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New York University

Manager's Toolkit

Your Local Human Resources Officer

Each school or administrative division has a Human Resources Officer (HRO) who provides overall strategic guidance to the unit head on human resources matters. The HRO's office provides a wide range of human resources services to managers, supervisors and individual employees in accordance with University and school or division policies and practices and in support of the goals of the unit. Your local HRO has experience handling employment and work-related matters and can answer your questions in these areas; in addition, they act as liaison with the Human Resources Division and other related administrative offices such as Payroll, Academic Appointments and Student Employment for guidance and support, as necessary. Depending on the size of your school/division, your local HRO may have additional staff to help provide these services. Be sure to check with your HRO's office to see who is designated to assist with a particular area.

Some of the services your local HR office provides are:

Recruitment/Employment

  • Helping supervisors to define recruitment/retention needs
  • Developing strategies that encourage a broad and diverse pool of applicants
  • Screening and interviewing applicants and recommending/hiring candidates for employment
  • Counseling employees on career paths and opportunities

Compensation

  • Ensuring that employees' jobs are accurately classified and that employees are appropriately paid
  • Advising supervisors on job evaluations, salary matters, titles and grades
  • Administering annual salary increase programs
  • Employee Relations
  • Maintaining a positive and productive work environment
  • Counseling supervisors and employees on preventing and resolving work problems, managing performance, etc.
  • Ensuring that employees' complaints are responded to appropriately
  • Advising employees on time off policies and leaves
  • Administering University and local recognition activities and programs for employees

Learning and Development

  • Counseling employees on professional growth and skills development
  • Helping employees and supervisors to assess skills and recommend training programs
  • Collaborating with Learning and Development Office in the design, adaptation and delivery of learning programs

Legal Compliance

  • Ensuring unit's compliance with University human resources policies, labor contracts, and federal and local employment laws

Payroll

  • Acting as liaison with Payroll to help employees resolve payroll problems

Academic Appointments

  • Acting as liaison with Office of Academic Appointments on faculty employment, leaves/sabbaticals, appointments, etc.

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