and quit (you may be prompted to type in your password).

If your device supports media cards (MiniSD, MicroSD, etc.), do the following additional steps:

1. Back up all of your media card's data before proceeding.
2. From your home menu, choose Options.
3. Select Security
4. Enable Encrypt
5. Verify that Strength is set to Strong.
6. Scroll down to Media Card and enable Encrypt
7. Under Mode, choose Device
8. Press the escape menu button to save and quit (you may be prompted to type in your password).

Note: Enabling encryption on older Blackberry devices may significantly impact performance. If this is the case, try removing unwanted applications and restart the device. If this does not improve performance, you should consider disabling encryption.

Due to the limitations in encryption and the high probability for theft, it is imperative that that restricted data never be stored or transmitted onto or from mobile devices. This includes, but is not limited to, sending and saving emails containing restricted data, copying and storing restricted data in an application, or taking screenshots or images of restricted data.

Secure wipe will delete all personal and application data on your BlackBerry. Once secure wipe is enabled, your data will no longer be recoverable.

Do not enable this feature until you have fully backed up your BlackBerry.

To secure delete all data on your BlackBerry, do the following:

1. From your home menu, choose Options.
2. Select Security.
3. Go into Secruity Wipe.
4. Select Emails, Contacts, etc. and User Installed Applications. Select Media Card if you wish to also delete its contents as well.
5. Scroll down to the confirmation field and type blackberry
6. Select Wipe Data when ready to delete

Note: This deletion process may take anywhere from a few minutes to a couple of hours, depending on your BlackBerry's memory size and processor speed.

Remember to never leave your smart phone unattended. If you do lose your smart phone, however, there are free third-party tracking software applications to help locate it. Google Maps has built-in device tracking options via its Latitude feature. In addition, there are other free or paid tracking solutions available within the BlackBerry App World application marketplace. (With any geo-location tracking software, make sure to review the app's privacy policy before installing it.)

Report lost or stolen NYU-owned mobile devices to its.mobile@nyu.edu.

1. From your home menu, choose Settings.
2. Select General.
3. Select Passcode Lock.
4. Enter a four-digit passcode.
5. Enter the passcode again to verify it.
6. Go back to the Passcode Lock menu and choose Require Passcode.
7. Set the preferred idle time between passcode lock inputs. (Shorter times are more secure.)

Note: After enabling this setting, the iOS device will always require a passcode to unlock the screen or to display the passcode lock settings. To set a more complex password, turn off Simple Passcode within the Passcode Lock menu (Highly Recommended).

1. From your home menu, choose Settings.
2. Select General.
3. Select Auto-Lock.
4. Set the preferred auto-lock time. (Shorter times are more secure.)

1. Plug your iOS device to your computer via the Apple USB cable.
2. Open iTunes.
3. Click on your iOS device listed on the left-hand panel.
4. Click on the Summary panel.
5. Select Update and follow the on-screen instructions.

Note: Before updating your iOS device, make sure to backup all of its data. While connected to iTunes, right-click or CTRL+click on the iOS device from the left-hand panel and select the Backup option.

For Bluetooth, do the following:

1. From the home menu, choose Settings.
2. Select General.
3. Select Bluetooth.
4. Toggle the switch to OFF when not in use.

For WiFi, do the following:

1. From the home menu, choose Settings.
2. Select WiFi.
3. Toggle the switch OFF when not in use.
4. If WiFi is on, scroll to the bottom and toggle Ask to Join Networks to ON.

Note: Remember to disable both of these wireless services when not in use. Avoid connecting to unknown networks or devices, especially in public areas such as cafés, parks, the street, etc.

Setting a passcode will automatically enable Data Protection (i.e. encryption) on the third- and fourth-generation iPod Touch and iPhone. Please note that this feature will only encrypt Mail by default. Locally stored data in different applications may or may not be encrypted, depending on your device's configuration.

To verify that Data Protection is enabled, do the following:

1. From the home menu, choose Settings.
2. Select General.
3. Select Passcode Lock.
4. Enter your password when prompted.
5. Scroll down and look for Data Protection is enabled at the bottom of the panel.
6. If you do not see Data Protection is enabled, you will need to set a passcode first. (See Set a Passcode, above.)

Due to the limitations of iOS encryption and the high probability of theft, it is imperative that restricted data never be stored on or transmitted from iOS devices. This includes, but is not limited to, sending and saving emails containing restricted data, copying and storing restricted data in an application, or taking screenshots or images of restricted data.

Secure wipe will delete all personal and application data on your smart phone. Once secure wipe is enabled, your data will no longer be recoverable.

