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IT Service Desk
1-212-998-3333
24 hours a day, 7 days a week
AskITS@nyu.edu
Ask ITS Contact Form
Ask ITS Knowledgebase
In-Person Help
10 Astor Place, 4th Floor
9am-6pm, Mon-Fri
Digital Studio
Open Monday-Friday, 10am-6pm
Bobst Library, 5th Floor,
South Wing
1-212-992-9233
digital.studio@nyu.edu

related pages
Welcome to NYU Information Technology Services!
See below for a brief overview for faculty of the services and facilities offered by NYU Information Technology Services (ITS). We encourage you to browse the Faculty Guide to NYU Libraries & ITS, and explore the rest of our site via the popular links below, the menu to the left, or by searching the site or the Ask ITS knowledgebase.
Instruction & Research
Resources
Instruction & Research Support
www.nyu.edu/its/instruction
www.nyu.edu/its/research
An overview of ITS resources for faculty and researchers.
The NYU Digital Studio
www.nyu.edu/its/studio
A collaborative facility of the Libraries and ITS, providing advanced technology resources and expert consultation for NYU faculty in all disciplines.
NYU Blackboard (Learning Management System)
www.nyu.edu/its/blackboard
All NYU faculty can use Blackboard to create a course environment on the Web without having to learn HTML.
NYU Lists
www.nyu.edu/its/lists
NYU Lists are discussion lists which can be used by NYU faculty, staff, and students to exchange ideas
about specialized topics, post deadlines or homework assignments, or confirm meeting changes. List
mail may be received in an email account or accessed by using the List's web interface.
High Performance Computing Resources
www.nyu.edu/its/research/hpc
NYU supports high performance computing (HPC) and networking for researchers and scholars. For details
on NYU's HPC clusters and high-speed networks, click the link above.
Multimedia Resources
ITS multimedia resources are available through the Digital Studio, the Advanced Media Studio, and the Fourth Street Academic Technology Center. In addition, NYU offers a variety of podcasting resources for faculty.
Data Services
library.nyu.edu/dataservice
The Data Service Studio, a collaborative effort of ITS and the NYU Libraries, provides expert
consultation and resources in research methods, Geographic Information Systems (GIS), and statistical
analysis for NYU students, faculty, and research staff.
Wired Classrooms
www.nyu.edu/its/classrooms
Information about hands-on computer classrooms available for classes that require in-class computer use by students.
ITS Computer Labs
www.nyu.edu/its/labs
ITS provides two types of computer labs, ITS Academic Technology Centers and NYU CoLabs. For locations, hours, and detailed resource lists, visit www.nyu.edu/its/labs.
Files 2.0 and Webspace
www.nyu.edu/its/filestorage/
ITS provides two web-based file storage and sharing solutions: Files 2.0 and Webspace. Files 2.0 is available via the NYUHome Files tab and fulfills most faculty members' personal, work, research, teaching, and learning needs. It features secure file storage, large quotas, restricted sharing, as well as the ability to host public web pages, and a user-friendly interface.
Webspace is a similar service, but is intended for use by departments who need to store potentially sensitive data, and therefore does not provide functionality for public sharing and web publication.
ITS Print Service
www.nyu.edu/its/print
ITS Print Service offers convenient and easy-to-use printing while also conserving resources and helping the environment. It includes all printing at the ITS computer labs and, with the appropriate software installed, can be used from your NYU-NET connected computer.
Faculty Accounts
www.nyu.edu/its/accounts/faculty
Descriptions of the ITS computing accounts available to NYU faculty, with information on how to apply.
Faculty Digital Archive
www.nyu.edu/its/faculty/fda and http://archive.nyu.edu
The Faculty Digital Archive is a place where full-time NYU faculty can deposit their work in
digital form. In the Archive, it can be shared with the world, or restricted to selected people.
It is intended to be a highly visible repository of NYU faculty digital scholarship. The FDA
is organized into communities and collections. Communities contain and organize collections.
Collections will contain faculty content. Collections will be owned and managed by faculty, who
will have responsibility for adding, making available, and removing content. ITS Client Services
and the Digital Studio will be available to assist faculty in this.
