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Facilities & In-Person Help

Computer Labs: Academic Technology Centers & CoLabs

For information on ITS Academic Technology Centers, and CoLabs, locations, hours, as well as software and technology resources, see www.nyu.edu/its/labs.

Computers in Bobst Library: NYURoam wireless is available throughout Bobst Library. All floors in Bobst also have Internet-connected computers.

The Bobst Library Computer Center (BLCC), located on Lower Level 1, has both Mac and Windows computers with useful software such as Microsoft Office. There are also NYUHome Stations on Lower Level 2.

For more information on computing resources throughout Bobst, see library.nyu.edu/services/computer.html.

Computer & Technical Support

ITS provides help with a wide range of computer and network services at NYU:

  • Ask ITS
    The Ask ITS area within NYUHome is a central resource for technical support and training, as well as software downloads and important news alerts. Keep an eye on this area for new resources added throughout the year. Answers to frequently asked questions about ITS services and facilities (including NYUHome) are available at AskITS.nyu.edu.

  • Blackboard Support
    For help with NYU Blackboard, see www.nyu.edu/blackboard/help.

  • NYURoam Wireless Assistance
    For help with the NYURoam wireless network, see www.nyu.edu/its/wireless or sign up for a workshop at www.nyu.edu/its/classes/wireless.

  • ITS Client Services

    • ITS staff are available to help you get started and explore new ways to further your instruction and research using technology-based tools. See Faculty Technology Services for more information.

    • For help desk support on the use of ITS computer, email, and Internet-related services, including NYUHome, submit a question to the Ask ITS area in NYUHome, send email to AskITS@nyu.edu, or call the IT Service Desk at +1 212 998 3333.

    • You can visit the IT Service Desk at 10 Astor Place, 4th floor, Monday-Friday, 9am - 6pm, during the academic year.

Data Service Studio

The Data Service Studio (DSS) is a joint ITS and Libraries service that supports quantitative, qualitative and geographical research at NYU. The DSS offers access to specialty software packages, statistical and GIS training and support, and consulting expertise for many aspects of numerical and spatial data for research, including data access, analysis, collection, data management and preservation. The DSS facility is part of Bobst's Research Commons and is located on the 5th floor of the library.

The DSS is equipped with 24 lab workstations and is designed for students, faculty and staff to receive consultation help and access to statistical analysis, GIS, qualitative and survey research software.

Consultation is available by appointment through the online appointment form via email (data.service@nyu.edu), telephone (212-998-3434), or on a walk-in basis. Information on upcoming tutorials, clinics, and other events is available by subscribing to the ITS/FTS Statistics and GIS Group Listserv at: join-statistics@lists.nyu.edu (send a blank, plain text, e-mail, or sign up for the list within the NYU Home portal).

Digital Studio

The Digital Studio (Bobst Library, 5th Floor, South wing) is NYU's gateway to digital services supporting scholarship and teaching. Studio staff offer training and consultation with:

  • Multimedia Services - Scanning documents, images, and slides; digital video and audio creation; media conversions, video editing, and DVD authoring.
  • Media Publication - Creating podcasts using the Digital Studio's dedicated podcasting room and uploading audio and video content to NYU's streaming or blog services.
  • File Storage and Management - Archiving your digital content, such as documents, working papers, and images. Repositories include the Faculty Digital Archive, ARTstor, and Files 2.0.
  • Digital Project Planning - Devising workflows and timelines for production on your projects; determining the best technologies and practices for digitization and metadata creation; and identifying appropriate storage and delivery methods to meet your needs.
  • Learning Management Tools - One-on-one assistance for all Blackboard-related questions.

See www.nyu.edu/studio for additional information, or send email to digital.studio@nyu.edu.

Hours of Operation

Bobst Library:

  • Open Stacks - Monday - Sunday, 7:00am-1:00am.

  • Reference, Circulation & Other Services - Please check the Library's website (library.nyu.edu/about/access.html) for the most current information and for holiday and intersession hours.
  • Study Areas, Lower Levels 1 & 2 - Monday - Sunday, open 24 hours a day for NYU students and faculty.

Information Technology Services:

IT Service Desk

  • In Person - Monday - Friday, 8am-6pm.

  • By Telephone - Monday - Friday, 8am-midnight; Saturday - Sunday, noon - midnight.

ITS Computer Labs

Libraries at NYU

The Elmer Holmes Bobst Library on the southeast corner of Washington Square is NYU's main library for the Washington Square campus. Wireless access is available throughout Bobst. The library has 30 subject librarians to work with you. The Libraries' website is your gateway to the Libraries' services and collections: library.nyu.edu.

