How the Program Works

Your benefit provides up to four face-to-face or telephonic EAP consultations per issue with a professional behavioral health clinician skilled in your area of concern. The program is available to benefits eligible employees of NYU as well as their spouses, domestic partners, and children. You or a family member can call Carebridge Life Resources toll-free at 1-800-437-0911, 24 hours a day, 7 days a week, 365 days a year.

Skilled professional counselors answer every call and are available to...

Listen to your concerns
Help identify the source of the problem
Work with you to bring about solutions through short-term counseling, and if necessary,
Help with a referral for continued or specialized care. Counselors will find providers who participate in your medical plan's provider network if continued specialized care is needed.

Learn More about Carebridge

Contact Carebridge

By Phone 1-800-437-0911
Speak with an experienced Board-certified counselor 24 hours a day, 7 days a week, 365 days a year.
By e-mail clientservice@carebridge.com
A Carebridge Counselor will provide a quick response to your questions by e-mail.
Online www.myliferesource.com
Secure NYU member access code: FTN59

Confidential Services

All Carebridge services are confidential to the extent permitted by law. No names are identified or reported to anyone without your written authorization. No one at NYU will know that you or your family member called or met with a counselor unless you choose to tell someone.