Frequently Asked Questions
Click on a question below to open a window containing the answer. For more help, check the Help located in Files, search AskITS, or contact ITS Client Services at 8-3333 or AskITS@nyu.edu.
Files
Webspace
Files
- About Files
- Using Files
- How do I add a new file to my account?
- How do I create a folder?
- How do I edit a file that's already in my account?
- How do I let someone else edit my file?
- How do I host a public webpage?
- How do I share files and folders with members of the NYU community, as well as those who are not affiliated with NYU?
- How do I link to someone else's folder?
- Is there a way for me to find out every time someone edits a certain file?
- How do I send an email with a link to my file to others?
- What do I do if my quota is full?
- Can I increase the quota I'm allotted?
- What are Tickets?
- How do I bookmark a file or folder?
- Advanced Usage
- Additional Help
Webspace
- About Webspace
- Using Webspace
- How do I connect to Webspace?
- How do I share files and folders with other Webspace users?
- How do I share files and folders with users who do not have a Webspace account?
- How do I add a new file to my account?
- How do I edit a file that's already in my account?
- How do I let someone else edit my file?
- How do I track/store multiple versions of a file?
- If I turn on versioning for a file, is it still active if I upload subsequent versions of the file through my WebDAV folder?
- How can I search for individual Webspace users with whom I want to share a file?
- Can I increase the amount of disk space I'm allotted?
- Can I host a personal webpage from Webspace?
- Is there a way for me to find out every time someone edits a certain file?
- What is the difference between Permissions and Inherit Permissions?
- How do I link to someone else's Webspace directory?
- Additional Help
- Why does Webspace say "Quota Full"? I don't have that many files stored there.
- When I transfer files from my Mac to my WebDAV folder, additional files appear. What are these? Are they safe to delete?
- I accidentally deleted a file I want to keep. Can it be recovered?
- When I attempt to upload a file, it disappears. What's happening?
- I can't find a file but I know I've uploaded it to my account before - how can I find it?
- I am able to navigate around my account, but I get an error when I try to download a file. Why can't I read my files anymore?
Page last reviewed: June 16, 2008