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Remote Instruction Support

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Please fill out the Ask ITS Contact form or call the IT Service Desk in New York at 212-998-3333 to submit questions or feedback.

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About This Site

In the event that an instructor would like to conduct an NYU class from off-campus, ITS provides a variety of services to connect faculty and students, and share class resources. See below, as well as the Faculty and Students pages of this site for a list of services, resources, and approaches that you may utilize to support your remote instruction efforts.

Help When You Need It

Instructional Support for Faculty

Please see the Remote Instruction Support for Faculty page of this site for detailed support information for faculty.

Instructional Support for Students

Please see the Remote Instruction Support for Students page of this site for detailed support information for students.

Digital Studio

Located on the 5th floor of Bobst Library, the Digital Studio supports digital scholarship, research, and teaching, and provides a variety of consultation, training, and tools. Visit the Digital Studio website for hours, an appointment request form, and additional information.

Service Desk Support

The IT Service Desk is the first point of contact for technology services and help from Information Technology Services.

For help by telephone in New York, call 1-212-998-3333 to speak with IT Service Desk staff 24 hours a day, seven days a week. For help online, submit your question (including as many details as possible) using the contact form or by sending an e-mail to A representative will respond to your request within one business day. For assistance at NYU's global sites, please see the full Service Desk contact information page.

For in-person help in New York, visit the IT Service Desk at 10 Astor Place, 4th floor, open Monday through Friday, 9:00am to 6:00pm ET. For help with configuring your laptop computer, however, call 1-212-998-3333 first to make an appointment.

Page last reviewed: October 22, 2013