Computing Info

Assistive Technologies & Disability Services

Bobst Library provides assistance using the library for researchers with disabilities. Two adaptive technology rooms on Lower Level 1 provide computers that read text aloud, magnify print, and facilitate “hands-free” computing. For information, call 1-212-998-2519 or visit library.nyu.edu/services/disabilities.html.

Wheelchair-accessible workstations can be found at the Fourth Street Academic Technology Center and the Third Avenue CoLab. See www.nyu.edu/its/labs for hours and locations.

The Fourth Street Academic Technology Center also provides an adaptive technology project room with a screen reader system, voice recognition, text to speech, and visual organizing software. In addition, computer workstations throughout ITS labs have built-in assistive technologies. If you have questions about using these resources, see www.nyu.edu/its/assistive or contact the Fourth Street Academic Technology Center at +1 212 998 3421.

Computer & Network Security

Because everyone in the NYU community is required to abide by computer and network security rules, please take the following steps to help protect your computer and NYU's network from viruses, spyware, and other security threats: www.nyu.edu/its/security/getsecure.

Computer Labs: Academic Technology Centers & CoLabs

For information on ITS Academic Technology Centers, and CoLabs, locations, hours, as well as software and technology resources, see www.nyu.edu/its/labs.

Computers in Bobst Library: NYURoam wireless is available throughout Bobst Library. All floors in Bobst also have Internet-connected computers.

The Bobst Library Computer Center (BLCC), located on Lower Level 1, has both Mac and Windows computers with useful software such as Microsoft Office. There are also NYUHome Stations on Lower Level 2.

For more information on computing resources throughout Bobst, see library.nyu.edu/services/computer.html.

Computer & Technical Support

ITS provides help with a wide range of computer and network services at NYU:

Ask ITS
The Ask ITS area within NYUHome is a central resource for technical support and training, as well as software downloads and important news alerts. Keep an eye on this area for new resources added throughout the year. Answers to frequently asked questions about ITS services and facilities (including NYUHome) are available at AskITS.nyu.edu.
Blackboard Support
For help with NYU Blackboard, see www.nyu.edu/blackboard/help.
NYURoam Wireless Assistance
For help with the NYURoam wireless network, see www.nyu.edu/its/wireless or sign up for a workshop at www.nyu.edu/its/classes/wireless.
ITS Client Services
- ITS staff are available to help you get started and explore new ways to further your instruction and research using technology-based tools. See Faculty Technology Services for more information.
- For help desk support on the use of ITS computer, email, and Internet-related services, including NYUHome, submit a question to the Ask ITS area in NYUHome, send email to AskITS@nyu.edu, or call the IT Service Desk at +1 212 998 3333.
- You can visit the IT Service Desk at 10 Astor Place, 4th floor, Monday-Friday, 9am - 6pm, during the academic year.

Email & NYU Lists

Your NYUHome service enables you to access your NYU email from virtually any computer with Internet access and includes a customizable spam filter. If you prefer, you can also access your mail using a program such as Thunderbird, Outlook Express, or Apple Mail. The format of your official NYU email address is YourNetID@nyu.edu (e.g., aqe123@nyu.edu).

You may also set up an additional personal email address of your choosing through your NYUHome Preferences (e.g., your.name@nyu.edu).

For help with your NYU email, see www.nyu.edu/its/email.

To check your email on campus, you may use NYUHome stations in Bobst Library and around campus.

Lyris Lists are email discussion lists used to exchange ideas about specialized topics, post deadlines or homework assignments, and confirm meeting changes. For information about how to start or join an NYU List, see www.nyu.edu/its/lists.

IDs & Accounts

The Internet, NYU email, NYUHome, Library resources, Blackboard, and many other online NYU resources require a NYU NetID (Network IDentifier) and create a password.

To activate your NYU NetID and create a password:

Connect to the ITS Start page at start.nyu.edu from any Internet-connected computer.
Enter your NetID. Your NetID is usually printed on the back of your NYUCard. If you do not know your NetID, follow the instructions on the ITS Start page to determine what it is.
To acquire a NetID, you will need to input your date of brith and your University ID number, which starts with the letter N and is printed on the back of your NYUCard.
Follow the steps on the ITS Start page to activate your NetID and create your password.
Follow the instructions in the NYUHome section of this guide to access the NYUHome portal for the first time.

For more information about passwords, see Computer & Network Security.

If you have problems or questions, please call the IT Service Desk at +1 212 998 3333.

Note: Certain ITS facilities and services for you and your students require you to apply for a special account. For application forms and more information, see www.nyu.edu/its/accounts.

ITS Policies

Access to the Internet and other computing resources is made available to members of the NYU community as part of the educational computing and networking resources of the University. Such resources and use of NYU's network are privileges and must be exercised in conformity with all applicable NYU and ITS policies and procedures, and all applicable federal and state laws. Failure to abide by these policies can result in suspension of network privileges and referral of the matter to the appropriate disciplinary process.

See www.nyu.edu/its/policies

Laptops & Laptop Connections

Laptops for lectures: Multimedia-enable and network-enabled computers are available from Classroom Media Services for instructors' presentations in general-purpose NYU classrooms.

See www.nyu.edu/campusmedia.

NYURoam Wireless: Use your own laptop to connect to an ever-growing number of convenient NYURoam wireless access locations around campus, including all of Bobst Library. See the WiFi & NYURoam Wireless section of this guide for more information.

Laptops for loan in Bobst Library: You can borrow a wireless-enabled laptop (PC or Apple iBook) for use in Bobst from the Bobst Library Computer Center (BLCC) on Lower Level 1 (LL1).

For information about wired laptop access, see www.nyu.edu/its/nyunet/wired.

NYU-NET & the Internet

NYU-NET is NYU's campus-wide Internet-connected network of computers, computer-related equipment, and information resources. Used by University faculty, administrators, staff, and students to facilitate collaboration and research, the network enhances instruction and learning. Connect to NYU-NET via your office connection or the NYURoam wireless network at ITS computer labs and NYUHome stations around campus, or by using an external ISP from off-campus. For more information, see www.nyu.edu/its/nyunet, and see the Ask ITS area in NYUHome for access to software and instructions.

NYUHome

NYUHome is a service for NYU faculty, staff, administrators, and students that provides information and facilitates collaboration and communication. It is a highly customizable portal to many web-based services and tools, including your NYU email, Albert (the University's online student information system that provides class listings, grades, and financial aid information), Blackboard, online file storage, forums, campus events, library research tools, your own personal web page, software, and more.

The Ask ITS area in NYUHome provides one convenient location for you to request help from ITS, learn about important security and technology news, download helpful software, and access instructions on how to connect to various NYU electronic resources. For information about making the most of your NYUHome service, browse the NYUHome Help at www.nyu.edu/its/nyuhome.

How to Access NYUHome
To access NYUHome for the first time, activate your NetID, then follow the instructions below to activate your service.

Open a web browser.
Go to home.nyu.edu.
Log in using your activated NetID and password.
Explore the various channels and tabs within NYUHome. Access your NYU email from the main page. Select Preferences to reset your password and to customize your NYUHome screen, email spam filter, and email address.

Software

See the Ask ITS area in NYUHome for access to antivirus and connectivity software, for useful programs such as Meeting Maker calendar program, and for instructions on how to connect to various NYU electronic resources and help protect the security of your computer. ITS also offers a variety of research software.

For details, see www.nyu.edu/its/research/software.

Technology & Computer Training Classes

Taking advantage of the technology resources available to you and your students can be invaluable to your research and to your students’ success. ITS classes and talks can help with training.

For information, see www.nyu.edu/its/classes.