The other NYU libraries are:

  • Law Library
  • Frederick L. Ehrman Medical Library
  • John and Bertha E. Waldman Dental Library
  • Courant Institute of Mathematical Sciences Library
  • Jack Brause Real Estate Library
  • IFA Stephen Chan Library of Fine Arts
  • IFA Conservation Center Library
  • Institute for the Study of the Ancient World Library
  • NYU-Poly Bern Dibner Library of Science and Technology
  • NYU Abu Dhabi Library

For details and links to these libraries' websites, see library.nyu.edu/about/locations.html.

Libraries, Non-NYU

NYU faculty have on-site access and borrowing privileges at Consortium and affiliated libraries:

  • The New School
  • Cooper Union
  • NY School of Interior Design

Full-time faculty have on-site borrowing privileges at Columbia and the New York Public Library research libraries. Research libraries at Yale, Princeton, and other institutions in New York, the U.S., Canada, and Europe can also be accessed. For more information, see library.nyu.edu/about/access.html.

Library Instruction

Learning to use peer-reviewed literature and other scholarly resources can be invaluable to your students' academic success. If you're assigning a research paper in class, you may want to:

  • Request a course-specific library instruction session tailored to the assignment and research needs of your class. For details, see library.nyu.edu/forms/instruct.html.
  • Assign your students one of the ready-to-go, downloadable exercises created by NYU librarians to help students develop library research skills. See nyu.libguides.com/libexercises.
  • Encourage your students to attend a pre-scheduled library instruction class. The schedule of classes is at library.nyu.edu/classes.
  • Encourage students to use the Library Research button on Blackboard course pages to link to BobCat, databases, and research guides in their subject area.
  • Refer graduate, honors, and advanced undergraduate students needing individual research assistance to a Subject Librarian; refer novices needing extra help to the Undergraduate Librarian. See Subject Librarians for contact information.

Photocopying, Printing, and Scanning

Bobst Library:

  • Photocopiers are located on every floor of Bobst except Lower Level 1 [LL1]. Color copiers are on the 3rd and 9th floors.
  • Printing is available at ITS labs and from most computers in Bobst, including the Bobst Library Computer Center (BLCC) wireless laptops. Printers are located on both Lower Levels and the first, third, fifth, sixth and ninth floors. Color printers are available in the BLCC on LL1 and on the 5th floor.
  • Scanners are available on LL1 and the 4th and 5th floors. For advanced imaging projects, use the Digital Studio on the 5th floor.
  • Your NYUCard can be used for photocopies, printing, and microform printing. You can also buy a copy card or use coins (photocopiers only).

  • Departmental copy cards for photocopying and printing at Bobst Library are available. Contact NYUCard Services to set up your department's account. See www.nyu.edu/nyucard/forms/copy.card.request.html.

For more information, see library.nyu.edu/services/printing.html. For information about museum quality digital printing at ITS' Advanced Media Studio, see www.nyu.edu/its/ams.

Information Technology Services:

With ITS' new Print Service, NYU community members can send documents from any NYU-NET connected computer to their personal ITS Print Service queues, and then print their documents at any ITS Print Station located at the ITS computer labs and at the ITS-affiliated College of Arts & Science Learning Center.

Students in degree and diploma programs, faculty, and staff automatically receive an ITS Print Grant every semester, from which printing charges are deducted. Should an individual use up his or her grant, Campus Cash can be used instead. Faculty and staff may also obtain a Departmental Copy Card.

For more about the ITS Print Service, see www.nyu.edu/its/print and www.nyu.edu/its/labs for lab locations, hours, and more.

Reference Centers

The Reference Center on the first floor of Bobst Library provides staff who can help you locate materials or plan your research strategy. See library.nyu.edu/research/ref_ctr.html.

Virtual reference service is available through our Ask A Librarian email, IM, and text services. See Ask A Librarian.

Subject Librarians

Bobst Library has 30 subject librarians who serve as liaisons between the library and academic departments. Contact your subject librarian to:

  • Recommend book or media titles for purchase.

  • Schedule library research classes for your students.

  • Request a library services update for yourself or demonstrations of discipline-specific databases for department meetings.

  • Schedule a consultation to learn more about library services, procedures, and collections.

For a full list of subject librarians and their contact information, see library.nyu.edu/research/lib_arc.html.

Technology & Computer Training Classes

Taking advantage of the technology resources available to you and your students can be invaluable to your research and to your students’ success. ITS classes and talks can help with training.

For information, see www.nyu.edu/its/classes.

Virtual Computer Lab

Students can now access a variety of NYU-licensed software—including SPSS, Photoshop, Illustrator, MatLab and more—from their own computers using the new Virtual Computer Lab (VCL). Sign in to the VCL using your NetID and password via the NYUHome Academics tab, or directly at vcl.nyu.edu. For more information, visit www.nyu.edu/its/vcl.