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ITS Client Services Center
10 Astor Place, 4th floor
NYU Mailcode: 8071
Phone: 1-212-998-3333
Fax: 1-212-995-4929
askits@nyu.edu
Hours of Operation
Walk-in help:
Mon-Fri, 9am-6pm
Phone help:
Mon-Fri, 8am-midnight
Sat-Sun: noon-midnight
Introduction
The ITS ECOMS Accounts & Access Management group provides computer account related support for the NYU community. Faculty interested in the use of certain ITS computing resources must first apply for specialized accounts and/or access privileges. See below for more information. Visiting faculty, go to www.nyu.edu/its/accounts/visiting.
All users of NYU's computing and networking resources have responsibilities of which they should be aware.
For Your Course(s)
Faculty are eligible for the following academic ITS Accounts. Click here for authorization information.
Blackboard Instructional Management System Accounts
Blackboard allows faculty members to create and administrate online course content. It also provides access to numerous interactive tools such as discussion boards, email lists, and online assessments. Click here for answers to frequently asked questions about Blackboard.
To request a new Blackboard account for your class:
- Activate your NYU NetID and password at http://start.nyu.edu if you have not already done so.
- Sign into the online Blackboard Class Request form (see screenshot below) using your NYU NetID and NYUHome password.
- Fill out and submit the form. For help, use the Blackboard Help Request Form.

ITS Computer Classrooms
ITS offers NYU faculty the use of hands-on computer classrooms for class meetings that require in-class computer use by students. For more information, visit the Wired Classrooms page of this site, or click here to go directly to the online Computer Classroom Reservation Form.
Coursework Computer Accounts
ITS recommends that instructors obtain an ITS coursework account whenever a course requires that students have access to special computing resources. These accounts give all students in a given class access to special lab equipment, and the application procedure helps ITS to ensure that the appropriate software and training sessions are available.
Visit the Coursework Computer Accounts page of this website for further information and to consult our overview of ITS Account services available for your classes. If you prefer, you can click here to go directly to the Coursework Computer Account application form.
For Yourself
Faculty are eligible for the following individual ITS Accounts. Click here for authorization information.
Arts Technology
ITS provides support to faculty and student artists at NYU using advanced digital tools, including resources for video, audio, imaging, and interactivity. Most eligible NYU community members who are interested in using these resources have instant access and do NOT need to submit the application form. Please see the Advanced Media Studio and Digital Video & Audio Studio sites for details.
If ITS staff do ask you to fill out an application form, click here to download the Individual Computer Account application form (PDF) and submit it to the ITS Client Services Center (contact information in sidebar above), or pick up a copy at the Client Services Center. Be sure to obtain the proper approval signatures from your department, and provide a complete project description, including your specific hardware and software needs. Incomplete forms will be returned.
NYUHome
For access to all of the services available through the NYUHome portal, including email, Albert, Blackboard, web forums, classes, research tools, and more. You do not need to apply for an ITS account to access NYUHome. For information about NYUHome and instructions on how to activate your NYUHome service, visit the NYUHome page of this website.
NYURoam Wireless Service
You do not need to register for an ITS account to begin using the NYURoam wireless network. If you have activated your NYUHome service, all you need to do is configure your laptop computer to use NYURoam. For instructions, visit the NYURoam Wireless site.
Research Computing
Faculty whose research requires the use of visualization systems, scientific software packages, and large-scale programming resources should send email to hpc@nyu.edu to request access to ITS resources. See the High Performance Computing and Science & Visualization pages of this website for more information about available resources.
Shell (Unix)
If you and/or the students in a class you are teaching require a shell account, follow the instructions for Coursework Computer Accounts, above.
Web Provider (i4)
Faculty members may use NYU Web (www.nyu.edu) as a tool for the classes they teach. Web pages may include syllabi, readings, reminders, or just about anything that needs to be seen by the entire class. Faculty may also apply for space on NYU Web to showcase large-scale personal research projects as well as be approved to create and maintain web pages for NYU departments or programs. For more information and instructions on how to apply for a Web Provider account, see Web Provider Accounts.
Please note, personal web pages are available through NYUHome. See: www.nyu.edu/its/nyuhome/web/ for more information.
Wired Laptop Access
To register your laptop to connect via the plug-in ports at Bobst Library, see the Wired Laptop Access page of this website.
Social Sciences, Statistics & Mapping
ITS offers computing resources for performing social science research; statistical programming as well as procuring and analysis of data sets, and software for statistical, qualitative and GIS analyses of social science data. See the Social Science & Statistics page of this website for more information about the resources available.
To apply for a Social Sciences, Statistics & Mapping account, download the Individual Computer Account application form (PDF) and submit it to the ITS Client Services Center (contact information in sidebar above), or pick up a copy at the Client Services Center. Be sure to obtain the proper approval signatures from your department, and provide a complete project description, including your specific hardware and software needs. Incomplete forms will be returned.
Information for Retiring Faculty
Retiring NYU faculty may continue to use their NYUHome and NYU Email service. If you wish to forward your NYU email to a non-NYU email account, see the NYU email pages for instructions.
Page last reviewed: September 14, 2009





