NYU Abu Dhabi: Office Telephones

• Voice Mail
• Phone Specifics: 2420
• Phone Specifics: Analog HF

The following are some basic features of all NYU telephones. For detailed operating instructions for the features of your NYU telephone, please select your type of telephone from the list at the bottom of this page.

• Dialing Instructions
• Distinctive Rings
• Distinctive Tones
• System Feature Codes
• Operating Instructions by Phone Type
• ITS Voice Services Rates and Features

Dialing Instructions

Internal Calls

Calls made within NYU Abu Dhabi buildings to phone numbers beginning with 02 628-XXXX can be made by dialing only the five-digit extension numbers.

Calls made within NYU Abu Dhabi buildings to phone numbers beginning with 02 659-XXXX can be made by dialing 8 and then the last four digits of the phone number.

Local Calls

To call a landline within the UAE, dial the city code, followed by the seven-digit telephone number. No authorization code is required.

• Dial 9 + 02 + XXX-XXXX

To call a mobile phone within the UAE, dial 050 (Etisalat), 056 (Etisalat) or 055 (Du) followed by the seven-digit mobile phone number. No authorization code is required.

• Dial 9 + 050 + XXX-XXXX
• Dial 9 + 055 + XXX-XXXX

Long Distance Calls

• Dial 9 + 00 + 1 + area code + XXX-XXXX + #
• Listen for three quick beeps immediately followed by dial tone
• Enter authorization code

International Calls

• Dial 9 + 00 + country code + city code + number + #
• Listen for three quick beeps immediately followed by dial tone
• Enter authorization code

Distinctive Rings

• One Ring: Signals a call from within the University.
• Two Rings: Signals a call from outside the University.
• Three Rings: Three short, quick rings indicate a Consult call. (See also Consult Tone below.)

Distinctive Tones

• Authorization Code Prompt: Three beeps followed by a dial tone is the prompt to dial your authorization code. This prompt is heard after dialing a long distance number.
• Confirmation Tone: Three short tones indicate a feature has been activated or cancelled.
• Error Tone: An alternating high and low tone indicates a dialing error or a denial of service requested.
• Coverage Tone: A single, short, steady tone heard when you have placed a call to another extension indicates that the call you are making is going to coverage.
• Consult Tone: Three short beeps heard while you are on a call indicates that your cover person is trying to reach you using Consult.
• Call Waiting Tone: Available on single-line phones only, a beep heard while on a call indicates that a second party is calling you.

System Feature Codes

• Call Forwarding: Activate *07, Deactivate #07
• Call Pickup: *09
• Last Number Dial: *16
• Send Calls: Activate *25, Deactivate #25
• Transfer to Voicemail: *44

Operating Instructions

For detailed operating instructions, choose your phone from the list below.

Analog HF (112KB PDF)

2420

ITS Voice Services Rates and Features

• Add/remove/change to a telephone extension in PBX = $31.65
• Add/Remove/Reset voice mail - $10.65
• Automated Attendant set-up - $51.82

Page last reviewed: April 13, 2010