Help Protect Your Email with SSL

Secure Sockets Layer (SSL) is a protocol that helps ensure the privacy of documents transmitted over the Internet, including email messages. Once activated, SSL encrypts your incoming messages, ensuring that passwords and other private information can not be intercepted in transit.

Beginning October 24, 2007, ITS will require the use of SSL when accessing NYU email. If you use an email program other than NYUHome to check your NYU email, you must activate your program's SSL feature for incoming email. To do so, click the link for your email program below and follow the instructions. (Note: If you check your email by logging directly into NYUHome at home.nyu.edu, you are already using SSL and do not need to make any changes.)

Instructions

• Windows XP Email Clients
  • Eudora 7.1
  • Outlook Express 6
  • Thunderbird 2
  • Netscape 7.2/Mozilla 1.7
  • Opera 9.2
  • Outlook 2003
  • Outlook 2007
• Macintosh OS X Email Clients
  • Eudora 6.2
  • Thunderbird 2
  • Apple Mail 1.3 & 2.1
  • Entourage 11 (Office 2004)
  • Netscape 7.2/Mozilla 1.7
  • Opera 9.2

Windows XP Email Clients

Eudora 7.1

Once you have configured Eudora to access your NYUHome email (see www.nyu.edu/its/email/configure), follow the instructions below to activate SSL.

1. Open Eudora, click the Tools menu, and select Options.
2. In the Options window that opens, select the Checking Mail category on the left. Then, on the right, open the pull-down menu below "Secure Sockets when Receiving" and select Required, Alternate Port. (Do NOT enable STARTTLS. This is not an acceptable means of enabling SSL.)
3. Click OK to save the changes, then quit and restart Eudora to ensure that these settings take effect.

Outlook Express 6

Once you have configured Outlook Express to access your NYU Email (see www.nyu.edu/its/email/configure), follow the instructions below to activate SSL.

1. Open Outlook Express and click the Inbox icon on the left to highlight it. Next, open the Tools menu and select Accounts...
2. In the Internet Accounts window that opens, select the Mail tab, then click Properties on the right.
3. In the Properties window that opens, click the Advanced tab. Under Incoming mail, check the box next to This server requires a secure connection (SSL). Do not check the similar box under Outgoing mail (SMTP).
4. Click Apply, then OK. Click Close to exit the Internet Accounts window and save your settings. Quit and restart Outlook Express to ensure that these changes take effect.

Thunderbird 2

Once you have configured Thunderbird to access your NYUHome email (see the generic configuration settings at www.nyu.edu/its/email/configure/), follow the instructions below to activate SSL.

1. Open Thunderbird, select your inbox on the left, then open the Tools menu and select Account Settings...
2. In the Account Settings window that opens, select Server Settings from the options on the left, then, on the right, click the radio button next to SSL in the Security Settings section on the right. Do not check the "Use secure authentication" option. Click OK to save the changes and close the window.
3. Click OK to save the changes, then quit and restart Thunderbird before using it.

Netscape 7.2/Mozilla 1.2

Generic email configuration information for these clients is available at www.nyu.edu/its/email/configure/. If you are unable to configure Netscape or Mozilla Mail using these instructions, we recommend that you use NYUHome to access your NYU email, or download one of these free email programs instead.

Once you have configured Netscape or Mozilla Mail to access your NYUHome email, follow the instructions below to activate SSL.

Note: Netscape has released a newer version of their browser (8). However, that version does not include an external mail program, so we are including instructions here for the previous version, which does.

1. Open Netscape/Mozilla Mail, then open the Window menu and select Mail & Newsgroups. Next, open the Edit menu and select Mail & Newsgroups Account Settings...
2. In the window that opens, select Server Settings from the account options on the left, then, under the Server Settings menu, select Use Secure Connection (SSL) under the Server Settings heading. Do not check the "Use secure authentication" option.
3. Click OK to save the changes and close the window, then quit and restart Netscape/Mozilla Mail before using it.