Do not enable this feature until you have fully backed up your smart phone.

To secure delete the device, do the following:

1. From the home menu, choose Settings.
2. Select General.
3. Scroll down to the bottom and select Reset.
4. Select Erase All Content and Settings.
5. When prompted, confirm your selection.

Note: On older iOS devices such as the iPhone 3G or 2nd generation iPod Touch, this deletion process may take a few hours to complete.

Remember to never leave your iOS device unattended. If you do lose it, however, you can use third-party tracking software to help locate it. Certain iOS devices can be remotely located for free using the built-in MobileMe "Find my iPhone" service. In order to use this feature, you must enable the Push Notifications feature. Report lost or stolen NYU-purchased mobile devices to its.mobile@nyu.edu.

For information on connecting to NYU-Net using iOS's built-in VPN features, visit the NYU VPN webpage.

1. From the Home screen, press the Menu button.
2. Select Settings.
3. Choose Location & Security
4. Click on Set up screen lock.
5. Choose the preferred method of input: Pattern, Pin, or Password (recommended).
6. After typing in your password, press the physical back key to save.
7. Still within Location & Security, uncheck Visible passwords

Note: After enabling this setting, the Android device will always require a password to unlock the screen or to display the password lock settings.

1. From the Home screen, press the Menu button.
2. Select Settings.
3. Choose Display.
4. Click on Screen timeout
5. Select your preferred auto-lock time. (1 minute or less is highly recommended.)

1. From the Home screen, press the Menu button.
2. Select Settings.
3. Scroll down and choose About Phone.
4. Click on System Updates.
5. You will be prompted to download and install available updates.

Note: Android devices are able to update OTA (over-the-air) without the need for a computer. When updates are available, carriers will automatically push them to devices at low usage times (generally, midnight-6am). Note that Android updates are carrier and model specific. If an update fails to install, contact your wireless provider.

For Bluetooth, do the following:

1. From the Home screen, press the Menu button.
2. Select Settings.
3. Click on Wireless & networks.
4. Open Bluetooth Settings
5. Uncheck the Bluetooth option when not in use.

For WiFi, do the following:

1. From the Home screen, press the Menu button.
2. Select Settings.
3. Click on Wireless & networks.
4. Open Wi-fi Settings
5. Uncheck the Wi-Fi option when not in use.

Note: Remember to disable both of these wireless services when not in use. Avoid connecting to unknown network or devices, especially in public areas such as cafés, parks, the street, etc.

With the exception of a few devices, there are no native built-in encryption features for Android devices prior to version 2.3.3. However, it may be possible to download and install encryption software from 3rd party software vendors via the Android Marketplace.

To enable encryption on certain Motorola Droid phones, do the following:

1. From the Home screen, press the Menu button.
2. Select Settings.
3. Choose Location & Security
4. Scroll down and select Data Encryption
5. Enable Encrypt Device Data
6. When prompted, click Proceed
7. After your device reboots, return to the Data Encryption settings pane and select Encrypt memory card
8. When prompted, click Proceed
9. After your device reboots, both device and memory card data will be encrypted.

Due to the limitations of Android encryption and the high probability of theft, it is imperative that restricted data never be stored on or transmitted from Android devices. This includes, but is not limited to, sending and saving emails containing restricted data, copying and storing restricted data in an application, or taking screenshots or images of restricted data.

To erase all data on the phone:

1. From the Home screen, press the Menu button.
2. Select Settings.
3. Choose Privacy.
4. Select Factory data reset
5. Place a checkmark by the option Erase SD Card
6. Select Reset phone
7. When prompted type in your passcode.
8. Select Erase Everything.
9. The device will restart during the formatting process.

To erase only the data on the SD Card:

1. From the Home screen, press the Menu button.
2. Select Settings.
3. Choose SD Card & phone storage.
4. Click Unmount SD card.
5. Select Erase SD card.
6. Choose Erase SD Card again
7. When prompted, type in your passcode
8. Select Erase Everything.

Note: There are no native secure wipe features on Android 2.0-2.3.3 devices. While a factory reset and format SD card option are available, this will not prevent an attacker from restoring deleted data using widely available data recovery tools. To erase content on an Android device, make sure to factory reset the phone and format any inserted SD cards.

Remember to never leave your smart phone unattended. If you do lose your smart phone, however, there are free third-party tracking software applications to help locate it. Google Maps has built-in device tracking options via its Latitude feature. In addition, there are other free or paid tracking solutions available within the Android Marketplace. (With any geo-location tracking software, make sure to review the app's privacy policy before installing it.)

Report lost or stolen NYU-owned mobile devices to its.mobile@nyu.edu.