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A variety of technical requests — registration for a new computer on NYU-NET, NetIDs for faculty and staff hired in Singapore, or technical assistance — can be submitted online. See the Technical Request Forms for more information.

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Tisch School of the Arts Asia:
Office Telephones

Following are some basic features of all NYU telephones. For detailed operating instructions for the features of your NYU telephone, please select your type of telephone from the list at the bottom of this page.

Distinctive Rings

  • One Ring: Signals a call from within the University.
  • Two Rings: Signals a call from outside the University.
  • Three Rings: Three short, quick rings indicate a Consult call. (See also Consult Tone below.)

Distinctive Tones

  • Authorization Code Prompt: Three beeps followed by a dial tone is the prompt to dial your authorization code. This prompt is heard after dialing a long distance number.
  • Confirmation Tone: Three short tones indicate a feature has been activated or cancelled.
  • Error Tone: An alternating high and low tone indicates a dialing error or a denial of service requested.
  • Coverage Tone: A single, short, steady tone heard when you have placed a call to another extension indicates that the call you are making is going to coverage.
  • Consult Tone: Three short beeps heard while you are on a call indicates that your cover person is trying to reach you using Consult. (See Send Calls in the Single Line Telephones section for an explanation of how to answer this type of call.)
  • Call Waiting Tone: Available on single-line phones only, a beep heard while on a call indicates that a second party is calling you.

System Feature Codes

  • Call Forwarding: Activate *2, Deactivate #2
  • Call Pickup: #4
  • Last Number Dial: *1
  • Send Calls: Activate *3, Deactivate #3
  • Transfer to Voice Mail: *4

Codes and Buttons

The * or Recall or Flash button is used in conjunction with features such as hold, transfer, and three-way conference.

Switchhook

The buttons under the handset. # and * are found at the bottom of the touch-tone key pad. When used in conjunction with other buttons, they activate special features, e.g., Hold, Call Pickup, Call Waiting.

Used to adjust the loudness of the ring. On most single-line phones this switch is located to the right of the touch-tone key pad; on others it is located on the bottom of the phone and is marked "Ringer Lo/Hi."

Message Waiting Lamp

The message waiting light, located to the left of the touch-tone key pad on most single line telephones, is used to indicate that a voice mail message has been received.

Operating Instructions by Phone Type

For detailed operating instructions, choose your phone from the list below.

Image of a model 2420 phone.
2420
Image of a model 2500 phone.
2500

Page last reviewed: September 26, 2007