Research Support

Ask a Librarian

Ask a Librarian is the Libraries' virtual reference desk, where you can ask your library reference questions via email, instant message, and SMS text, as well as make an appointment to meet your subject librarian. For more information, see library.nyu.edu/ask.

Bibliographic Management Software

NYU Libraries supports the use of RefWorks, a web-based research organizing program, and EndNote, a downloadable bibliographic database. These programs are free to use, licensed to the entire NYU community, and the library provides free classes on their applications. For more information, see library.nyu.edu/bib.

Computer & Technical Support

ITS provides help with a wide range of computer and network services at NYU:

Ask ITS
The Ask ITS area within NYUHome is a central resource for technical support and training, as well as software downloads and important news alerts. Keep an eye on this area for new resources added throughout the year. Answers to frequently asked questions about ITS services and facilities (including NYUHome) are available at AskITS.nyu.edu.
Blackboard Support
For help with NYU Blackboard, see www.nyu.edu/blackboard/help.
NYURoam Wireless Assistance
For help with the NYURoam wireless network, see www.nyu.edu/its/wireless or sign up for a workshop at www.nyu.edu/its/classes/wireless.
ITS Client Services
- ITS staff are available to help you get started and explore new ways to further your instruction and research using technology-based tools. See Faculty Technology Services for more information.
- For help desk support on the use of ITS computer, email, and Internet-related services, including NYUHome, submit a question to the Ask ITS area in NYUHome, send email to AskITS@nyu.edu, or call the IT Service Desk at +1 212 998 3333.
- You can visit the IT Service Desk at 10 Astor Place, 4th floor, Monday-Friday, 9am - 6pm, during the academic year.

Copyright and Permissions Support

Copyright law increasingly affects many aspects of scholarly research, teaching, and publication. All too often, your rights and obligations under copyright law may be complicated to determine or simply unclear. To help faculty members better understand how to use copyrighted materials and manage their rights as copyright owners, NYU Libraries now offers expanded copyright and permissions services.

For more information, please contact Melissa A. Brown, Scholarly Communications Librarian.

Copyright and Fair Use Information
A handbook for the use of copyrighted materials in educational and research activities for the NYU community is available online at library.nyu.edu/copyright. You can find definitions and principles of educational fair use, NYU policy documents related to fair use, FAQs, and campus resources for further guidance.

NYU Libraries Permission Support
Certain uses of copyrighted materials may require the permission of the copyright holder. NYU Libraries Permission Service is available to assist faculty with evaluating whether permission is necessary, identifying rights holders, and obtaining permission. For more information, please contact the Scholarly Communications Librarian.

Managing Your Copyrights
When publishing your scholarly work, there is a range of options available to enable you to share your work with the academic community and the general public. NYU Libraries is available to help you understand the copyright implications of publication agreements and your rights as an author. For more information, please contact the Scholarly Communications Librarian.

Data Service Studio

The Data Service Studio (DSS) is a joint ITS and Libraries service that supports quantitative, qualitative and geographical research at NYU. The DSS offers access to specialty software packages, statistical and GIS training and support, and consulting expertise for many aspects of numerical and spatial data for research, including data access, analysis, collection, data management and preservation. The DSS facility is part of Bobst's Research Commons and is located on the 5th floor of the library.

The DSS is equipped with 24 lab workstations and is designed for students, faculty and staff to receive consultation help and access to statistical analysis, GIS, qualitative and survey research software.

Consultation is available by appointment through the online appointment form via email (data.service@nyu.edu), telephone (212-998-3434), or on a walk-in basis. Information on upcoming tutorials, clinics, and other events is available by subscribing to the ITS/FTS Statistics and GIS Group Listserv at: join-statistics@lists.nyu.edu (send a blank, plain text, e-mail, or sign up for the list within the NYU Home portal).

Digital Journal Publishing Service

For those who wish to start a new digital journal, convert a print journal to an online format, or administer an online journal more efficiently, the Office of Digital Scholarly Publishing is offering a tool called Open Journal Systems (OJS). This open-source software manages the complete process of publication, from author submission of articles through assignment to peer reviewers, editorial evaluation, and eventual online publication. Each journal can be branded with its own logos and design and configured for its particular editorial policies and procedures. For more information, contact, the Program Officer for Digital Scholarly Publishing.

