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NYU Abu Dhabi:
Technical Support At a Glance
Whether you're in New York City, Abu Dhabi, or somewhere in between, ITS is committed to supporting your technology needs for your academic and administrative efforts. Please browse through these pages to find instructions on setting up and managing your ITS accounts and equipment, answers to common computer and technology questions, and methods of contact for additional assistance.
You can always contact ITS Client Services by sending email to firstname.lastname@example.org, visiting the Ask ITS area of NYUHome, or by calling extension 83333 when on the Washington Square campus or extension 88888 when at NYU Abu Dhabi. The answers to many common computer-related questions can also be found in the ever-growing collection of Ask ITS service listings, references, and how-to's.
Your NetID and NYUHome Service
As members of the NYU Abu Dhabi community, as well as the greater NYU community, you are entitled to many online resources, not the least of which is NYUHome (http://home.nyu.edu), your portal to NYU email, NYU licensed software, news and announcements, file storage and sharing, and administrative applications. To take advantage of these many resources, however, you must first activate your NYU NetID.
All NYU faculty and staff members, as well as students enrolled in degree or diploma programs, are provided with a NetID (Network IDentification). Your NetID is a combination of your initials and a few random numbers, e.g., aqe123, and is usually printed on the back of your NYUCard. It is different from your University ID, which is also printed on your NYUCard but is a longer string of numbers and starts with an "N." Once activated (see below), your NetID is your key to many NYU online resources including NYUHome. Your NetID is also used to create your default NYU email address (e.g., email@example.com).
Activating your NetID
You can activate your NetID at any time, from any Internet-connected computer, using the ITS Start page (http://start.nyu.edu). If you know your NetID (it is usually printed on the back of your NYUCard), enter it in the appropriate field and click Start!; if not, follow the instructions at the top of the page. Then, complete the steps for setting up a password (visit the Security pages for password tips) and activating your NYUHome service. If you encounter any problems, contact ITS Client Services. If you need a NetID, contact NYU Abu Dhabi Human Resources.
Connecting to NYUHome
NYUHome (http://home.nyu.edu) is an online service that provides information and facilitates collaboration, interaction, and communication for all NYU students, faculty, and staff. It is a portal to many web-based services and tools. All NYU community members with access to NYUHome use their NYU NetID and password to log in. For more information and activation instructions, see the NYUHome Help pages.
Technical Request Form
Page last reviewed: March 23, 2010