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Help & Support
If you have any further questions, please contact the ITS Client Services Center:
- By Phone: 212-998-3333, Mon-Fri, 8am-midnight, and weekends from noon-midnight
- By email: AskITS@nyu.edu
- or search the ITS Knowledgebase for NYU iLearn-specific information.
About iLearn
NYUiLearn is a web-based based training system that gives all NYU staff, administrators, and faculty the 24-hour ability to:
- View required or assigned training
- Register for classroom or online courses
- Complete online courses
- View current training record
System Requirements
- Internet Explorer 6.0 or higher for a Windows PC or
- Safari 2.0 for Macintosh or
- Firefox 2.0 for all PC and Macintosh
- Flash 8.0 (strongly recommended)
Frequently Asked Questions
- How do I access NYUiLearn?
- What are the minimum system requirements needed for NYUiLearn? Which browser should I use?
- How do I register for a classes using NYUiLearn?
- Is there an overview fo the general functions offered by NYUiLearn?
- I see a course in my learning plan for which I did not register.
- I have started a course but do not hear any sound. What should I do?
- I have successfully completed a course but am unable to print my certificate.
- I have been instructed by my supervisor to enroll in a particular course, but that course does not appear in my catalog.
- How do I change the session of a classroom course for which I have registered?
- How do I unregister for a specific course?
- I do not see any courses on my screen when I access the learning plan. Where are they?
- My online course did not launch. What should I do?
- How do I search for a course in the catalog and in the learning plan?
- I have been waitlisted for a course. How will I know if I am moved into the class and off the waitlist?
Page last reviewed: October 1, 2009