Digital Image Collections
NYU provides storage and management resources for digital image collections via the NYU Libraries' subscription to ARTstor.
Computer & Technology Support
Ask ITS Knowledgebase
www.nyu.edu/its/askits
Have a question? You might be able to quickly find the answer yourself using the ITS Ask ITS
Knowledgebase, or by browsing our website:
- NYU Blackboard
- Peer-to-Peer Applications
- General Computer and Network Security
- Your NYU NetID & Password
- Connecting to NYU-NET and other NYU Resources: On-Campus and Off-Campus
- NYUHome
- Communication Tools (Email, Lists, Email Direct, Public Directory, Podcasting, etc.)
- File Transfer Protocol (FTP)
- ITS Accounts
- ResNet (Residential Networking)
- Computer Use at NYU's Global Sites
IT Service Desk
www.nyu.edu/its/askits/helpdesk
The IT Service Desk is the first point of contact for most NYU technology services and personal assistance from Information Technology Services.
ITS-Licensed Software
http://software.nyu.edu
ITS provides a variety of software to help you protect your computer and make the most of NYU-NET, including Symantec AntiVirus and Lavasoft Ad-Aware. The page also contains information about the Microsoft Developers Network Academic Alliance, which makes it possible for qualifying NYU Departments and Researchers to receive distributions of the latest Microsoft development tools, operating systems, server software, documentation and technical references. ITS also offers a wide variety of research computing software for use by NYU faculty and researchers; see www.nyu.edu/its/research/software for more information.
ITS Publications
www.nyu.edu/its/pubs
Browse or download various ITS publications here. Of particular interest to faculty are the
Faculty Guide to NYU Libraries and ITS and
Connect: Information Technology at NYU.
ITS Departmental Computer Support
www.nyu.edu/its/support/desktop
Information about special computer support services available to NYU departments through ITS.
ITS Training
www.nyu.edu/its/training
Descriptions and schedules of the free ITS training sessions and workshops available to the NYU community each semester.
Communicating at NYU
Connecting to NYU-NET
www.nyu.edu/its/nyunet
This central page links you to information about all of the ways you can access NYU-NET, including from your home or office, using the NYURoam wireless network, from laptops at Bobst Library, or from NYUHome Stations around campus.
NYUHome
www.nyu.edu/its/nyuhome
An introduction to NYUHome (NYU's portal service), with instructions on how to get started.
NYU E-mail
For information about NYU E-mail powered by Google, including initial setup, accessing your e-mail on your computer and mobile device, and more, visit the E-mail section of the NYU Google Apps website. A list of NYUHome stations (public computers) around campus is available at www.nyu.edu/its/homestations.
NYU Calendar
For information about the NYU Calendar powered by Google, including initial setup, accessing your calendar on your computer and mobile device, scheduling meetings, and more, visit the Calendar section of the NYU Google Migration website.
Google Apps for Education
E-mail and Calendar are two of the major services included in Google Apps for Education. These services, plus Docs (document storage and sharing), Sites (websites and wikis), and Talk (instant messaging), are now available to enhance collaboration among NYU community members. These services are available in addition to, not replacing, similar NYU services such as Files 2.0, Webspace, and the NYU chat server. See the Google Migration website for more information about Google Apps for Education.
NYU Lists
www.nyu.edu/its/lists
NYU Lists are discussion lists which can be used by NYU faculty, staff, and students to exchange ideas
about specialized topics, post deadlines or homework assignments, or confirm meeting changes. List
mail may be received in an email account or accessed by using the List's web interface.
NYURoam Wireless
www.nyu.edu/its/wireless
These pages contain everything you need to know to get your laptop computer connected to NYURoam, your campus wireless network.
Telephones & Voicemail
www.nyu.edu/its/telephone
Detailed information about using your campus telephone and voicemail, and information about authorization codes for long-distance calling.
The NYU Public Directory
www.nyu.edu/its/directory
This directory, maintained by ITS, lists all current NYU faculty, staff, and administrators, as well as students who choose to be listed. Each department at NYU has a representative that is responsible for reporting new employees and changes in directory listings.
Page last reviewed: January 9, 2011