Opera 9.2

Note: To avoid the promotion of proprietary software packages, ITS officially supports only free email programs (which Opera is not). Nonetheless, ITS staff will make a good faith effort to support the use of Opera, as needed.

Generic email configuration information for email clients is available at www.nyu.edu/its/email/configure/. If you are unable to configure Opera using these instructions, we recommend that you use NYUHome to access your NYU email, or download one of these free email programs instead.

Once you have configured Opera Mail to access your NYUHome email, follow the instructions below to activate SSL.

1. Open Opera, then open the Mail menu at the top of the screen and select IMAP folders...
2. In the window that opens, select your NYU email account, then open the Account pull-down menu and select Properties....
3. In the "Account properties" window that opens, click the Servers tab. Then, in the "Incoming IMAP server" section, change the Port number to 993 and click the checkbox next to Secure connection (TLS). Do not change any of the settings in the "Outgoing SMTP server" section.
   
4. Click OK, then quit and restart Opera before using it.

Outlook 2003

Note: To avoid the promotion of proprietary software packages, ITS officially supports only free email programs (which Outlook 2003 is not). Nonetheless, ITS staff will make a good faith effort to support the use of Outlook 2003, as needed.

Generic email configuration information for email clients is available at www.nyu.edu/its/email/configure/. If you are unable to configure Outlook using these instructions, we recommend that you use NYUHome to access your NYU email, or download one of these free email programs instead.

Once you have successfully configured Outlook to access your NYU Email, follow the instructions below to activate SSL.

1. Open Outlook 2003, and click the Inbox icon on the left to highlight it. Next, open the Tools menu and select Email Accounts...
2. In the window that opens, click View or change existing email accounts, then click Next.
3. On the Email Accounts screen, click Change... on the right.
4. On the next screen, click More Settings...
5. In the window that opens, select the Advanced tab and check the box next to This server requires an encrypted connection (SSL) under the Incoming server heading, then click OK. Note: Do not click the similar box in the Outgoing Server section.
6. Exit from the Email Accounts section by clicking Next then Finish. Quit and restart Outlook Express before using it.

Outlook 2007

Note: To avoid the promotion of proprietary software packages, ITS officially supports only free email programs (which Outlook 2007 is not). Nonetheless, ITS staff will make a good faith effort to support the use of Outlook 2007, as needed.

Generic email configuration information for email clients is available at www.nyu.edu/its/email/configure/. If you are unable to configure Outlook using these instructions, we recommend that you use NYUHome to access your NYU email, or download one of these free email programs instead.

Once you have successfully configured Outlook to access your NYU Email, follow the instructions below to activate SSL.

1. Open Outlook 2007, and click the Tools menu. Select Account Settings.
   
2. In the window that opens, double-click on your email account.
   
3. On the next screen, click More Settings . . .
   
4. In the window that opens, select the Advanced tab. Select SSL in the drop-down box next to Use the following type of encrypted connection, under the Incoming server heading. Click OK, then Close. Note: do not select the similar option in the Outgoing server section.
   

MACINTOSH OS X E-MAIL CLIENTS

Eudora 6.2

Once you have configured Eudora to access your NYUHome email (see www.nyu.edu/its/email/configure), follow the instructions below to activate SSL.

Note: To use SSL in Eudora, you must have Apple's Keychain installed on your computer. SSL is supported for Mac OS Classic and Mac OS 10.2 and later, but not Mac OS 10.0 or 10.1.

1. Open Eudora, then open the Special menu and select Settings...
2. In the Settings window that opens, select SSL in the menu on the left. Then, in the Secure Sockets Layer area, select Required (Alternate Port) from the pull-down menus in the "SSL for POP" and "SSL for IMAP" fields. Leave all the other options set to the default options (as shown below).
3. Click OK to save the changes and close the Settings window, then quit and restart Eudora before using it. Note: When you check your mail for the first time, a window will open asking whether you would like to add a new SSL certificate to your keychain; click OK.

