Staff Handbook

For More Information

If you need further information on the policies, benefits, or services offered by New York University’s Human Resources Division, here’s where to go:

HR Division Services

Benefits Office
7 East 12th Street, 2nd Floor
(212) 998-1270
benefits@nyu.edu
Provides information about medical, dental, and pension benefits plans. Enrolls employees in benefits plans and updates enrollment. Assists with claims problems. Processes Tuition Remission forms for dependents, spouses, and registered, same-sex domestic partners of employees. Publishes benefits-related materials for employees and conducts benefits information meetings.

Compensation Office
7 East 12th Street, 2nd Floor
(212) 998-1260
compinfo@nyu.edu
Establishes recruitment ranges and approves hiring salaries for nonacademic positions. Determines object codes and grades, recommends and approves salary increases, and prepares job descriptions.

Employee Relations Office
7 East 12th Street, 2nd Floor
(212) 998-1242
emp.relations@nyu.edu
Counsels Human Resources Officers, supervisors, and employees on work-related problems. Administers employee recognition programs and activities. Administers work-life and wellness programs. Publishes employee newsletters and handbooks.

Employment Office

7 East 12th Street, 1st Floor
(212) 998-1250
empinfo@nyu.edu
Recruits applicants for positions at NYU. Advises departments on recruitment strategies. Oversees recruitment advertising. Administers new employee orientation. Oversees MATCH system, Managing Applications Through Computerized Help. Refers external job applicants to open positions. Assists employees who are seeking transfers. Manages temporary staffing agencies and monitors usage of temps by units, insuring quality and compliance to University policies.

Records and Information
Services Office
7 East 12th Street, 2nd Floor
(212) 998-1248
recinfo@nyu.edu
Processes personnel action forms and approves Tuition Remission forms for employees. Processes requests for access to HRIS and eReport. Schedules and conducts PAF and HRIS training including eReports. Information Services maintains Human Resources Web site.

Learning and Development Office
7 East 12th Street, 2nd Floor
(212) 998-1280
learnanddev@nyu.edu
Designs and delivers professional development programs. Develops customized training programs and recommends external training tools and programs.

For the most current, authoritative, and complete information about policies and benefits, you may also wish to consult these sources:

Your Human Resources Officer

Each school and major division employs a Human Resources Officer to act as its liaison to the Human Resources Division and the Payroll Department. They share one basic function: to communicate and interpret personnel policy to the employees in their areas and to help them resolve personnel or payroll-related problems. Contact your Human Resources Officer first if you have a question about or problem with policies or procedures. You can find out the name of your Human Resources Officer by asking the person to whom you report, calling the Employee Relations Office at (212) 998-1242, or checking the Human Resources Officer list.

The Human Resources Web Site

This site includes up-to-the-minute information about your benefits and the services offered by the Human Resources Division. You will find claim forms, links to health care providers, Professional Development and Work-Life/Wellness Programs, and job opportunities at NYU.

The Collective Bargaining Agreement

The Collective Bargaining Agreement between the University and the United Staff Association, Local 3882, NYSUT, AFT, AFL-CIO, is the union contract. A copy may be obtained through the Staff Association or online.