About ITS

Information Technology Services (ITS) is NYU's central organization for technology-based services for University students, faculty, staff, and administrators. ITS provides computer, network, telephone, and Internet services to the entire University. ITS connects people to people, to their work and studies, and to the information, training, and technical resources they need to achieve their goals. ITS staff and resources support the broad spectrum of University activities.

Service is ITS' central focus and concern. Here, in brief, is who we are and what we do:

• .edu Services
  Technology services for faculty and students, in support of research, scholarship, and instruction; Internet2 resources; computer labs, ResNet services, classes, and more; development and management of web, email, and NYUHome portal services, and of strategic technology initiatives.
• Communications & Computing Services
  Operation, management, evolution and security of NYU's large-scale technology infrastructure providing voice (telephone) and data network services, and computing resources supporting a wide range of essential, computer-based University services.
• Enterprise Computing and Support Services
  IT helpdesk services for all faculty, students, and staff, and application development and support for core University administrative systems; desktop support, accounts, training, publications, directory, database, and application security services; SIS, Albert, HRIS/PASS, fame, BSR Advance, Data Warehouse, BIA, eReports, Brio, Remedy, and more.
• Office of the Associate Provost & Chief Information Technology Officer
  Leadership and coordination of University IT strategy, policies, and services; IT-related planning, compliance, and continuity services.

Page last reviewed: August 19, 2008