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Quick Tips: HTML Email

What is HTML Mail?
Basically, HTML or “Web” mail is just email that uses HTML tags in its body. This HTML code is then displayed in the body of an email as it would be in a web page.

People check their email through 1) web browsers (IE, Netscape, Safari, Mozilla, etc.) and 2) dedicated email applications (Eudora, Outlook, AOL, Mail, etc.). The browser/app that the email recipient uses determines how the HTML is displayed.
Here are some pros and cons that should be taken in to consideration when considering HTML Email:

Pros
-You can customize emails – adding color, images – even forms, scripts and flash.
-Emails stand out, recipients far more likely to click on links, follow up.
-Given current email programs, it is easy to do, although difficult to perfect.

Cons
-May look different to different email clients.
-May look like spam to user.
-Longer download time for dial-up users.


HTML email can be useful to add style and a professional look to email – taking the user out of a purely text environment and into a web environment that is fully customizable. Currently, it is widely used for marketing campaigns, promotions, and spam, but it’s possible uses are as diverse as web pages and HTML themselves.

Standards: The best way to make sure that code is being displayed the same in all clients is to use standards-compliant code – XHTML and CSS. Newer clients support this, and while older browsers might not support it fully, users will still be able to get the basic text and information.

Other options: If you’re interested in further customizing a user’s email experience, you can also attach images (which often show to the user in the body of the email) and add links to the email without committing to HTML email (which may not be fully implemented).
NYU use: Traditionally, NYU uses text-only emails – but they did send an HTML email to announce President Sexton’s inauguration, which mimicked exactly the layout of his inauguration website.

Resources:
All about HTML Email: WebMonkey

Introduction into HTML Email: Thomas Granger

Formatting Dual Text and HTML Newsletters

HTML Email(AOL)

OL2000: How Outlook Renders HTML

 
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