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NYU Abu Dhabi:
Common Support Questions

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The following are some frequently asked questions:

Need More Help?

NYU and ITS offer a variety of places you can go for assistance with any issues you may run into while using University IT resources:

  • Local IT support specialists are the best first point of contact for any technology-related issues that you may experience while abroad. To get in touch with them, see the contact information on the Ask ITS Helpdesk page.
  • The ITS website ( contains hundred of pages of information and FAQs that will help you configure and maintain your connection to NYU technology resources, including e-mail, NYUHome, your personal webpage, Libraries resources, and other valuable services.
  • Ask ITS is your online IT Service Desk, providing you with a convenient place to search for service listings and self-help references ( You can also access the Ask ITS request form, as well as software downloads, news, security alerts, and more, through the Ask ITS area of NYUHome.
  • The IT Service Desk in New York is also on hand to assist when needed; see the Ask ITS Helpdesk page for hours and contact information.

    Page last reviewed: July 15, 2011