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- ITS Communications & Computing Services provides NYU with more than 24,000 phones, 14,000 voice mail boxes, 150 Automated Attendants, and 65 call centers, as well as telephone, data, and video cabling to over 110 University buildings in NYC.
Operation, management, evolution and security of NYU's large-scale technology infrastructure providing voice (telephone) and data network services, and computing resources supporting a wide range of essential, computer-based University services.
For help or for additional information about any of these services, please contact the ITS Client Services Center at 1-212-998-3333.
Communications & Computing Services is led by ITS Executive Director Doug Carlson, and comprises:
Business Services
Budget administration, billing, vendor management and delivery of specific services to the NYU community.
Communications Client Support Services
Communications client support activities in close collaboration with ITS Client Services, telephone switch and subsystem programming, participation in the technical evolution of the telephone system.
Communications Operations Services
Combined voice and data operations including the design and maintenance of the underlying physical infrastructure. Visit the Telephones & Voicemail section of this website for more information.
Data Center Services
24/7 operation and monitoring of major university computing systems and services.
Systems Administration Services
Systems administration of key LAN, UNIX, and mainframe systems serving the campus community.
Technology Architecture Services
Investigation, implementation, coordination, design, and integration of technologies across C&CS, and in collaboration with other ITS and campus units.
Technology Security Services
Provides a wide range of security services for all elements of the technology infrastructure. For more information, visit the ITS Computer & Network Security section of this website.
Page last reviewed: September 9, 2006