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FAQs

The ServiceLink knowledge base is an excellent resource for mobile device troubleshooting. There are a number of helpful how-to's for both BlackBerry, iPhone, and Android devices, and the following FAQ articles:

Additionally, the BlackBerry and iPhone websites offer downloadable user manuals as well as online forums. For Android devices, check your phone manufacturer's website.

If you have an NYU-purchased mobile device and are unable to find the solution to your problem using the above resources, please contact its.mobile@nyu.edu.

Page last reviewed: November 25, 2014