Digital Studio

The Digital Studio (Bobst Library, 5th Floor, South wing) is NYU's gateway to digital services supporting scholarship and teaching. Studio staff offer training and consultation with:

Multimedia Services - Scanning documents, images, and slides; digital video and audio creation; media conversions, video editing, and DVD authoring.
Media Publication - Creating podcasts using the Digital Studio's dedicated podcasting room and uploading audio and video content to NYU's streaming or blog services.
File Storage and Management - Archiving your digital content, such as documents, working papers, and images. Repositories include the Faculty Digital Archive, ARTstor, and Files 2.0.
Digital Project Planning - Devising workflows and timelines for production on your projects; determining the best technologies and practices for digitization and metadata creation; and identifying appropriate storage and delivery methods to meet your needs.
Learning Management Tools - One-on-one assistance for all Blackboard-related questions.

See www.nyu.edu/studio for additional information, or send email to digital.studio@nyu.edu.

Faculty Technology Services

ITS Faculty Technology Services (FTS) offers a wide range of technology resources and assistance targeted toward the needs of NYU faculty and graduate students to help them make optimal use of computers, media, and Internet resources in instruction and scholarship. FTS technologists provide expert help with all phases of faculty projects, including the selection of equipment, software, and media to suit your purposes, and with adapting and authoring new material in a multimedia/Web environment.

Available services include support and training on the following:

Sponsored research, including piloting and prototyping. Assistance in grant planning and writing, software and hardware acquisition, and project implementation.
Web-based content management services and delivery tools, such as Blackboard, Luna, and the NYU Faculty Digital Archive.
Media production technologies for advanced imaging, video editing, sound and audio production, CD and DVD creation, podcasting, and streaming services are available at the Digital Studio on the second floor of Bobst library.
Collaboration technologies, including Internet2, real-time video communications tools, and network-based multi-site performances.
Advanced digital media services, including museum quality digital prints, laser cut flat materials, and 3D color rapid prototyping are available at the ITS Advanced Media Studio on the second floor of 35 West 4th Street.
Digital scholarship and web-accessible scholarly databases.
High performance computing software and networks, and supercomputing systems at NYU and at a variety of non-NYU facilities.
Statistical, qualitative, ICPSR, and GIS analyses of data via the Data Service Studio.
NYU Faculty Digital Archive (archive.nyu.edu), a repository into which full-time NYU faculty can deposit their work in digital form.

For more information about ITS-supported technologies for faculty, see www.nyu.edu/its/faculty, or contact the Digital Studio, a collaborative facility of the Libraries and ITS, at digital.studio@nyu.edu + 1 212 992 9233.

High Performance Computing & Research

NYU supports high performance computing and networking for researchers and scholars, and is home to several high performance clusters and high-speed networks equipped with a wide variety of research software packages. If you or a member of your research group has high performance computing or networking needs -- including visualization, simulations, or other data intensive operations, send email to hpc@nyu.edu to request a consultation.

Use of ITS high performance computing resources is open to all faculty and sponsored graduate students. ITS is also available to partner with NYU faculty as they seek funding for research with substantial technology components.

For more information on the clusters and service, see hpc.nyu.edu.

Off-Campus Access to Library E-Content

Databases, e-journals, and e-books are available on-campus and off-campus. When you are off-campus and try to connect to a subscription e-resource, you will automatically be asked to log in to the NYU EZProxy using your NetID and password. Your NetID is on the back of your NYUCard. Use the same password you use for NYUHome.

Research & Grant Planning

ITS offers support for sponsored research that has a technology component, including piloting and prototyping, as well as assistance in grant planning and writing, software and hardware acquisition, and project implementation.

For more information, see www.nyu.edu/its/research/planning or send email to it.grants@nyu.edu.

Software

See the Ask ITS area in NYUHome for access to antivirus and connectivity software, for useful programs such as Meeting Maker calendar program, and for instructions on how to connect to various NYU electronic resources and help protect the security of your computer. ITS also offers a variety of research software.

For details, see www.nyu.edu/its/research/software.

Subject Librarians

Bobst Library has 30 subject librarians who serve as liaisons between the library and academic departments. Contact your subject librarian to:

Recommend book or media titles for purchase.
Schedule library research classes for your students.
Request a library services update for yourself or demonstrations of discipline-specific databases for department meetings.
Schedule a consultation to learn more about library services, procedures, and collections.

For a full list of subject librarians and their contact information, see library.nyu.edu/research/lib_arc.html.

Technology & Computer Training Classes

Taking advantage of the technology resources available to you and your students can be invaluable to your research and to your students’ success. ITS classes and talks can help with training.

For information, see www.nyu.edu/its/classes.