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Client Services Center Hours

Phone & Email

1-212-998-3333
8:00am-midnight, Mon-Fri
Noon-midnight, Sat-Sun

In-Person Help

10 Astor Place, 4th Floor
9:00am-6:00pm, Mon-Fri

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Help Desk

ITS Client Services is the first point of contact for technology services and help from Information Technology Services.

For help by telephone, call 1-212-998-3333 from 8:00am to midnight, Monday through Friday, and from noon to midnight, Saturday and Sunday.

For help online, submit your question (including as many details as possible) using the contact form. A Client Services representative will respond to the email address you supply within one business day.

For in-person help, visit ITS Client Services at 10 Astor Place, 4th floor, from Monday through Friday, 9:00am to 6:00pm. For help with configuring your laptop computer, however, call 1-212-998-3333 first to make an appointment.

For NYU telephone, voicemail, and telecommunications support, please visit the Faculty/Staff Telephone Services or Student Telephone Services page.

Faculty looking for technical support with academic projects should contact the Digital Studio.

Page last reviewed: August 6, 2009