Thunderbird 2

Once you have configured Thunderbird to access your NYUHome email (see the generic configuration settings at www.nyu.edu/its/email/configure/), follow the instructions below to activate SSL.

1. Open Thunderbird, then open the Tools menu and select Account Settings...
2. In the window that opens, select Server Settings from the options on the left, then, on the right, click the radio button next to SSL. Do not check the "Use secure authentication" option.
3. Click OK to save the changes and close the window, then quit and restart Thunderbird before using it.

Apple Mail 1.3 & 2.1

Once you have configured Apple Mail to access your NYUHome email (see www.nyu.edu/its/email/configure/mail/), follow the instructions below to activate SSL.

1. Open Apple Mail, select your In mailbox on the left to highlight it, then select Preferences from the Mail drop-down menu.
2. In the Accounts window that opens, click the Advanced tab. Check the box that says Use SSL (see figure below). Make sure that Password is selected in the Authentication drop-down menu.
3. Exit from the Preferences and save your settings, then quit and restart Apple Mail before using it.

Entourage 11 (Office 2004)

Note: To avoid the promotion of proprietary software packages, ITS officially supports only free email programs (which Entourage is not). Nonetheless, ITS staff will make a good faith effort to support the use of Entourage, as needed.

Generic email configuration information for email clients is available at www.nyu.edu/its/email/configure/. If you are unable to configure Entourage using these instructions, we recommend that you use NYUHome to access your NYU email, or download one of these free email programs instead.

Once you have configured Entourage to access your NYUHome email, follow the instructions below to activate SSL.

1. Open Entourage and click your Inbox in the menu on the left to highlight it. Then, open the Tools menu and select Accounts.
2. In the window that opens, select your NYU email account to highlight it and click Edit.
3. In the Edit Account window that opens, select the Account Settings tab. Then, in the Receiving Mail section, select Click here for advanced receiving options.
4. In the pop-up window that opens, click the checkbox next to This IMAP service requires a secure connection (SSL).
5. Close the window by clicking on the small square in the upper left corner, then click OK. Quit and restart Entourage before using it.

Netscape 7.2/Mozilla 1.7

Generic email configuration information for these email clients is available at www.nyu.edu/its/email/configure/. If you are unable to configure Netscape or Mozilla Mail using these instructions, we recommend that you use NYUHome to access your NYU email, or download one of these free email programs instead.

Once you have configured Netscape or Mozilla Mail to access your NYUHome email, follow the instructions below to activate SSL.

1. Open Netscape or Mozilla, then open the Windows menu and select Mail & Newsgroups. Open the Edit menu and select Mail & Newsgroups Account Settings (see figure 1).

   Figure 1.

2. In the window that opens, select Server Settings from the account options on the left, then click the checkbox next to Use secure connection (SSL) (see figure 2). Do not check the "Use secure authentication" option.

   Figure 2. Netscape

3. Click OK to save the changes and close the window, then quit and restart Netscape/Mozilla Mail before using it.

Opera 9.2

Note: To avoid the promotion of proprietary software packages, ITS officially supports only free email programs (which Opera is not). Nonetheless, ITS staff will make a good faith effort to support the use of Opera, as needed.

Generic email configuration information for email clients is available at www.nyu.edu/its/email/configure/. If you are unable to configure Opera using these instructions, we recommend that you use NYUHome to access your NYU email, or download one of these free email programs instead.

Once you have configured Opera Mail to access your NYUHome email, follow the instructions below to activate SSL.

1. Open Opera, then open the Tools menu at the top of the screen and select Mail and chat accounts...
2. In the "Manage accounts" window that opens, select your NYU email account, then click Edit...".
3. In the "Account properties" window that opens, click the Servers tab. Then, in the "Incoming IMAP server" section, change the Port number to 993 and click the checkbox next to Secure connection (TLS). Do not change any of the settings in the "Outgoing SMTP server" section.
4. Click OK, then Close, then quit and restart Opera before using it.

Page last reviewed: August 19, 2008